Solo Health Collective Reviews 

Michael is the absolute best. As it is my first year with Solo, I have had many questions along the way and the customer support team is excellent. He was extremely communicative, patiently explained all the answers to my questions, and gave very speedy responses. Between the affordable coverage and excellent customer service, Solo has been a game changer as a business owner.

I've had a fantastic experience and am saving SO MUCH compared to what I was paying on COBRA... My only feedback is I wish they did some advertising or something so I could've learned about them sooner! I've shared with many freelance/contract/self employed friends as well.

When I was looking for in-network care away from home, the customer service team helped me find a doctor who was in network and close by. I was amazed to get personalized assistance when I emailed for help.

Allison and Brian were incredibly responsive and helpful when we signed up for Solo Health Collective. They went above and beyond, making time for phone calls whenever we had questions. The same was true of Michael, who walked me through claims submissions with patience and good humor. In short, Solo Health’s customer service is excellent. Highly recommend!

Great customer experience, easy to sign up and manage care, and much wider provider coverage than the state marketplace plan I was on previously

Great customer service, excellent rates for solopreneurs, and appreciate the correspondence from their team especially given how other health insurance programs seem to not care about their customers.

My normal doctors still accept this insurance, so it's been a fairly easy transition. I like knowing my max out-of-pocket. I've not needed it for any large surgery or event, so can't speak to that, but overall - it's fine so far.

It took 10 minutes total to find out what my rate would be and enroll. It's cheaper than my previous insurer and has a lower deductible. We've been on the plan for over 2 years and are very satisfied with the service. Highly recommend to all my fellow small business owners!

I'm not sure how it is legal, but this company denied me coverage because/c I have an autoimmune thyroid disease. I pay about $5 out of pocket for my generic levothyroxine each month and have an ultrasound once a year. Not sure how this even really qualifies as a significant expense for the insurance, but mostly it is illegal to deny on preexisting conditions.

I was skeptical at first. But when I got a quote from HBG Solo, it was literally HALF of what I'd been paying for the cheapest plan available on the New York State Health Exchange. So I decided to give it a shot, and about 8 months later, I'm so glad that I did!

I had a couple issues with the claims for my annual physical at OneMedical and associated lab work, and Allison personally made sure that my claims got updated and re-processed. By far the best service I've ever gotten from an insurance company.

Great customer service! Kylie was fantastic.

Very easy to work with, quick responses & great coverage. Would highly recommend to any other entrepreneurs!

Can't recommend solo enough! Its a real PPO at reasonable rates. My area had zero, literally zero, Doctors in network with my previous plan, best we could get was a nurse practioner seeing patients. But solo got me access to the doctors I know and trusted when I had major corporate health insurance. I basically wasted my money with the other insurance and now I'm getting tremendous value. They had an extremely ambitious launch and while there were hiccups the team all the way to the CTO himself were extremely responsive. The best part is when you zoom out, the tiny glitches on the website don't matter cause now I can rest assured knowing my family is covered just as well as if I still worked for a top tier corporation. That's what matters.

As a freshly minted solopreneur, there is a slew of uncharted administrative duties to work through. Healthcare was the last one looming and I had been scrolling with dread through state and private websites trying to find something that didn't consistently cost an arm and a leg. When a friend suggested I look at Freelancer's Union for resources, I was so relieved to find something more affordable. I felt it might be too good to be true, since I couldn't find many online reviews. I booked a consultation call with Kylie and she allayed my fears, explaining that the company is quite new while outlining all their qualifications and answering all my questions. It is so refreshing to have simplified options paired with responsive customer service to demystify such an otherwise confusing marketplace. The policies are a perfect fit me, being healthy and on a budget, but still wanting regular checkups and enough of a safety net for emergencies. Enrollment was easy and painless - looking forward to seeing how well the plan works!

Brian was awesome. I reached out via email regarding a billing issue and he helped me right away. I was wondering how responsive they would be by email, and I received a response early the next business day! I am happy with my relationship with Solo Health.

Continue to appreciate Solo's responsiveness and high level of customer service! I actually feel like I have an ally in navigating the complexity of insurance and the whole medical ecosystem. It it truly so appreciated to know that when I send an email it is not going into the void. Thank you!

I've been a member of Solo for a coming on for two years now! It has been a great experience generally, it has reduced out monthly costs a lot and given us a wider network of providers to see. I also love how it is HSA eligible. It basically works like any other high deductible plan but it costs a lot less.

Solo Health is the best! As an entrepreneur, I have always had trouble finding the right health care team. Until I found HBG. HBG Solo makes it so easy for me to find the right doctors and offices around me to take care of my body and mind. Their team is so responsive, and takes the hassle out of the health insurance world. I have and will continue to recommended them to my friends, family and co-workers.

Health insurance always felt so confusing to me! As a freelancer/small business owner finding adequate coverage has always been difficult. Solo Health Collective made everything easy to understand, and what really stood out was how far their team went to help. I cannot say enough good things about the team, especially Kylie. They even called my doctor directly to confirm coverage. It was the first time I felt like I was working with people who understood my needs instead of feeling like a ticketed number at a call center.

Using Solo Health Collective was nothing less than a superb and smooth experience! I am a solopreneur, and finding the right health insurance was something I had been dreading until I came across Solo Health Collective. From the very beginning, the experience was seamless. Their platform is easy to navigate, and I was able to find a plan that fit my needs and budget without any confusion. Every team member I spoke with was knowledgeable, patient and genuinely helpful. They took the time to walk me through my options, answer all my questions, and made sure I felt confident in my decision. It's rare to find a company that combines professionalism with such a personal touch. I highly recommend Solo Health to any fellow solopreneur looking for reliable and supportive health coverage!