HeadBox Reviews 158

It was great as always :-)

Molly did an amazing job of securing my Event, always efficient , prompt replies and this particular event we secured in about 2 hours. Well done Molly fabulous service as always.

I entrusted my very important 60th birthday party to the team at headbox and boy did they deliver....the venue was perfect the staging and entertainment was first class and 300 people helped me celebrate my milestone day . A massive thank you to the team at Headbox...Best in class ...

Looks like the only people that enjoy their services are the customers, if you're a venue beware!
Don't sign up with them unless you have the money and man power to use the platform as much as possible, otherwise it's an absolute scam and they give no allowances should you be in any kind of financial distress.
I am being chased by their lawyers for over £1200 when I've not even gone live on the platform, they're preying on small businesses and reaping the rewards.
Shame on you guys! Hospitality is really struggling and businesses are going bust on a daily basis and you should be supporting not contributing to their demise.

ABSOLUTE RUBBISH… AVOID

You pay a HUGE amount for access to a dating app style feed where you “match” with potential guests.
You could spend every living hour on here matching with and contacting guests, won’t make a difference because barely anyone replies.
After hundreds of hours spent on this platform we have pulled in some events… but… no-one spends what they claim they will, often events require extra out of hours staffing or security.
In a nutshell, we’ve made a loss, due to the HUGE subscription fee.
To top it all their accounts team don’t know how to bill properly then aggressively chase you for their multiple billing errors from a year ago and aggressively threaten to cut your access (that you’ve paid for) if you don’t shell out to cover their mistakes.
Shocking customer service.

Found ideal venue for my requirements and additional requirments. Venue seem very compassionate, customer value and willing to go the extra mile for my small birthday event coming up.

I would not recommend. Automated searches that kept regurgitating the same venues regardless of the information I added. The price range for the venues was always out of budget. Venue scanner and Tagvenue are much better and have the personal touch that Headbox lacks.

Headbox approached us and insisted that our space would be very popular. After 6 months of diligent daily pitching (and 100hrs+ of work) we are nowhere near recouping our costs, let alone making a profit. It could not come at a worse time for our business and Headbox have been extremely unsupportive and unreasonable in their response. I would not recommend them at all.

It was good to have Headbox source various options rather than having to email them myself.

Was a smooth process.

As business, we paid £6k, many promises but nothing in return.
And if you show how bad the service is, they threaten to send their lawyers.

Big thanks to Sarah and Mimi for organising a wonderful famil on Friday! It was such a well organised event and we got a lot out of it. Thank you!

A big thank you to Mimi at Headbox for her recent venue search assistance. The brief I provided was specific and not easy to find in the Sydney CBD, however she nailed it! Not only does Mimi understand our requirements and clients, but she makes the whole venue search, visit and booking process stress free and enjoyable.
The event was held this week and it went off without a hitch.
Thanks again!

Having worked with her on a number of different events now, Mimi usually knows the vision I have and what to look out for in venues. Mimi is also very responsive and reliable! I really appreciate when she comes along to site inspections as she often asks the questions I forget to, or become useful for me later on!

Molly was great very efficient and effective

Great Communication, Really Helpful. Would certainly recommend!

HeadBox is a great service! It took a lot of the stress out of searching for a suitable, available, affordable venue - would definitely recommend!

Really easy booking process and was exactly what I wanted in a venue! Lots of suggestions as well which really helped. Thank you!

Very quick responses with a good selection of options

Sara has been amazing! My experience with Headbox is always positive yet Sara totally exceeded expectation on this occasion.
Polite and professional and went above and beyond to make sure every was in place and that I was kept well informed throughout the process. Also, Sara very reassuringly reminded me often that she was always on hand to help with any questions/queries that came up.
Arranging an event can be a long and complex task, but Sara made it so much easier for me and the team that I am working with.
Huge thank you to Sara and I look forward to working with Sara and the Headbox team on the next event!

The boathouse in Paddington is a pleasant to work with. As soon as I showed interest, they replied quickly, answered all my questions, and felt welcomed from the first minute.