Home Comfort Enterprises Ltd Reviews 85

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the smooth and efficient user experience, from initial consultation to final installation. The product quality is also frequently mentioned as a positive aspect, with consumers being very satisfied with their solar panel systems. However, some customers also noted minor issues during installation, such as problems with scaffolding companies not adhering to plans or small unforeseen hitches that could have been identified during the survey. Despite these occasional concerns, the overall sentiment remains highly positive, with people recommending the company for its comprehensive service and knowledgeable team.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers highlight the... See more

Product

Consumers find the product to be positive. Many reviewers are highly delighted with the solar panels and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a brilliant Company.Nigel visited and completed a thorough review of what was a very complicated set up.He produced a clear summary and arranged a prompt start.His team were totally efficient and... See more

Company replied

Rated 5 out of 5 stars

Nigel was amazing from start to finish and his communication was outstanding. The folk who came to do the installation were friendly, polite and tidy. All were incredibly patient when it came to the... See more

Company replied

Rated 5 out of 5 stars

Had 32 panels installed over 2 days in June 2025. Had an extra one added at no additional expense! All dealings with the company have been in a professional and friendly manner. Any issues deal... See more

Company replied

Rated 5 out of 5 stars

Nigel was very informative and very responsive with our queries online. He gives updates without even asking. Price is of great value as compared to other larger scale installers who offer less but is... See more


Company details

  1. Solar Energy Company
  2. Solar Energy Contractor

Written by the company

At HCE ltd we are equipped and experienced to provide you with a reliable renewable energy system. We can provide you with a suitable system to cut down carbon footprint and to also combat rising energy prices. So Let’s go green! Our systems will change the way you power your property for the better. To do this, our experienced consultants will ask you a few carefully-chosen questions and provide you with a detailed document of all the information tailored to your property. Whether you are looking for advice and guidance from an expert, or just want to understand the different systems available, we are here to help. Speak with one of our trained consultants today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Nigel was amazing from start to finish…

Nigel was amazing from start to finish and his communication was outstanding. The folk who came to do the installation were friendly, polite and tidy. All were incredibly patient when it came to the first aborted installation when it transpired that we needed a whole new roof! The installation was meshed with the roofers so we didn't need a second set of scaffolding. Thoroughly professional throughout and we are super happy looking at our graphs of energy generated!

September 17, 2025
Unprompted review
Home Comfort Enterprises Ltd logo

Reply from Home Comfort Enterprises Ltd

Yes, indeed a very long drawn out job. However, we got there in the end with a little resilience and staying Power. So happy that you are content with the outcome. Now look forward to the summer of solar energy. Congratulations in helping to save our planet.

Rated 5 out of 5 stars

June 2025 installation

Had 32 panels installed over 2 days in June 2025. Had an extra one added at no additional expense!
All dealings with the company have been in a professional and friendly manner. Any issues dealt with promptly and quickly resolved.

Two men worked diligently over the installation and were cheerful and informative during their time with us.

Would certainly recommend this company without hesitation.

June 18, 2025
Unprompted review
Home Comfort Enterprises Ltd logo

Reply from Home Comfort Enterprises Ltd

Thank you so much for your kind review.

Rated 5 out of 5 stars

From initial phone call to completion…

From initial phone call to completion the experience has been nothing but 5 stars. Nigel took me through the process, system design, installation and commissioning in clear and simple terms. I’d already made the decision I wanted solar panels and battery so was just choosing the right supplier. From initial conversation to installation to generating my own solar power completed in a matter of weeks. A very professional service, highly responsive to questions at all times of the day, night and even weekends. There were issues with the scaffolding company not doing exactly what they said they would (not unsurprisingly in my experience) but Nigel and the team sorted that out too. I would highly recommend to anyone considering solar… and indeed have already recommended them to my friends ! 👍

July 15, 2025
Unprompted review
Home Comfort Enterprises Ltd logo

Reply from Home Comfort Enterprises Ltd

Thank you so much for the kind review. It was a pleasure to do business with you albeit a very complex and difficult roof structure especially having to bridge the conservatory. I agree as usual scaffold is always challenging however we got there in the end. Once again, gratefully appreciated with the recommendation and naturally I am always available for any future queries that you may have.

Rated 5 out of 5 stars

Just what we wanted

Having decided after much research that we would try and maximise the solar potential of our roof. Nigel’s explanation and knowledge surpassed my expectation’s. I would have no hesitation in recommending this company. The planning, drone survey and installation all occurred seamlessly. All be it that the scaffolders were a law unto themselves. We were generating electricity from the moment it was commissioned and are highly delighted.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Nigel is an excellent educator

Nigel is an excellent educator - with many years working in the solar industry he explains everything so clearly in no nonsense fashion, which helps you to make your own decision. His communication and response to my questions were always super fast and comprehensive. Unfortunately for me I live in a conservation area with an additional condition on dwelling consent in my deeds so I was unable to go ahead without a full planning application which I wasn't prepared to take the gamble on it getting approved. Nigel refunded my deposit in full within minutes of me letting him know. So if you in a position to install solar - given HCE a call. You have nothing to lose.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

First Class…

Nigel came to our house and explained fully about Solar Panels, what they would do for us. He showed us how he worked out what we needed and was happy to go through again anything we weren’t sure about. He’s very easy to talk to if you have any questions and always calls you back. His team of guys are very professional and helpful, everything is left clean and tidy. We are now making money from the surplus electricity that goes to the grid which is a win win. Can’t rate Nigel highly enough, lovely man who’s genuinely sincere about all he tells you.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Sarah khan

Excellent experience very professional team
I highly recommend Nigel and his company we had solar panels and heat pump installation absolutely perfect 👌

Thank you again

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Nigel was very informative and very…

Nigel was very informative and very responsive with our queries online. He gives updates without even asking. Price is of great value as compared to other larger scale installers who offer less but is pricier. Installation process was seamless apart from scaffolding guys who dont stick to plan.

May 5, 2025
Unprompted review
Rated 4 out of 5 stars

We are really pleased with the advice…

We are really pleased with the advice given by Nigel and see that it has delivered a system that optimises the benefit of the panels and batteries we have space for. Marked down from 5 to 4 stars due to minor hitches during installation that should have been foreseen at the survey. Luckily we were able to rectify these ourselves and it did not impact detrimentally on the installation. We were disappointed in the time it took for the distribution network operator to approve the system for payment for surplus electricity. But recognise this was outside the control of the supplier. Better expectation management would have been helpful however. In all we would not hesitate to recommend Nigel to anyone considering a solar installation and believe he must be one of the top suppliers in the country luckily for us in finding him.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional quote from Nigel

Very professional quote from Nigel , who addressed all my concerns.
Fast easy installation.
Got the installation that I wished for, with an extremely good repayment structure.
Already seeing the benefits in 1st bill.
Highly recommend this company.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

First rate service

Nigel and the team provided a first class service, if you’re unsure who to trust with solar/battery/EV charger needs, stop looking and give Nigel a call. From the initial conversation through to commissioning and handover, Nigel and the team were polite, professional and engaging, ensuring the job was completed within the timeframe agreed.

May 15, 2025
Unprompted review
Home Comfort Enterprises Ltd logo

Reply from Home Comfort Enterprises Ltd

Thank you so much for the kind review. Pleasure to do business with you

Rated 5 out of 5 stars

Highly recommended for installation of solar oven systems

Very professional team throughout the process, scaffolding erected, PV system installed and scaffolding dismantled all in the space of 5 days. The system design meets our needs perfectly and we have already noticed a reduction in electric power from the grid as our system is perfectly meeting our supply needs.
Altogether a very professional and comprehensive installation
I can’t recommend HCE enough, Nigel and his team provided an excellent service

April 24, 2025
Rated 5 out of 5 stars

Stop looking at other installers and use these guys

End to end the experience with Home Comfort and Nigel was good - though not without its bumps. And the reason I can come and make this positive review is because of those bumps and the fact that each one was navigated. Nigel was as good as his word, bent over backwards to make sure things happened and that it was all a positive outcome - from dealing with scaffolders, to moving dates, to a component that needed replacing. If you are considering a solar system, then stop looking and use Home Comfort.

March 25, 2025
Rated 5 out of 5 stars

Nigel is a very helpful and…

Nigel is a very helpful and knowledgeable professional who explained the way the systems work well so that we were able to make an informed decision on what system we wanted. Installation was quick and well organised as well

March 6, 2025
Unprompted review
Home Comfort Enterprises Ltd logo

Reply from Home Comfort Enterprises Ltd

Thank you Tim

Rated 5 out of 5 stars

Nigel was brilliant

Nigel was brilliant. He is professional, very informative and polite. We are very happy with his service. When we had any issues or questions, we would reach out and his communication was not only quick but very helpful too. Thank Nigel

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Nigel@Home Comfort’s engagement with…

Nigel@Home Comfort’s engagement with our Solar Panel and Battery sales and set up has been superb. Providing excellent advice and guidance from start to finish, their Installers were very efficient and friendly and the system up and running and 100% reliable from day one !!
We would highly recommend Nigel and Home Comfort Team to anyone interested in discussing and potentially installing a trusted Solar System.

March 3, 2025
Unprompted review

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