Untrustworthy
I was introduced to H&Co via unbiased. First impressions were very good, both individuals I met were engaging, seemed to understand my requirements and believed they could help me.
From the 4 services I engaged with and paid for I received barely any service. The final straw was when the self assessment deadline approached. I was told I would receive a draft assessment return based upon pre-provided information all the way through December and January. After much pushing and chasing I received an incomplete one for just one person, the next iteration was so close to the deadline with zero assurance or confidence in them being filed in time I ended up filing myself. Financial structuring and company accountancy services again required chasing and if anything was provided was out from an AI tool.
Due to inadequate and incomplete services being provided a requested refund has been ignored. I also noted the company's own filings were late.
Zero cares given by this company, the individuals focus was elsewhere and eyes completely off the ball. Would not trust them to run a bath.

