Hazelandruth Reviews 22

TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 22 reviews, most reviewers were let down by their experience overall. Many customers found the products to be of poor quality, often made from different materials than advertised, and not matching the appearance or colors shown on the website. Sizing was frequently reported as inaccurate, with items arriving too small or without proper size labels. Reviewers also expressed significant dissatisfaction with the return policy, finding the process lengthy and expensive due to the requirement of shipping items back to China. The company's website was criticized for providing misleading information about product origins and for having conflicting size charts.

What people talk about most

Product

Reviewers highlight significant dissatisfaction with the product. Many customers report that items are not as... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many report that items are... See more

Return policy

Customers had negative experiences with the return policy. Many reviewers report that despite a "hassle-free"... See more

Website

Users describe negative interactions with the website. Many reviewers report that items received look nothing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a sweater and chose the size based on their size chart. I received it after a long wait. Mainly the wait was due to it being shipped from China; which was odd because their website led me to... See more

Rated 1 out of 5 stars

This company should not exist. I do not believe that "Hazel"and "Ruth" exist. The product I received, -- a pullover-- which took 6 weeks to arrive, is 100% polyester and a factory manufactured version... See more

Rated 1 out of 5 stars

This company operates as a boutique shop in Savannah, Georgia, but there is no physical store. The order came from China. It took three weeks and the items were cheaply made and not even the same colo... See more

Rated 1 out of 5 stars

The items come from China. The website is misleading by making the buyer assume clothes are coming from a boutique in Savannah. The items do not appear as they are on the website, colors and patterns... See more



Contact info

1.6

Bad

TrustScore 1.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The jacket I ordered was not as shown

The jacket I ordered was not as shown, poorly made, seams off and it was two sizes bigger than ordered. The Jacket had no size on it at all. Do not order from these folks. We are trying to get our money back, they offered a smaller size, I said not if its of the same quality. NO THANKS

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Don't Buy From This Company

Product comes from China and is terrible quality and looks nothing like the website pictures. Sizing is off. BUYER BEWARE. DON'T WASTE YOUR MONEY ON THIS COMPANY...SCAMMER

December 4, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look