It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had just bought a classic car and the seller was insured with Heacock already, I had called land spoken to Kaitlyn and he thin 10 mins she had my new policy all set up and I was fully insured ready... See more
Company replied
Amanda was amazing. She did a very good job helping me get all the required information needed to get the policy enforce on my classic cars. As a previous Haggerty insurance customer, I can only s... See more
Company replied
I've been dealing with Heacock Classic for more than 25 years. They understand classic performance cars, are very helpful and always available. I've shopped around. The price is fair and the advice... See more
Company replied
Company details
Written by the company
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Contact info
250 Century Parkway Suite 425, 08054, Mount Laurel, United States
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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He annswer all my questions?
February 26, 2026
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Jill the agent I worked with after I…
Jill the agent I worked with after I bypassed the automated system was great! Couldn't have had a better experience but their automated system is terrible! They really need to get a better system. I have used Heacock for 20 years and this was my worst experience until I finally got ahold of Jill.
March 3, 2026
Unprompted review
Reply from Heacock Classic
Thank you for sharing your experience with us. We’re glad to hear that once you reached Jill, she was able to provide such outstanding assistance.
We do apologize for the frustration you experienced with our automated system. We understand how disruptive that can be, especially when you’ve had many years of positive experiences with Heacock. Your feedback is important and helps us identify areas where improvements are needed, and we’ll be sure to share your comments with our team.
Thank you for your patience and for giving us the opportunity to assist you. Please don’t hesitate to reach out if we can help with anything else in the future.
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
I bought insurance on 2 926 the seller…
I bought insurance on 2 926 the seller backed out of the deal I requested cancellations 2 weeks later no no response already signed an e-document canceling the insurance and they're still have not refunded me my money I am really upset
February 14, 2026
Reply from Heacock Classic
Thank you for reaching out, Michael. We are sorry to hear that your deal fell through on the vehicle you were hoping to purchase. We also apologize for the inconvenience with canceling your policy. We have sent your message along to have this looked into. In the meantime, please don't hesitate to reach out to us.
Quick and very pleasnat
February 13, 2026
Reply from Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Steve was very easy to speak and work…
Steve was very easy to speak and work with. Great representative for Heacock and looking forward to new policy.
February 5, 2026
Reply from Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
My call was taken quickly
My call was taken quickly. The changes I needed were done correct with friendly customer service.
February 4, 2026
Reply from Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Keep up the good work!
January 20, 2026
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Very satisfied customer!
Very satisfied customer!
Was a nice smooth transaction with excellent customer service from Clay!
January 23, 2026
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Cade was very professional and nice to…
Cade was very professional and nice to work with
January 21, 2026
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Very professional and easy to work with
January 29, 2026
Reply from Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Weston guided me through the process…
Weston guided me through the process with a new policy at the end. He has a very engaging and pleasant attitude!
January 28, 2026
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Reply from Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
The agent was great and knew the answer…
The agent was great and knew the answer to all my questions
January 27, 2026
Reply from Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Ginger was awesome
Ginger was awesome. Took care of issuing an older policy made new. Her service and friendly follow-up and reminders were key. Thank you Ginger
January 23, 2026
Reply from Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Old truck insurance
Answer all my questions and help me with every bit of my policy Questions Absolutely Please With all the help I got.
January 21, 2026
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Quick and efficient transaction.
January 6, 2026
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Reply from Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
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