HBXL Building Software Reviews 105

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

HBXL software is brilliant and Joe and his colleagues have always patient and massively helpful. We would recommend their products and we particularly liked Plans Express and Estimator Express. When w... See more

Company replied

Rated 5 out of 5 stars

We have been using HBXL for many years and must say without this pricing software producing a detailed quotation would take days rather than a few hours. Whenever we need assistance the service... See more

Company replied

Rated 5 out of 5 stars

HBXL has been nothing short of excellent for us and has helped our company quote for some large projects producing some precision quotes using the Estimator express. The team are helpful with tips an... See more

Rated 5 out of 5 stars

Purchased EstimatorXpress when we started out on our own in 2017 and later added PlansXpress to allow take off from clients pdfs. Worked well together so purchased an additional PX licence for the... See more

Company details

  1. Software Company

Information provided by various external sources

Estimating and project management software for builders & developers. 100% accurate estimates. Simple and time-saving. Increase job win rate by 230%.


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4.8

Excellent

TrustScore 5 out of 5

105 reviews

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Rated 5 out of 5 stars

I am getting to grips with the soft…

Good Solid Software

I am getting to grips with the soft ware and Technical support always really helpful.

Peter Barnes
Director
BarnesGaby Specialist Services Limited

June 24, 2019
Unprompted review
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Reply from HBXL Building Software

Hi Peter,

Thanks for the great review! We are glad that you find the software to be good & solid and that you find the Technical Support to be really helpful!

Best wishes,

Camilla Wild
Marketing Manager, HBXL

Rated 5 out of 5 stars

I would recommend HBXL estimating…

I would recommend HBXL estimating software it easy to use and probably the bestvon the market. Also a very good price.
Turn estimating into a breeze saves time, with professional estimated and contract fir clients to sign and return keeping all paperwork in one place.

June 20, 2019
Unprompted review
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Reply from HBXL Building Software

Hi Neil,

Thank you so much for your positive feedback. It's much appreciated. Really glad that you are getting on so well with the software and it's helping you save time, and do it more easily!

Best wishes,

Camilla Wild
Marketing Manager, HBXL

Rated 5 out of 5 stars

First Class service and support

I have used Plans Xpress for a few years now after moving from AutoCAD lite. Originally I was drawn to HBXL for the multiple tool plug ins and bought PlansXpress and EstimatorXpress which was a great time saving tool as long as you input all the details into PlansXpress. A change of circumstances meant I didn't need the additional tools, but will be sticking with PlansXpress. Training and support is first class and I would happily recommended HBXL building software.

June 6, 2019
Unprompted review
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Reply from HBXL Building Software

Hi Mark,

Thank you for the great feedback about PlansXpress! I will be sure to pass on your glowing feedback about the team and the software, onto the team!

Best wishes,

Camilla Wild
Marketing Manager, HBXL

Rated 5 out of 5 stars

Joe and the team have been nothing but…

Joe and the team have been nothing but helpful and service is first class. We use the PlansXpress program and can' fault it! Not to mention its a milliontimes easier to use than AutoCAD

June 6, 2019
Unprompted review
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Reply from HBXL Building Software

Hi Terry,

Thank you so much for the great feedback about Joe and the team! Joe is a complete superstar! So glad they are you are getting on well with PlansXpress and find it so easy to use!

Best wishes,

Camilla Wild
Marketing Manager, HBXL

Rated 5 out of 5 stars

Great Software, and more Importantly great support anytime you need it

I've personally had a few teething problems with the software. Mainly to do with the platform that the software runs on. Which is not entirely in their control.

However the customer service has been excellent. The technical support guys are always on hand, and are more than happy to hold your hand and walk you through any problem.

I predominately use Estimator Express. Its definitely one of the better estimating packages I've used. It took me a little while to get all my rates setup the way I want. Now I can do an estimate very quickly, and output a professional looking report.

The new standalone version of Estimator Express has only just been released. Hopefully it should resolve all the teething problems I've been having. I'm really looking forward to using it.

I would highly recommend anyone who's involved in estimating construction work to invest in Estimator Express. It will almost certainly make your life easier, and save you a lot of time.

April 25, 2019
Unprompted review
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Reply from HBXL Building Software

Hi Mahmood,

Thank you so much for your great review, I'm really glad to hear you've had such a good experience with our Support Team and that you are loving the software!

We feel your pain regarding the platform, which was why we were so eager to re-platform it so it no longer requires Microsoft Excel. I hope you are getting on well with the new update?

Best wishes,

Camilla Wild
Marketing Manager

Rated 5 out of 5 stars

Been using this for the last eight…

Been using this for the last eight years and couldn't do without it.

February 10, 2019
Unprompted review
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Reply from HBXL Building Software

Hi Steven,

Thanks for the review! I am glad that the software is so indispensable & invaluable to you! :)

Best wishes,

Camilla Wild
Marketing Manager

Rated 5 out of 5 stars

1st class service

Never any issues or excuses. 1st class service EVERY time.

October 19, 2018
Unprompted review
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Reply from HBXL Building Software

Thank you for your review Sheldan! We are so glad that you've had such good service from the team! Best wishes, Camilla Wild, Marketing Manager.

Rated 5 out of 5 stars

The guys are always very helpful

The guys are always very helpful. Thank you!

September 27, 2018
Unprompted review
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Reply from HBXL Building Software

Thanks for the positive feedback Graham! Much appreciated. I will pass on the great comments to the team. Best wishes, Camilla Wild, Marketing Manager.

Rated 5 out of 5 stars

They are an excellent team of people

They are an excellent team of people. That's why I have stayed with them for several years. I am of the old school where respect is born upon truthfulness and being able to do the job. You wont go wrong if you have these guys on your team.

Brian Piper. MD
Tchi Devon Limited

September 27, 2018
Unprompted review
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Reply from HBXL Building Software

Brian, thank you so much for this glowing feedback - it made us feel warm and fuzzy! It's why we do, what we do! Best wishes, Camilla Wild, Marketing Manager

Rated 5 out of 5 stars

I would recommend HBXL to anyone

I would recommend HBXL to anyone, the quotation that it gives out keeps me in front of my competitors.
I get more work because of the quotation it brakes all the work down and the clients love it.
Also the back up from customer care team is the best, they will sort out any problems with a friendly customer service that makes me happy.
Would i tell recommend HBXL. YES YES YES.
Happy user.
Les Hough

September 18, 2018
Unprompted review
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Reply from HBXL Building Software

Wow. Thank you so much for this glowing review Les! We are so happy that the software is helping you win more work and that your clients love the quotations. I will pass on your great comments to the Support Team as this will make them very happy too! :)

Best wishes,

Camilla Wild
Marketing Manager, HBXL

Rated 5 out of 5 stars

Excellent support always very

Excellent support always very
helpful when you phone for a
bit of advice

August 24, 2018
Unprompted review
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Reply from HBXL Building Software

Glad to hear you rate the Support Team so highly :) I will pass on your comments! - Camilla, Marketing Manager HBXL

Rated 5 out of 5 stars

Great software and first class service…

Great software and first class service from service desk.
I have found that the team are helpful, efficient and nothing is to much trouble plus they talk to you in a language you can understand instead of using technical jargon!!

August 24, 2018
Unprompted review
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Reply from HBXL Building Software

Glyn, thank you so much for your great review! Our aim has always been to provide a software and service that is right for Builders! :) Best Wishes, Camilla, Marketing Manager HBXL

Rated 5 out of 5 stars

Great Software and Company

Great Software quick and easy to use. Support team very responsive and any issues resolved in one phone call. would recommend package and company without hesitation.

August 24, 2018
Unprompted review
HBXL Building Software logo

Reply from HBXL Building Software

Kate, thank you for your great review. Happy to hear you are finding the software quick & easy to use and that you have found the Support Team so great. I will pass on your positive comments to the Support Team :) - Camilla, HBXL Marketing Manager

Rated 5 out of 5 stars

HBXL Is Definitely The Best !

HBXL Is Definitely The Best !
The Better Business Group has been helping Builders to be more profitable since 1995. We give out on average £2,000,000 of enquiries a year to each Member to quote on. Without a doubt, Builders that quote using HBXL software win more jobs, charge more, and have less disputes that those that use other methods. They also benefit from huge time savings. HBXL are a really professional Business with the best estimating software. I can't recommend them highly enough.
Simon Lazarus
Managing Director

August 21, 2018
Unprompted review
Rated 5 out of 5 stars

Estimating no longer becomes a chore

Estimating no longer becomes a chore.
HBXL easy user friendly software has now made estimating fast efficient and a pleasure to work with.
Along with the health and safety and plan express package allows you to offer the full package to your client.
The support offered from the team is second to none and always a pleasure to work with.
I am looking forward to the rest of the new upgraded software to make my time more efficient allowing me to spend more time with my team and clients.
Thank you to all at HBXL.

August 8, 2018
Unprompted review
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Reply from HBXL Building Software

Hello,

Thanks for your fantastic review, it's much appreciated! We are so glad to hear that you've benefited so well from the HBXL suite of software. We are glad you're pleased with the improvements to EstimatorXpress. This is just the beginning! Thank you for your positive comments about the Support Team - I'll be sure to pass it onto the guys.

Best wishes,

Camilla Wild

Marketing Manager

Rated 5 out of 5 stars

" SIMPLY OUTSTANDING !!!"

" SIMPLY OUTSTANDING !!!"
The software is a pleasure to use and has made the most boring task of manual estimating a thing of the past.
Customer service and back up "just puts other companies to shame"
Well Done HBXL.
Bob
Worthy Builders

August 7, 2018
Unprompted review
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Reply from HBXL Building Software

Hi Bob,

Thank you so much for your outstanding review! We are so glad to hear that we've made estimating less boring! We are very pleased that you are so happy with the software and the support that you receive. Thank you for your continued support!

Best wishes,

Camilla Wild

Marketing Manager

Rated 5 out of 5 stars

Praise where praise is due.

We are a small building company (eight operators) and have been using HBXL products for about 15 months now
I can confidently say that EstimatorXpress has massively improved our ability to tender accurately for a huge variety of work, from small extensions right up to the complete renovation of a grade 2 listed building valued at £380k.
The quality of the product is very much complimented by the staff at HBXL HQ, who are always, always on hand to advise you should you be stuck on anything, or just to give you methods of improving your own efficiencies in how to get the most out of the software.
We’ve now progressed to using ContractsXpert and Health & SafetyXpert. We’re in the early stages of using these products, but we’re already impressed with the way they all run hand in hand.
So, to conclude; it’s a great product with a great team behind it all.

August 2, 2018
Unprompted review
HBXL Building Software logo

Reply from HBXL Building Software

Hi Paul,

Just wanted to drop you a quick line to say thank you for your glowing review of HBXL Building Software. We are chuffed to bits that you are so happy with the software and the support that you receive. Thank you for your continued support!

Best wishes,

Camilla Wild

Marketing Manager

PS. Would it be okay to include this testimonial on our website?

Rated 1 out of 5 stars

Not builder friendly.

Don't buy this software thinking it's gonnas be easy to use as unless your an expert on computers your not going to find it easy. I'm a builder/roofer and was told by there staff before I spent £2k on plans xpress and estimator xpress how simple it was to use! As I do lots of refurbishment and restoration work the software is very difficult to use even a member of there staff struggled to find an item we were looking for but yet he claims it's fairly easy. The other problem is the bugs , on 3 occasions I'd spend around an hour each time doing a quote only for the software to crash and lose the quotes each time, hbxl response is that there changing things and moving from Microsoft excel, but they have sold me software knowingly to have issues rather than telling me to wait until they have it working smoothly.
The staff were friendly on the phone the first couple of times I needed to call then the last time I was met by a frustrated member of staff who didn't like me criticising there product, who has informed me that if I want to learn how to use the software I'd have to pay £49+vat an hour for training yet it was sold to me as easy to use. I've watched some of there tutorial videos and can certainly understand some bits fine but as for the more specialist jobs I do it's very hard to use and massively over complicated and like I said even a member of staff struggled and said his colleague who would know what to do was out to lunch but eventually he figured out how to find what we wanted but used a long complicated method.
Hbxl will obviously respond with a defensive comment but im telling you from a builders perspective that this software is not great unless your a dab hand on computers to start with.
Hbxl is-
very slow
Over complicated
Over priced
Buggy
And not builder friendly.
And if you buy it you'll be asked go pay to be taught how it works.
Price a job took me 10 mins to do a quote that I tried to do on estimator xpress and after a month still haven't managed to get it right.

July 4, 2018
Unprompted review
Rated 5 out of 5 stars

HBXL estimatorXpress..Halleujah!

Edited from previous review..
Have been using HBXL estimator Xpress for over 10 years now. Have just downloaded latest version and v impressed with new clean look. So much more stable than previous version which was a big issue for me.
Like i said in previous review, I love the estimating software, the updates and support for the program.
It's been a great help with me estimating all my projects, big or small.
Yes, can be a bit daunting at first but stick with and it'll definitely help especially as there's lots of help over the phone or online.

June 5, 2018
Unprompted review
HBXL Building Software logo

Reply from HBXL Building Software

Hello Phil,

Thank you for your review, and we understand your challenges.

We are so pleased that you love the estimating software, the updates and support and that you have been with us for so long.

We are working really hard on getting EstimatorXpress out of Microsoft Office this Summer as we share your frustrations. It really is Microsoft!!! :)

Microsoft Office has become increasingly unstable within the last 18 months with numerous updates fundamentally altering the way Excel works and causing issues for all companies who provide excel based software programmes.

So to reiterate once we are out of Microsoft Office later this year, these issues should become a thing of the past!

We thank you for your continued support of HBXL.

Best wishes,


Camilla Wild
Marketing Manager, HBXL

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