Hayden Los Angeles Reviews 

110
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the beautiful boho styles, comfortable fits, and lovely floral designs that make shopping for special events and everyday wear very enjoyable. Many people also state that online orders arrive quickly and consistently feature wonderful materials that feel exceptionally fantastic throughout the entire day. Some reviewers were not happy with specific item discrepancies, noting that certain fabrics felt much thinner than expected from the online pictures. Others shared experiences involving unexpected manufacturing flaws or mentioned that clothing lengths appeared noticeably shorter than shown in product images.

What people talk about most

Product

Clients share positive opinions on product, highlighting high quality, great fit, and a wonderful selection... See more

Quality

Users describe positive interactions with quality, consistently highlighting the well-made items, pretty... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive promptly and often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called Hayden LA customer service concerning exchanging a dress I ordered to a smaller size. Nancy, their customer service representative, was extremely helpful. I explained my situation to her… tha... See more

Company replied

Rated 5 out of 5 stars

Quality product. Not just good enough or acceptable, but the material was exceptional, the stitching was great, sizing was great, and many many compliments! Hayden Los Angeles is on my list of clot... See more

Company replied

Rated 5 out of 5 stars

I’m always looking for floral midi skirts because those scream boho to me. This brand had so many options in different colors and styles. Will definitely be buying another one!

Company replied

Rated 5 out of 5 stars

Lovely clothes! Absolutely beautiful plus size dresses that made me feel confident and comfortable! Good material and fit; good selection from which to choose.

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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4.8

All reviews

(110)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great fit with quality material

Shipping was fast and the dress is super cute.

December 17, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi,

That makes us so happy! Great fit, quality fabric, and fast shipping are exactly what we aim for, thanks for the love!


Warm regards,
Hayden LA

Rated 1 out of 5 stars

The sweater that I bought was so…

The sweater that I bought was so thin…looked thick and cushy in the photo. The other sweater I got, was NOT sweater fabric. To return it’s $20-40 per item. Avoid at all costs. I only ordered because it had a 4.5 rating here.

December 29, 2025
Unprompted review
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Barbara,

Thanks for sharing your thoughts. Just so you know, your review hasn’t been verified, so we can’t confirm the specifics. If you’d like to discuss this further or need help, please reach out at customerservice@haydenla.com. Appreciate it!


Warm regards.
Hayden LA

Rated 5 out of 5 stars

The dress options they have are so…

The dress options they have are so nice. I was struggling finding a midi dress that stood out but kept me comfortable and I found just the one!

November 14, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Lilliana,

So glad you found the perfect midi dress! We’re all about making sure you feel stylish and comfortable. Thanks for letting us help you stand out! 😊


Warm regards,
Hayden LA

Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, quick shipping and great customer service

December 1, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Laura,

Thank you for your kind words! We’re thrilled you loved the dress, appreciated our quick shipping, and had a great experience with our customer service. We look forward to serving you again soon!


Warm regards,
Hayden LA

Rated 5 out of 5 stars

Arrived in a good time frame and was…

Arrived in a good time frame and was the product I expect.

November 24, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Susan,

Thanks so much for your feedback! We're happy to hear your order arrived on time and was just what you expected. We strive to meet those standards every time!


Warm regards,
Hayden LA

Rated 5 out of 5 stars

Lovely Plus Size Dresses

Lovely clothes! Absolutely beautiful plus size dresses that made me feel confident and comfortable! Good material and fit; good selection from which to choose.

November 10, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Rebecca,

Thank you so much! We’re thrilled our plus size dresses made you feel confident and comfortable. We’re glad you love the fit and selection!


Warm regards,
Hayden LA

Rated 1 out of 5 stars

Poor quality

The blouse, textured satin floral asymmetric pheasant sleeve top is pretty. However, when my daughter went to wear it, she noticed a large defect on the front of the shirt.

October 27, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Jennifer,

We truly apologize for the condition in which you received the blouse. This is not the standard of quality we strive for, and we completely understand your disappointment. Thank you for bringing this to our attention.

Our customer support team will be reaching out shortly to assist you, and we’ll be happy to assist with a return, exchange, or refund for the item. We hope to have the chance to make this right for you. Thanks!


Warm regards,
Hayden LA

Rated 5 out of 5 stars

Quality product

Quality product. Not just good enough or acceptable, but the material was exceptional, the stitching was great, sizing was great, and many many compliments! Hayden Los Angeles is on my list of clothing for friends!!

October 14, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Barbara,

Thanks so much! So happy the quality, stitching, and fit stood out and that you got so many compliments!


Warm regards,
Hayden LA

Rated 5 out of 5 stars

Very fast and thorough customer…

Very fast and thorough customer service. I had to return a purchase and the process was seamless

October 6, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Bonne,

Thank you for sharing! We're so glad to hear that our quick and efficient customer service made your return process seamless.


Warm regards,
Hayden LA

Rated 3 out of 5 stars

Length not Tunic or even normal sweatshirt

I was very pleased with the material of the quilted shirt and the color. However, the length was shorter than appeared in the photo. It does not sit on hip, it is almost cut as a short waisted top.

October 1, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Emersyn,

Thanks for your feedback! We’re happy you liked the material and color of the shirt, though we’re sorry the length wasn’t what you expected. We take all customer feedback seriously and will use yours to improve the way we present the fit of our items.

I believe we’ve already reached out to you about this concern, but if you still need assistance or wish to return or exchange the item, please feel free to let us know, we’re here to help!


Thank you,
Hayden LA!

Rated 5 out of 5 stars

I got a dress for a baby shower and it…

I got a dress for a baby shower and it was so pretty!

September 11, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Ivy,

Thanks for the lovely review! We’re so happy you found the perfect dress for the baby shower. It sounds like it was a beautiful day!


Warm regards,
Hayden LA

Rated 4 out of 5 stars

As always

As always, swift service! Tshirt quality less than usual though

September 10, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Deborah,

Thanks so much for your review! We always appreciate hearing from you!

Sorry to hear the shirt quality felt off this time. That’s not typical, and we’ll definitely look into it.
If you’d like to reach out, we’d be happy to make it right.


Warm Regards,
Hayden LA

Rated 5 out of 5 stars

I love the dress!

I love the dress!

September 2, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Sharon,

Thank you! We’re thrilled to hear you love the dress!

Warm regards,
Hayden LA

Rated 5 out of 5 stars

Perfect Dress!

What a cute dress! I happened to stumble upon Hayden LA online, and I am so glad I did. The dress my daughter chose was beautiful. She received many compliments. Shipping was quick and easy.

September 2, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Kelli,

Thank you! We’re so glad you found us, thrilled your daughter loved the dress and that shipping was quick and easy!

Warm regards,
Hayden LA

Rated 5 out of 5 stars

Gorgeous dress and great customer service.

We ordered a dress on rush for a dance. Hayden LA worked with us to get the dress to us in time and they also accommodated a quick return for the dress that we ordered that was too small. Great customer service and fabulous clothes! Will purchase again from this company.

August 26, 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Michelle,

Thank you! So happy you loved the dress and our service! Glad we could get it to you in time and make the return hassle-free.


Warm regards,
Hayden LA

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