HDFC Bank Reviews 

746
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful, difficult to reach a real person, and often receiving generic responses. Customers also frequently reported issues with staff, describing them as unprofessional, unknowledgeable, and sometimes rude, leading to significant delays and frustration. Reviewers also encountered problems with payment and account management, including unexpected charges, frozen accounts, and difficulties with loan processes and account closures. The response times for various services were often criticized, with many experiencing long waits for account activation, issue resolution, and even basic inquiries.

What people talk about most

Service

Clients share negative opinions on service, with many reviewers describing it as the worst banking experience... See more

Customer service

People report negative experiences with customer service, citing a lack of support and poor communication,... See more

Staff

Reviewers mention negative feedback about staff, with many expressing dissatisfaction with their knowledge,... See more

Payment

Customers had negative experiences with payment, frequently reporting unauthorized deductions and hidden... See more

Response time

Reviewers highlight significant dissatisfaction with response times, frequently reporting that calls and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

call and send message three times for my right issue. DEAF & DEAD people run the BS customer service, No responsibility and accountability in banking business. Finance minister Should cancel the lice... See more

Rated 1 out of 5 stars

Bank ask why u need cash if u have good balance for about 25k and above if u withdraw 6k then they people say we don’t have sufficient cash in bank Actually I saving account is link with equity... See more

Rated 1 out of 5 stars

After holding HDFC accounts for over 10 years, I realized they have literally 0 customer service. You ask anything, they copy-paste a very generic response. they donot care so move out of HDFC.

Rated 1 out of 5 stars

The account managers who opened my account gave me all false information. They also provided incorrect address and i had to run from one courier service to another to get my debit card, pin and kit. T... See more


1.2

Bad

TrustScore 1 out of 5

746 reviews

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No history of asking for reviews

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1.2

All reviews

(746)

223 reviews in the last 12 months

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Rated 1 out of 5 stars

@HDFCBank_Cares

@HDFCBank_Cares

Mera HDFC Bank account pichle 1 saal se cyber complaint ke chalte freeze hai (Gujarat / Kerala / Bangalore se).

Meri vinamra request hai ki agar complaint kisi specific amount par hai, to kindly sirf utni amount par lien mark kiya jaye aur remaining balance ko unfreeze kiya jaye.
Pure account ko 1 saal tak freeze rakhna bahut unfair hai. Is wajah se main IDFC First Bank ka loan EMI bhi pay nahi kar pa raha hoon.

Request:
• Specific lien amount bataya jaye
• Remaining funds ko operate karne diya jaye.
Please treat this as urgent.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Worst home loan services provided by Mr Akash Maru for zundal Ahmedabad branch

Worst professional service particularly for home loan process. Relationship manager ( Mr Akash Maru ) for zundal Ahmedabad branch found to be misleading and was not knowing the meaning of customer as well as relationship. He is doing everything except customer and relationship. Don't know the process of home loan. So many difficulties experienced during my home loan process. I think hdfc should give thorough training for customer relationship meaning. Rude behaviour, illogical procedure not provided the xerox copy of sale deed any many more. This is 10% of overall complaints.

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

Mujhe Hdfc bank ne credit card de diya…

Mujhe Hdfc bank ne credit card de diya chutiya banakar, maine 14300 Rs loan liya +421 convenience fee total 14721 mujhe pay karna tha, fir inn salon ne faltu ke wallet load fees ke naam par 175 Rs aur add karke total 14896 charge dikha diye to mera dimag kharab ho gaya, fir maine dicide kiya mai ye 175 Rs kyo pay karu fir maine 14721 bill pay kar diya, 175 Rs pay nhi kiya, fir next statement date jab aayi to mere chithre ur gaye ye saale sirf 175 Rs jo maine pay nhi kiye the uspe inhone 959 Rs interest laga diye aur 174 Rs GST bhi laga diye, to mai behosh hote hote bach gaya ki inse bada bhikari puri duniya me koi nhi hai, aur mujhe ye nhi pata tha ki agar mai 1 Rs bhi due chor diya to ye saale pure amount par hi intrest laga denge.

Dekh lo ye bank wale aise hi haram ka khate hai jo bhi credit card le leta hai isiliye bhul kar bhi kabhi credit card mat lena warna baad me heart-attack aa jayega aur rona padega bahut😭😭😭😭😭

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Worst banking service

Worst banking service. Hdfc banking app is pathetic, tata neu hdfc app is very annoying. Even a 10th grade kid can do a better job. Loans include unnessary penalties which none of the other banks have. Cash deposits are a hassle. You cannot name 1 service from HDFC a good one. Very dissappointed.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Dont waste your time banking with HDFC - go to ICICI, their customer service is far superior.

So HDFC bank asks that I send an email from my hacked email address to update a new email address on my bank account. Does that even make sense? It takes them weeks to respond to a security threat of a hacked email address. Their so called relationship managers Subash Dubey and his supervisor Prabhakar take 2 weeks to respond and say that I have to now print all the details and send it to some address of theirs. Dont they understand that hacked email address are a threat? I could update my email address on ICICI bank without any issues and was able to do it my self.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

I think this has to be the worst bank…

I think this has to be the worst bank ever. They are worst than beurocrats. They expect me to travel 50 kms to visit the branch where the savings account was originally opened. And they expect both me and my old father to go there personally and sign the docs for closure of a saving account. Visiting a branch that is close to our home is not an option. This is after I tried in vain to get them to cancel auto debit on my account. They are plain evil.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with HDFC Home Loan customer service.

I approached HDFC for a home loan closure letter. Despite completing all formalities, the bank has already issued the closure letter twice, and now for the third time, they are suddenly creating new issues.

They are:
• Refusing to talk to my authorized Chartered Accountant
• Calling me a “third-party customer” without proper explanation
• Repeatedly insisting that my father must physically visit the branch, which was never communicated earlier
• Changing requirements every time, resulting in huge waste of time and mental stress

There is no coordination, no clarity, and no respect for the customer’s time. For a reputed bank like HDFC, this level of service is unacceptable.

I strongly advise anyone taking a home loan from HDFC to be prepared for unnecessary delays, poor communication, and rigid behavior, especially during loan closure.

Very poor experience overall.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

I received a call from HDFC Bank…

I received a call from HDFC Bank representatives asking me to apply for a MoneyBack Credit Card through Unified. They requested all my personal details, which I provided, and I was informed that the card would be delivered by the 7th of this month.
Today is the 9th, and I still have not received the card. However, I am getting SMS messages stating that my credit card is now active. This situation makes me feel suspicious and worried that I might have been scammed.
I have tried multiple times to contact HDFC customer care, but I am unable to connect with them. This is extremely disappointing and reflects very poor customer service from HDFC Bank.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

🚨 HDFC BANK HOME LOAN HARASSMENT

🚨 HDFC BANK HOME LOAN HARASSMENT – NAMES & ROLES EXPOSED 🚨

@HDFCBank @HDFCBank_Cares
This is a public complaint and warning regarding the shameful, unethical, and harassing conduct of HDFC Bank’s Home Loan team.

From 15 November till date, we have been continuously misled with false statements like “aaj ho jayega, kal ho jayega”. It has now been over 3 MONTHS, yet there is no resolution, only excuses and delay.

This is not inefficiency — this is deliberate harassment.

Your representatives were sent to our office more than 10 TIMES, where instead of resolving the case, they occupied our office space and did their internal HDFC work, completely wasting our time and disrupting our professional environment.
Despite multiple internal complaints, HDFC Bank failed to act.

Credit:
👉 Prateek Godika

Sales:
👉 Kaushalendra Singh
👉 Rohit Gautam

Due to the negligence and misconduct of the above individuals, we have suffered:
• Severe mental harassment
• Continuous false commitments
• Professional disruption
• Loss of trust in HDFC Bank

This is a serious failure of customer service, violation of banking ethics, and deficiency of service under consumer protection laws. @HDFCBank
@HDFCBank_Cares
@RBI
@rbibank
@DFS_India
@FinMinIndia
@PMOIndia
#HDFCBankExposed
#HDFCHomeLoan
#CustomerHarassment
#MentalHarassment
#BankingMisconduct
#HomeLoanDelay
#RBIActNow
#ConsumerRights
#PublicComplaint

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

I wish there is negative star to…

I wish there is negative star to provide.
I applied for home loan and waited for over a month, they rejected with no reason.
The guy who handled it NEVER responded to any of call/email/text.
His name is Sriharsha Kurmala. If you ever get this agent immediately back off. He has ZERO knowledge and will not RESPONSE to any ask you have.

First of all, don’t bank with them. They are USELESS.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Bank might be good

Bank might be good. but website, app, credit card app, homeloan website, homeloan app... ALL ARE PATHETIC.. THIRD CLASS.. LOOKS LIKE SOME DONKEYS HAVE CREATED THESE..

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Very rude and unhelpful staff

The customer dealing is very bad account are blocked net banking stopped with out any information
If a customer submit a KYC it is updated after 2 months when your account will be blocked in the meantime.The bank staff only busy asking for booking FD making mutual fund investment etc

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

I have problem with account blocking …

I have problem with account blocking for 4 months and given my documents correct but can help me call the help desk but people put on machine answering phone for 15 to 30 minutes wasted my time for 15 day very bad service 😑

January 27, 2026
Unprompted review

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