Hawkhil's Ltd Reviews 

77
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First off, they are hard to be beaten on price and for top quality garden machinery. Secondly, they go out of their way to ensure your product is set up for use, explain how to put it together, and gi... See more

Company replied

Rated 5 out of 5 stars

I don’t normally leave reviews but I must on this occasion. Absolutely first class. Repaired my brush cutter and hedge trimmer attachment and they are both now running perfectly. Staff thoroughly h... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Matt and Sami, after Godreys in Otford charged £150 to condemn my Hayter mower and offered to skip it, a friend kindly recommended Hawkhil’s. I have just collected my mower and... See more

Company replied

Rated 5 out of 5 stars

Having used Matt for over 10 years to repairs and service our wide range of gardening equipment we know the machines will come back properly fixed . Also lots of knowledge regarding which product to b... See more

Company replied

Company details

  1. Lawn Mower Repair Service

Written by the company

We are repair agents for quality garden machinery. A duo with combined 30 years experience in the industry. We provide quality craftsmanship with fast turnarounds and competitive rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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4.9

All reviews

(77)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from this company can’t fault their professionalism

Excellent service from this company. Easy and pleasant to deal with. Popped in on the off chance and my trimmer was fixed immediately. Highly recommended I would use them again without hesitation and I will be recommending to friends and family.

August 13, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Cheryl, Thank you for using Hawkhil's. We are pleased we were able to repair your Stihl product for you in a timely manner. We appreciate your kind words and look forward to helping you in the future should you need us. Thanks :)

Rated 5 out of 5 stars

Excellent quick mower repair

Dropped off yesterday, ready this morning. Drive fixed on my Hayter. Excellent and local.

July 25, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Thanks Richard, It's rare that we are able to do a next day service, but luckily the parts you needed we had in stock and we knew it was urgent so we were pleased we were able to sort your Hayter for you!

Rated 5 out of 5 stars

Nice to find an old school business that fixes stuff

I tried fixing my leaf blower myself but made things worse, I googled repair companies and came across Hawkhil's, an old school business in Chislehurst. I dropped it off and they called me on my way home to tell me it was fixed. Top class service and really nice guys. Definitely recommend and will use again!

June 20, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Rob, Thank you for bringing your blower for repair at Hawkhil's. We greatly value your custom and are so pleased you have left such kind feedback, thank you!

Rated 5 out of 5 stars

Excellent services from when I booked…

Excellent services from when I booked my lawnmower into Hawkhil’s. They told me it will be a week and they were true to their word reasonable price. When I got my Lawnmower home it was running like it was new.
Definitely Recommend.

June 2, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Cliff, Thank you for your kind words and for taking the time to comment. We are pleased that you are happy with the service we did on your Hyundai Lawnmower. We take pride in our work and it's great to get feedback such as yours. It's greatly appreciated. Thank you!

Rated 5 out of 5 stars

Mower service

Just finished cutting my grass with my mower that Sami sorted in minutes !!!!
Great service. Quick and honest
I shall be returning with my Hayter in 2 weeks
Highly recommend Matt and Sami service
Thanks guys

May 20, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Shaun, Thank you for your custom and kind words. Your Hyundai mower only needed a cable adjustment to bring the drive back which took moments. We are happy we were able to do this on the spot for you saving a return trip and we look forward to sorting out your Hayter for you when it comes in. Thanks again :)

Rated 5 out of 5 stars

Excellent service

May 20, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Pete, Thank you for your positive feedback. It was a pleasure to be able to service your Hyundai Mower for you. Thanks! :)

Rated 5 out of 5 stars

I took my Mountfield MM2605 for repairs…

I took my Mountfield MM2605 for repairs under warranty on two occasions. The first time Sami was very helpful in resolving the problem there and then. The second time Matt and Sami were again very helpful in resolving the problem and also explaining in detail different components of the machine. They are a friendly, efficient, personable professional company, their knowledge is second to none. I will happily recommend their service.

May 1, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Ayo, Thank you for your kind words and taking the time to leave feedback. It was a pleasure for us to re tune your engine for you under warranty and offer tips on usage. We love what we do and get great satisfaction being able to solve problems and seeing feedback like this, thank you!

Rated 5 out of 5 stars

4 stroke strimmer repair

Fixed my 4 stroke strimmer really quickly and price was reasonable.
Great aftercare advice also
Would highly recommend

April 26, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Rob, Thank you for choosing Hawkhil's to repair your Einhell multi engine, and your kind feedback. We are happy we were able to offer fast turnaround for you and we look forward to being of service to you in the future :)

Rated 5 out of 5 stars

The service I received was very efficient

The service I received was very efficient and of a high standard. Thank you to the Hawkhil Team for the brilliant support.

April 15, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Mr Shah, Thank you for using Hawkhils and taking time to leave your kind words. It was a pleasure to repair your mower for you and we are confident it will serve you well for years to come, many thanks!

Rated 5 out of 5 stars

Got me out of a predicament

New lawnmower is back with vendor, old old lawnmower needs new jets from Briggs and Statton and a throttle cable, hasn't been used in 2 years
Sammy was able to fix my old lawnmower and get it running within a day
Hawkhil's once again surpassed my expectations, and at a very acceptable price

April 8, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Martin, Thank you for your kind words and taking time to provide feedback. We pride ourselves on fast turnarounds and usually quote a week, so we are pleased we were able to squeeze this one through for you. We look forward to seeing you next time you are in need of repairs :)

Rated 5 out of 5 stars

What a fantastic service

What a fantastic service
The guys are so knowledgeable
I would never ever consider using anyone else
💯 %

March 29, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Thank you for using Hawkhil's and taking the time to leave such kind feedback. We look forward to being of service to you again :)

Rated 5 out of 5 stars

Fantastic all round experience !

Great communication from my initial enquiry. Fast assessment of the problem with my mower, followed by swift repair. I would highly recommend Hawkhil’s and will be back for the next service !

March 22, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Lisa, Thank you for taking the time to give feedback and your lovely comments. We are pleased we were able to sort out your Mountfield for you and we look forward to being of service to you in the future. Thanks!

Rated 5 out of 5 stars

Great service

Great service, great communication.
Can't recommend Hawkhil's enough.

March 16, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Russell, Thank you for your kind words. We are most grateful to be undertaking repairs for your company. If we forgot to mention it to you, we are also now able to facilitate warranty repairs on Stihl machinery! We look forward to providing continued service for you. Many thanks :)

Rated 5 out of 5 stars

Lawn mower repair

Dropped off lawnmower off which wasn’t pulling no drive and Matt had it fixed in a week and good price, dropping another mower of to him next week to repair,
He knows what he is talking about and really nice person

March 15, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Derrick, Thank you for taking the time to offer your kind words. It was a pleasure to service your Stiga Lawnmower for you. As we are now an authorized Stiga agent we are able to obtain spares and machinery quickly for you. We look forward to seeing you with the next machine you have for us, thank you!

Rated 5 out of 5 stars

These guys are great ..

These guys are great ... no fuss and they turn the repairs around in under a week for a reasonable price. I have taken my mower to 3 different local workshops, one of which claimed to have a 12 week waiting list before I could even drop it off ... others simply weren't open when their websites said that they were. It was a big relief to find Hawkhil's ... I'll definitely use them again.

February 15, 2024
Unprompted review
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Reply from Hawkhil's Ltd

Dear Tim, Thank you for your kind words. We are pleased we were able to complete your repairs promptly for you. we highly value your custom and look forward to being of assistance to you in the future!

Rated 5 out of 5 stars

very good service and great turnaround…

very good service and great turnaround time. i dont go anywhere else. thank you.

October 12, 2023
Unprompted review
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Reply from Hawkhil's Ltd

Dear Anton, Thank you for your kind words! We are happy that you chose to use us and that we were able get your repairs done quickly for you. We look forward to being here for you whenever you need us, thanks!

Rated 5 out of 5 stars

Brilliant mower serviced

This is a very experienced team of mower repair and service who give amazing service and are very fair on their pricing. I would recommend them with reservation.

November 29, 2023
Unprompted review
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Reply from Hawkhil's Ltd

Dear Peter, Thank you for taking the time to leave this review and your kind words to us. We are happy we were able to offer a quick turnaround for you and we look forward to seeing you again this time next year, thanks!

Rated 5 out of 5 stars

Hawkhil’s have been proving me with a…

Hawkhil’s have been proving me with a fantastic service for over 20 years with great customer service, fair prices with a high quality of work I would happily recommend them.

November 14, 2023
Unprompted review
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Reply from Hawkhil's Ltd

Thanks Joe! We are so pleased you continued to use Me and Sami in our new form after the sudden closure of FR Jones. We would not exist without this support and we are truly grateful, thank you :)

Rated 5 out of 5 stars

Reliable Service

Hawkhil’s went above and beyond to repair & service to repair my father’s cultivator, in as much as ordering parts from abroad to complete the job.
I would have no hesitation in recommending them to family & friends.

November 6, 2023
Unprompted review
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Reply from Hawkhil's Ltd

Dear Tracey, It was a pleasure to keep your Robin cultivator going for you. Some brands like this are not easy to obtain parts for, but we were happy we were able to overcome this and get it sorted. Thank you for your custom and your kind words :)

Rated 5 out of 5 stars

I found them really helpful and…

I found them really helpful and friendly.
Also, they do not charge if they cannot fix the equipment. Fixed my leaf blower and explained how I could maintain it going forwards. Reasonable cost as well.Thank you!

October 6, 2023
Unprompted review
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Reply from Hawkhil's Ltd

Thank you for having your blower repaired at Hawkhil's. Also, thank you for highlighting our unique policy on inspection fees. If a machine is inspected and found to be beyond economical repair, we won't charge a fee. We like customers to know that bringing machinery to us is always risk free . We are pleased we were able to assist you and we are most grateful for your kind feedback here, thank you :)

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