Received the manual as a portable data file (PDF) and it included everything I needed. It was quite expensive for an electronic copy, but given the specific and relatively rare vehicle type, I can s... See more
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The Haynes Owner's Workshop Manuals are a series of practical manuals from the British publisher Haynes Publishing Group.
Contact info
High Street, BA22 7JJ, Sparkford, United Kingdom
- haynes.com
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Replied to 3% of negative reviews
Typically replies within 2 weeks
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Thumbs up Haynes
It makes it easy for anyone to take better care of your car. The website is easy to use and gives you all the info needed
Absolute professionalism
Absolute professionalism. Brilliant service with great communication with Anita.
I needed help! I got help! Really great customer service!!
I needed help to find the right Manual to give me access to the information for my Vehicle, after
I purchased the wrong manual.
The customer service agent who answered my help email, responded quickly and helped me organise a refund and purchase the manual I needed for my car.
I felt like solving my issue was a priority for Haynes and was treated as such, and why the issue resolution was so successful.
always quality with timely delivery
always quality with timely delivery, every time i get a new car the first thing i buy is a haynes workshop manual
Ordering was easy and parcel arrived…
Ordering was easy and parcel arrived very quickly.
I made a purchasing error (order twice)…
I made a purchasing error (order twice) a refund was offered without any hassle.
I have a 70 plate Captur
I have a 70 plate Captur, needed help with the door handle freezing, breakind and not opening from the outside.
Used to like that you stripped every car with photos. Step by step. bought the latest one as I had a problem with a frozen door handle no longer working. Couldn't see all the hidden screws etc, the online manual was rubbish, didn't explain them all, funny little one at the top right of the drivers door that need turning through 20 degrees, I levered it off and wrecked it, manual didn't even say it was there. What it did say was I needed to remove the electric window button assembly, NO I DIDN'T, it stays on the door panel!!! Not a lot of space to look through panels in the door and no pictures or any hint of any help in the manual. Been buying Haynes Manuals for 50 years, will not buy another one. They were always so good. Disappointed.

Reply from Haynes Manuals
Didn’t have the information I needed
The manual didn’t have too many specifics related my my exact model, the 2001 Hyundai accent. I thought purchasing this manual would show me in detail how to replace my cabin filter and what filter I needed specifically as it doesn’t match what other manuals or videos show when searching the topic online, also didn’t know much involving the information about powered window or central locking wiring yet there are models that have exactly that.
2 Valve BMW Boxer Twins and Supermarine Spitfire workshop manual
Everything went smoothly from order placement to delivery, and the content of both manuals met or exceeded my expectations
Purchased an online Haynes manual for…
Purchased an online Haynes manual for my 2016 Volvo XC60 pasificly for info on EGR removal.The illustration was for a totally different car, contacted Haynes on 4 different occasions,still waiting.Their customer relations is totally deplorable.would never recomend.
Extremely fast service
Yes we are books to
...hardcover manuals hardcover manuals hardcover manuals hardcover manuals hardcover manuals Where are...
Accidentally ordered an online version…
Accidentally ordered an online version for my Camaro instead of a paperback version. Customer services rep Lassad helped me to obtain the former and organised a refund for the latter.
Excellent and prompt service from this supplier!👏🎉🎶
Order filled with alacrity!
Always awesome manuals
Always awesome manuals. Biggest issue is that Haynes don't do a manual for the Gen 1 Triumph Rocket 3 Roadster!!
Extremely prompt delivery of a product…
Extremely prompt delivery of a product I know I can rely on. First new Haynes manual since the 1970s (!) when I had a VW Beetles; instantly recognisable. I hope the soft cover stands the test of time like my old hardcovers that I still have.
Accurate accessible infomation
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