Haymarket Management Reviews 

Harrison replied my email so quickly and he helped me with my request on the same day. It was an amazing costumer service

Thank you

Harrison wood was soo helpful. I left my keys somewhere and was worried about getting in to my flat but he arranged it so I would be able to get in and someone would help me late at night. Was very accommodating and replied so fast which settled my worries.

Great service from Harrison and liaison with the Sales and Lettings Team. A member of the latter was visiting The Gallery today and a drop-off of key cards was arranged to my property. Now, that doesn't sound too big a task but it is quite often these little details of life that are forgotten about but can end up being crucial. In this case to get into the property!

Easy to get hold of, Harrison was very helpful and has great communication. Always had positive experience.

Throughout my tenancy Harry has been really helpful!

I have recently dealt directly with Harrison Wood for help on two separate issues. As an ex Customer Service Manager of a global market leading company, I really appreciate excellent service. By excellent, I mean professional, timely and offering help with the customer's needs driving the solution. Harrison has done this on both occasions and I can say that he definitely adds value to Haymarket Management.

I would like to thank Harrison Wood, Service Manager at Haymarket, for his quick response and great support in fixing a water leakage problem at my property. His professionalism and efficiency made a stressful situation much easier to handle.

Harrison from Haymarket Management with his Team are very helpful to provide responses and supports, despite the problem may not be completely solved . Already provided great supports & useful information. Thanks

Hi, just a quick review on one of your security staff, Mohamed Salah, who was very helpful and helped me with fixing a fire door that was banging all night. He is very friendly with residents.
Thank your for the excellent security.

Harry our block manager has been great.
He’s shown continued enthusiasm, helpfulness, and efficiency. He responds to queries the same day and deals with any issues promptly and professionally.
When residents requested additional gym equipment, he arranged for it to be ordered and installed straight away, even though the gym had just been refurbished.
We’re grateful for his hard work and the difference it makes to our experience.

Haymarket were instrumental in helping us achieve control over our building. During the cladding crisis, we needed to form a Right To Manage company in order to take away building control from both a non-communicative, unhelpful freeholder and a badly performing management company that no tenant wanted any involvement with. With Haymarket's expertise and guidance, we took full control with our RTM, quickly resolved all cladding issues and appointed Haymarket as our managing agent. The building has been turned around completely, to what we all hoped for and wanted when we purchased our apartments. Remarkably, we have even been able to stabilise our monthly management fees and avoid increases. There was so much prior wastage and bad performance. Haymarket are an exceptional team; there are always little bumps but my confidence in them is very high.

Georgia Wilkinson helped with today with an out of the blue query regarding some certificates from a long time ago and she dealt with it immediately and professionally- total 5* service.. thanks so much

Haymarket have provided a professional, responsive and overall great service since they took over the management of our building in 2024. In particular Charlie B, Charlie T and Beth Karaski have been absolutely brilliant and after a very poor experience with another company. Highly recommend.

We have worked with Haymarket for a couple of years now and could not fault them. Harry is the new manager at atlas court and if any issues arise he responds fast and deals with the problem

I just want to say thank you to Georgia who has been really helpful. I’ve emailed about leak outside my Apartment at Chatham water kent and she was very quick to respond and deal with the issue. Thank you Georgia for being so helpful and kind

I have worked with Haymarket Management for many years now and it has always been a pleasant experience. I deal mainly with Georgia Wilkinson. Georgia is very professional and is an asset to the company. Thank you Georgia

Georgia Wilkinson addressed quickly and efficiently a number of queries raised in relation to new parking permit system being implemented shortly in a development being managed by her company. Very helpful throughout.

Frank is our new maintenance man employed by Haymarket at Chatham Waters. Within the last few weeks he has been here he has started to get fixed more jobs than his predecessor who was rude, uncooperative and lazy. I'm so impressed that Haymarket are listening to the issues raised by residents and they are improving getting jobs fixed in a more timely manner. They are defiinately more informative as well to residents and I'm really pleased to see a more positive impact for all. Frank actually says hello and smiles to residents and you see him getting jobs done and fixed that have remained broken or faulty or damaged the last 2 years or more. Very impressed with our new member of staff here as well as Georgia at Haymarket who actually responds and tries to resolve the issues. Much better Haymarket. Keep Up the positive changes to improve the management reputation when listening to residents.

Extremely poor service from Haymarket recently. I have reported issues within communal areas of the building on the portal that Haymarket uses and had no response to these. These maintenance issues have not been fixed after weeks. Also my letting agency (X1 Lettings) completed an investigation into a leak within my apartment and found no leak. A month later I was contacted by Morgan from Haymarket saying they would be attending my flat within an hour to investigate a leak. I informed him that my letting agency had already investigated the leak and got a chain of extremely rude emails from Morgan when I said they could not attend the same day since my contract clearly states they need to give 24 hours notice before accessing my apartment. I explained that a leak had already been ruled out by my letting agency and they could complete further investigations if they gave me adequate notice. Haymarket only backed down once I said I would be contacted the police if they try to access my apartment and only then they agreed to arrange an appointment after the new year. I'm extremely concerned about the lack of privacy for tenants and my letting agency agreed with me when I spoke to them. They advised they would be contacting Haymarket to ask them to arrange an appointment with me and to communicate with them in future. I would avoid using this company. The tone of emails from Haymarket were shocking and demonstrates the unprofessionalism of their work.

Charlie is most helpful, very happy with them. Always supportive and fast. Thank you very much!