Haybrook - Barnsley Estate Agents Reviews 10

Very poor outfit. Give them a wide berth.

Sold a house with Haybrook
Wouldn’t recommend this company at all. They did next to nothing. Kept wasting our time with stupid phone calls. But when we phoned them nobody would get back to us and they would just fob us off. Sold a shared ownership house and the total cost of our share was £80k but they charged us £3.3k. Absolutely ridiculous. They guy called Chris who came to the house to take pictures said because we was only selling £80k said the fee wouldn’t be as high. What a lie that was. He always said we could contact him at any point. Never replied to an email. But when you didn’t reply to him he would be constantly phoning. Kept emailing asking for the same information. It’s was just a ball ache.

I booked an online valuation and soon after I received a reply.
The evaluator Michael Naylor arrived on time. He was very pleasant, friendly and easy to talk to. Michael brought with him printed examples of recently homes sold that were similar to mine, which was encouraging.
I was given a valuation there and then which was also followed up with an email.
There wasn't any pressure after the visit from Michael to market my home with Haybrooks, which was a blessing.

Got cold call from these randomly, don’t know where they got my number from, telling me my house was up for sale, when it wasn’t and have no intentions of it being for sale, fuming.
Woman at the other end of the phone couldn’t care less, what I want to know is, where did they get my private number from
If I ever put my house for sale it wouldn’t be with this company
Only gave 1* because I had to
AVOID AVOID AVOID

Based on our initial experience with Haybrook and Chris Hancock we have given 5stars.
We booked the home visit and valuation easily and Chris confirmed the meeting both verbally and by message to avoid any misunderstanding. Chris arrived promptly and was very polite and respectful of our feelings. He was well informed and answered all our questions without hesitation. We didn’t feel under any obligation but he gave us complete confidence in Haybrook estate agents with clear pricing expectations. Top bloke who assured us he would be our contact from starting the process to completion, which we liked. We would recommend based on our experience.

I had the misfortune of dealing with the Barnsley branch, expensive ,very little work carried out by the estate agent to justify the huge fee charged, very little communication, not even a thank you by them after my house sold, my advice go elsewhere as I found the staff to be unhelpful.

Excellent service, very helpful and Laura was a delight throughout the process. Keeping us regularly updated at every stage and keen to help in any way.

Paul Dickinson of Haybrooks came to give me a valuation on my sisters house who has sadly passed away. He was so lovely and I really did have so much confidence in what he had to say. He put me at ease as he was so nice to talk to and very knowledgeable about the housing market and all that it entails.

We began our purchase of a property offered through Haybrook back in the summer. Every step of the way Laura and Amanda had been fantastic at keeping us in the loop, informing us of any changes and chasing the vendors when needed.

Unfortunately, the vendors decided to pull out of the sale when we were ready for completion due to their own sale falling through. Amanda was incredibly supportive and tried her best to reason with them, however she was unsuccessful. However I am so grateful for her kind words, support, and kindness during this time.

We are currently looking for another property, and any with Haybrook always get a second look from us due to our previous wonderful experience.

We had excellent service from Haybrooks when the sold our flat. We were kept up to date throughout the process of the sale.