HDFC Bank Reviews 

Very poor service staff behaviour not ok extra charges

You've upgraded your app to the new one but have provided no means to migrate from the old app. How difficult is it to retain the same credentials and (on the same device) enable the new app? In 2025!!

Now, I cannot log in via app and your web keeps pushing me to mobile. Nasty!

The services of HDFC staff at higher level I experienced is not upto the mark. Initially they scrutinized the documents and assured me loan would be sanctioned within a week but has taken two and half month. They just put a blame on subordinate or ground level staff for delay. I completely fed up and frustrated till approval and disbursement of loan. Secondly and most importantly they are not transparent in dealing mean to say they do not disclose the actual rate of interest and actual charges you have to pay to sanction the loan. Overall services are not good.

call and send message three times for my right issue. DEAF & DEAD people run the BS customer service, No responsibility and accountability in banking business. Finance minister Should cancel the license asap. this is not business place not getting statement for last six month plus. any time u ask any question. rotating girls. no one knows whom to talk even. dead people are running business.

Hdfc staff and services are the worst. Staff does not explain properly. Client is not given any request. Moreover they behave like king and we are their slaves. Mira road Branch

This is not a bank. This is an organized crime disguised as bank. They are SCAMMERS. They are stealing people's money left and right. If you've been a victim or remittance gone wrong and your money has been lost, I highly recommend that you file a complaint with the FBI Cyber Crime. The executives of this bank are criminals. Don't waste your time complaining to them or to the CMS-RBI. The complaint pages online are down. You cannot even file a complaint. If you email them, your email will be rejected by their system. This is a RICO case. It's a CRIME.

Too many fees being charged... Worst bank no proper explanation and customer service

After moving to the UAE, I converted my HDFC savings account to NRO/NRE. I requested an address update and clearly explained that I am a housewife on a dependent visa, and hence, I got no address proof in my name. Despite repeated follow-ups, I received no proper response and ended up spending around AED 200- 250 on calling charges. Very poor support and an extremely frustrating experience.

Too much of charges in this bank, I am waiting to close, bro seriously we can't afford to pay charges like all the time.

Such a nuisance these guys are they do not understand what a “No” is. They will just get on your nerves call you every two hours and ask you to take personal loan whereas you haven’t even called for it. And once you say a “do not call again and again” in the call this girl Chandrika will show an attitude saying karlijiye mam complaint. Pathetic behaviour, stupid people.

VERY BAD SERVICE. NO RECORD KEEPING. MIS GUIDE THE CUSTOMERS. ONLY CUSTOMER HARASMENT DONE. 8888857392

very worst bank ever, if you have missed a emi in 5minutes they will debit amount from your account, and sending message continually like tomorrow you are facing problem, customer care support always busy.

I have been an HDFC customer for 15 years, but this is the first time I felt completely abandoned. I became a victim of an online fraud and the moment I realized it, I reported it to HDFC within minutes. I sent multiple emails and even requested them to at least keep the transaction on hold while the case is with RBI Ombudsman and Cybercrime.
But instead of helping, HDFC just kept closing my tickets without proper explanation. No one took accountability, no one guided me, and despite informing them repeatedly, they still allowed the disputed amount to enter my bill.

This has caused me huge stress and sleepless nights. A customer who acted immediately to stop a fraud should not be treated like this. I expected support, not silence. I hope no one else has to go through the same experience. HDFC really needs to change how they support customers in fraud cases.

Bakwas bank and bakwas employs of hdfc bank specially udaipur hiran magri branch third class service farji bank

I'm extremely disappointed with HDFC Bank's service. I've been charged fees without any prior notification or clear explanation. When I checked my account statement, I discovered multiple deductions that I was never informed about.
The way these charges are applied—without notice or consent—feels deliberately designed to take advantage of customers. Many people don't check their statements regularly, and the bank seems to rely on this. This practice is unethical and damages customer trust completely.

The Worst experience phone Banker lady

bad service any process
and more waiting time
bad staff

I had an HDFC NRI account for many years and they gave me a card that would not work in petrol bunks when I am travelling. They refused to give me a debit card.

I moved to IC IC I bank and I am very happy.

I thought my reviews would be an anamoly. Looks like there are many dissatisfied customers like myself.

One of the worst banks. I regret opening an account here. I called customer service so many times and you can find some extremely rude service. They are very hesitant to even give us the call reference number. Anything you ask, they ll say we cant say that, may be that, may be this... dont know anything for sure. Useless customer service and bank.