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Hayter MowersReviews 

467
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their durability and superior performance, often highlighting how well-built and effective their mowers are. Many consumers appreciate the efficient delivery service, with orders arriving quickly and often within a few days, sometimes even within 24-48 hours. The ordering process is generally described as easy and straightforward, with a user-friendly website that provides clear information. However, some customers experienced issues with product quality, such as items arriving with scratches or defects, or developing problems like oil leaks or wiring failures shortly after purchase. A few people also encountered difficulties with the delivery process, including uncertainty about delivery times or problems with local dealer arrangements. There were also mentions of issues with promotional gifts not being delivered or requiring multiple chases, and some found certain product features, like grass box emptying or height adjustment, to be awkward.

What people talk about most

Product

People report positive experiences with the product, often praising the exceptional build quality, ease of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the exceptional build quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process was easy and... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of use for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery within 24 hours of main order but incorrect agents name resulted in slight delay in second part of order. Unable to order item shown on website as available. Performance of former ownership... See more

Company replied

Rated 5 out of 5 stars

My new Hayter Harrier 41 autodrive, variable speed lawn mower arrived well packaged with very little to do - unfold and secure the handle bar and fill the engine with oil - to get it ready for use. Ha... See more

Company replied

Rated 5 out of 5 stars

Really helpful Sales Coordinator, Sophie Jorden, who helped me through the purchase process. She also gave me guidance with a small problem concerning delivery. Above all, the Hawk 43 is an first cl... See more

Company replied

Rated 5 out of 5 stars

Delivery time was efficient and courteous. What was unusual was the grass collector had small piece of dried grass and other marks in and on it, not what would expect to come from the factory. Mower... See more

Company replied


Company details

  1. Garden
  2. Lawn Mower Store
  3. Manufacturer

About Hayter Mowers

Written by the company

Discover the Excellence of Hayter Lawn Mowers

For over 75 years, Hayter has been synonymous with premium quality and innovation in lawn mower design. Established in 1946, our headquarters in Hertfordshire has been the birthplace of some of the finest lawn mowers in the UK. As we celebrate our 75th anniversary, we invite you to experience the unparalleled performance and reliability that Hayter is renowned for.

Whether you're a homeowner looking to maintain a pristine lawn or a professional contractor seeking dependable equipment, Hayter has the perfect solution for you. Our extensive range of electric and petrol lawn mowers caters to every garden size and requirement.

Why choose Hayter?

  • Unmatched Quality: Our lawn mowers are built to last, offering exceptional durability and performance.
  • Innovative Design: With cutting-edge technology and user-friendly features, our mowers make lawn care effortless.
  • Versatility: From compact electric mowers for small gardens to powerful petrol mowers for larger areas, we have a model to suit every need.
  • Trusted by Professionals: Our mowers are the preferred choice of professional contractors across the UK.

Although our factory does not sell or service machines on site, finding a local dealer is easy with our online dealer locator tool. Let us help you find the perfect lawn mower to achieve a beautifully manicured lawn.

Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Experience the difference that 75 years of expertise and dedication can make.

Experience the Excellence of Hayter Lawn Mowers

Written by the company

Find Your Nearest Hayter Dealer
Use our convenient dealer locator tool to find an authorised Hayter dealer near you. Get expert advice, genuine products, and professional service to keep your lawn looking its best.
Discover Our Range of Premium Lawn Mowers
Explore Hayter's extensive range of petrol and battery-powered lawn mowers. Designed with innovation and exceptional British craftsmanship, our mowers deliver superior performance and lasting durability for every garden size.
Trusted by Professionals and Homeowners Alike
Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Our lawn mowers are the preferred choice of professional contractors and homeowners across the UK, ensuring a beautifully maintained lawn with ease.

Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Lifetime Crank-Shaft Warranty

At Hayter, we stand by the quality and durability of our lawnmowers. That's why we offer a Lifetime Crank-Shaft Warranty on all Hayter branded machines fitted with a genuine Hayter Friction Disc and Crank-Safe Blade Brake Clutch. This warranty ensures that your lawnmower's crankshaft is protected for life, provided it is used and maintained according to our guidelines.

Trust in Hayter's commitment to excellence and enjoy a beautifully maintained lawn with confidence.

†Applies to original purchaser. Refer to terms and conditions on www.hayter.co.uk.


Contact info

Promotion box for Hayter Mowers

Shop Lawn Mowers

Discover Hayter's premium lawnmower range for a perfectly striped lawn

4.4

Excellent

TrustScore 4.5 out of 5

467 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(467)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Mower arrived,Missing Battery

Mower arrived at the local supplier. No battery. Supplier I contacted and they were unaware of the delivery they had to make.

June 29, 2025
Hayter Mowers logo

Reply from Hayter Mowers

We are sorry to hear about your experience when purchasing your lawnmower and would like to learn more. If you would, please email customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you.

Rated 1 out of 5 stars

Purchased a New Lawn Mower on line…

Purchased a New Lawn Mower on line directly through Hayter, I never received correspondence saying it had been delivered to my dealer! Thankfully the dealer did contact me, and on inspection the electric start failed to work due to a faulty battery on a brand new lawn mower costing £1500. Overall not massively impressed.

July 1, 2025
Hayter Mowers logo

Reply from Hayter Mowers

We are sorry to hear about your experience when purchasing your lawnmower online and would like to learn more. If you would, please email customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you.

Rated 2 out of 5 stars

delivery was to a local deal and not to…

delivery was to a local deal and not to our house, creating issues around pick up. There were no batteries delivered with the machine and we have subsequently had to apply for the batteries that we have already paid for??
As I write this review I have £1,200 of useless metal sat in my garage waiting for someone to decide when I can have my batteries. Altogether a fairly shambolic and unsatisfying customer experience!!

June 29, 2025
Hayter Mowers logo

Reply from Hayter Mowers

We are sorry to hear about your experience when purchasing your lawnmower and would like to learn more. If you would, please email customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you.

Rated 3 out of 5 stars

Communications have been really poor…

Communications have been really poor from the start. I called and the sales team were supposed to be calling me back which never happened. After placing an order for £3000 I only ever received a confirmation email; no expected delivery date and again I had to contact the agent to find out when I should expect my equipment. Pretty poor, hopefully the quality of the equipment makes up for the poor service.

June 25, 2025
Hayter Mowers logo

Reply from Hayter Mowers

We are sorry to hear about the lack of communication when purchasing your lawnmower and would like to learn more. If you would, please email customer.care@toro.com and someone on our Customer Care team will get back to you. Thank you.

Rated 5 out of 5 stars

Fantastic Battery Mower

Fantastic mower, Great customer service - absolutely brilliant!

June 18, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your positive review! We are pleased you are happy with your product and customer service provided!

Rated 5 out of 5 stars

Fantastic mower excellent quality.

Fantastic mower excellent quality.
Fast delivery, great to collect from a local dealer. Confidence in them putting it together and testing.

I got the harrier 48 electric mower. The battery life is amazing! This was my biggest worry switching from petrol! super happy with it.

June 16, 2025
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Reply from Hayter Mowers

Thank you for the review! We are glad you are pleased with your mower and the battery life! Great to hear you had a positive experience with your local dealer also!

Rated 5 out of 5 stars

The Hawk 43

Ordered on a Monday morning my Hawk 43 AD arrived here in Highland Perthshire the following day at 11.30am. Brilliant service !!
This mower was purchased as a backup to my present Hayter 41 Petrol model, now 10 years old.
On opening the sturdy box and packing, I was pleasantly surprised at the quality build and feel of this machine. Yes, maybe more expensive than some other similar models, but I felt instantly that my investment was an excellent purchase for the money and looked forward to trying it out.
Excellent instructions made this an easy machine to set up and, with the battery fully charged, I cut my lawn two days after receipt of the mower.
Again, I was pleasantly surprised at how good the cut was and how easy the mower moved around the lawn.
I hope I’ll get as many years good service from my Hawk as I have had from my Hayter 41.
Thank you Hayter !

June 12, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the positive review! We are glad you are pleased with your mower and the all round experience!

Rated 5 out of 5 stars

My mower arrived on schedule- simple…

My mower arrived on schedule- simple instructions. Applying for free strimmer was less straightforward but got there eventually.

June 14, 2025
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Reply from Hayter Mowers

Thank you for the positive review! We shall pass your feedback regarding the claims process onto the relevant team!

Rated 4 out of 5 stars

Good quality mower however some design…

Good quality mower however some design elements would have been better thought out, for example mowing close to fences is hard due to the way the handles are designed and rub against the fence. Apart from that it’s a very well built mower and quality build.

June 10, 2025
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Reply from Hayter Mowers

Thank you for the review! Our relevant team will be made aware of the design elements you have pointed out.

Rated 5 out of 5 stars

Website was easy to navigate and use.

Website was easy to navigate and use.
Excellent price and good product reputation.
Very fast delivery and delivered undamaged.

June 2, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the positive review! We are pleased you are happy with the process, delivery and product!

Rated 5 out of 5 stars

Ordered a Hayter mower and it was…

Ordered a Hayter mower and it was dispatched very quickly and delivered ahead of schedule by the courier. Great service and a fantastic mower!

June 3, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the delivery and product!

Rated 3 out of 5 stars

Fantastic products and great comms

Fantastic products and great comms. Website very difficult to order from on a Phone and misses full adresss off. Had to resort to PC for free gift and couldn't accept T&Cs on a phone after an hour of reputting information in

May 28, 2025
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Reply from Hayter Mowers

Thank you for taking the time to leave a review, we are pleased you are impressed with the product.
We shall take your feedback onboard regarding the website and access via a phone.

Rated 5 out of 5 stars

Harrier 56 Pro

Ordered on Hayter.co.uk. Excellent service from their local dealership Rea Valley Tractors. Good communication, convenient delivery options, delivered at the agreed time. It arrived tested and ready to mow, with a tutorial on how to use the machine on delivery.

May 26, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for taking the time to leave a positive review! We are glad you are happy with your Hayter mower and the service that was received!

Rated 5 out of 5 stars

I have the Hayter Harrier 41 push mower…

I have the Hayter Harrier 41 push mower for the last 27 years now. It has never let me down. But now the body frame is rotting away and i will be needing a new one. Ive checked out the comments for the new ones and I'm not feeling confident paying €900 for a new one. I'm not convinced the new ones are better than the old ones. Hopefully I will get this summer out of my old one and that will give me more time to think about it. I really like the hayter mowers.

May 30, 2025
Unprompted review
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Simple direct on-line order delivered Quickly

Simple direct on-line order delivered very quickly to a local dealer who checked and delivered the mower immediately. Fantastic service all around.

May 23, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the positive review! We are pleased you are happy with the process!

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