Hawes & Curtis - LeedsReviews 

46
TrustScore 4.5 out of 5

4.5

22-24 Vicar Lane, LS1 6BN Leeds, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My partner went to the store to purchase a suit for a wedding oversea’s. Nitish, served him and offered a good selection of colours within the linen range. Extremely helpful, provided advice on colour... See more

Rated 4 out of 5 stars

The delivery etc was fine and the suit is good but the in store experience to get the trousers finished was poor. Disorganised, rushed and the style of assistant was inappropriate. I am not a mate or... See more

Rated 1 out of 5 stars

I have contacted the store af Leeds to cancel my order which I ordered to store, was informed to email, emailed twice since, no confirmation of return nor refund. Very annoyed having to chase up yet... See more

Company replied

Rated 5 out of 5 stars

What can I say my collection of Hawes and Curtis Shirts has grown to a state where I could wear a different shirt every two days for an entire year, that's 176 peices btw😍 every time I order on line... See more


Company details

  1. Men's Clothing Store
  2. Fashion Accessories Store
  3. Men's Tailor
  4. Outerwear Store
  5. Shoe Store
  6. Women's Clothing Store

About Hawes & Curtis - Leeds

Written by the company

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Since 1913 Hawes & Curtis has been the go-to brand for British classics, specialising in luxury shirts, fine tailoring, casualwear and accessories for men and women. The heritage brand offers innovative design, exceptional quality and outstanding value. Hawes & Curtis currently has 18 stores in the UK as well as a store in Germany. The flagship store remains in the heart of London on Jermyn Street, famous for its resident shirtmakers.

Men's Shirts Men's Suits Men's Coats & Jackets Men's Accessories Women's Shirts Women's Suits Women's Accessories

Live Chat

If you require an immediate assistance, our customer service team is available Monday to Friday via our live chat service.


Contact info

  • 22-24 Vicar Lane, LS1 6BN, Leeds, United Kingdom

  • 1132431344

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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No history of asking for reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(46)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Guest Wedding suit

My partner went to the store to purchase a suit for a wedding oversea’s. Nitish, served him and offered a good selection of colours within the linen range. Extremely helpful, provided advice on colours that he would not have considered. He was not pushy, very professional and understood the event. They provided excellent in store alteration. In addition to a suit, purchased Chino’s and he will be back to update my wardrobe.

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Wedding Suits from Hawes and Curtis Leeds

After looking for wedding suits for myself and 3 groomsmen I came across Hawes and Curtis in Leeds. I'd looked at made to measure, off the peg standard and off the peg designer - all of which had cost/quality implications. Anyway, the team at Leeds really looked after myself and my son, the best man and we chose a suit - three piece for me and three matching 2 piece suits. Patrick in the shop guessed the sizes for the other two groomsmen based on photos that I showed him with the promise that if they were wrong they could be swapped. Trouser length alterations were included and any adjustments to the suits could also be made at additional cost. On the fitting day, we were dealt with very quickly and effciciently and nothing was too much trouble. Despite the store being busy on a Saturday morning, Patrick made sure we were happy with everything. Overall delighted with the service, quality and value of the suits. Thanks.

January 24, 2024
Unprompted review
Rated 1 out of 5 stars

2 suits, Thousand pounds, waste of money...

I bought two suits in the store in Leeds the customer service was brilliant, the gentlemen working there was very friendly and made it a good experience, sadly however despite paying close to a grand for two suits they have both completely fallen apart the woven fabric is shocking quality, the suits not only ripped but literally fell apart not at the seams but the fabric just pulled apart, avoid at al cost worst suits i have ever bought.

February 29, 2024
Unprompted review
Hawes & Curtis - Leeds logo

Reply from Hawes & Curtis - Leeds

Hi Tarquin,

Thank you for your review.

We are sorry to hear about the quality issue with your items. We pride ourselves on making high quality products.

Could you please send us an email to customerservice@hawesandcurtis.com  Please put Trustpilot Review in the subject of your email.

Once we have more information, we will be able to assist further.

H&C CS

Rated 5 out of 5 stars

Great service & quality suit

Ordered a suit online with unfinished trousers in the event I didn’t like it or it didn’t fit. I liked the quality of the suit and rang to arrange to have the trousers altered to the required inside leg. I lived a distance away from a local Hawes & Curtis. However I made contact and arranged to have the trousers altered at the Leeds shop. The staff were very courteous and extremely helpful. The lady pinned the trousers and 3 hours later they were altered. Very happy from start to finish.

January 2, 2024
Rated 5 out of 5 stars

Excellent service.

Bought 2 pairs of loafers for my son for him to choose from. Returns procedure at the Leeds store very easy for the pair he decided against with courteous and efficient staff. Refund received within 5 working days as advised.

December 28, 2023
Rated 4 out of 5 stars

The delivery etc was fine and the suit…in store experience poor delivery was good

The delivery etc was fine and the suit is good but the in store experience to get the trousers finished was poor. Disorganised, rushed and the style of assistant was inappropriate. I am not a mate or a pal and language is important. They should be clean cut and we’ll presented. They are not a good advert for your suits! There was one gentleman in Leeds that was appropriate and aligned to your brand image and values, the rest are certainly not!

July 24, 2023

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