Healf Reviews 12,762

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 8,587 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide range of health products, often highlighting unique items not easily found elsewhere. The delivery service is frequently described as speedy, reliable, and well-packaged, with many appreciating the quick arrival of their orders. Reviewers also commend the exceptional customer service, noting the helpfulness, quick responses, and personalized touches like notes or free gifts. However, some people mentioned issues with dispatch times, experiencing significant delays between ordering and receiving their items. A few customers also reported problems with lost parcels or incomplete orders, and some expressed dissatisfaction with the lack of response from customer service regarding these issues.

What people talk about most

Product

People report positive experiences with product quality, often highlighting a wide range of available items,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team's helpfulness,... See more

Quality

Consumers consistently express satisfaction with product quality, highlighting that items are well-sourced... See more

Order

Users describe positive interactions with order, highlighting the ease of finding and ordering items, and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love lmnt been taking it for a few years it has made a difference. I get a free gift every month some are useful some arent but its free so all good always get my subscription on time so no issues wit... See more

Company replied

Rated 5 out of 5 stars

Excellent, high quality health products on sale. Healf is on the pulse for scientific researched backed products. They are my first and last stop when ever I require products for me and my family. Fan... See more

Company replied

Rated 5 out of 5 stars

I’ve had a subscription with Healf for a good few months now and with the option to delay repeat subscriptions is very handy! I received a personal note with one order also which was lovely as not man... See more

Company replied

Rated 5 out of 5 stars

Great products at excellent prices. I love that you can trust this company to provide quality products at competitive prices and the subscription services are brilliant. Delivery is fast and everythin... See more

Company replied


Company details

  1. Health and Beauty Shop

About Healf

Written by the company

Healf is your wellbeing resource for modern living.

Shop the best global wellbeing brands and explore our expert insights across our Four PIllars—EAT, MOVE, MIND, SLEEP—to elevate your lifestyle and achieve holistic wellbeing.

Healf

Healf is for Every Body.

The Healf stamp of approval: Here at Healf every product goes through a rigorous Three Step Curation Process, so you know you are only getting the best.

Ready to discover the best products to enhance your personalised wellbeing? Let's begin.


Healf

Join Us!

The Four Pillars are our foundation. True wellbeing emerges from the balance of EAT, MOVE, MIND, SLEEP, and we provide you with the tools and rituals to achieve this.


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

I love this company

I love this company. Ive consistently had good experiences with them. Not only do they have a wide array of amazing products but their customer service is second to none. They go out of their way to ensure a smooth transaction and the communication from them is fantastic.

June 9, 2026
Unprompted review
Healf logo

Reply from Healf

Hello Kara,

Second to none, consistently, going out of their way, we are sitting here with the biggest smiles reading this. The fact that it has felt that way not just once but every single time you have shopped with us is honestly what we are most proud of. Anyone can get it right once, but getting it right every time is what we really care about.

Thank you for being so generous with your words and for sticking with us. It genuinely means the world to the whole team.

With Healf,

Rated 5 out of 5 stars

My favourite thing about Healf is the…

My favourite thing about Healf is the unique stock, making it possible to buy products, you wouldn't usually be able to buy in the UK, possible. Its also reassuring its coming from a trusted business.

I am currently on my 4th top up of one of their products and I am still yet to find something wrong with this business. the delivery is speedy and arrives nicely packaged. No complaints.

June 6, 2026
Healf logo

Reply from Healf

Hi Isabelle,

Thank you for such thoughtful feedback. It means a lot to hear that you've trusted us with multiple orders and that our carefully curated range continues to bring you products that are otherwise hard to find in the UK.

We're also so glad your orders have arrived quickly and in great condition each time. Your continued support and trust truly mean the world to our team. Thank you for being part of the Healf community.

With Healf,

Rated 5 out of 5 stars

Great products and prices

Great products and prices, and quick delivery too. Also, customer service is excellent.

June 6, 2026
Healf logo

Reply from Healf

Hi Jennifer,

Thank you for your lovely feedback! We're so happy to hear you enjoyed our products, pricing, speedy delivery, and support from our customer care team. Your kind words mean a lot to us, and we truly appreciate you choosing Healf.

With Healf,

Rated 5 out of 5 stars

Great experience with Healf UK

Great experience with Healf UK. The website is easy to use, delivery was fast, and the products were high quality. Excellent customer service and a smooth shopping experience overall. Highly recommend!

June 5, 2026
Healf logo

Reply from Healf

Hi Mirfad,

Thank you for your kind words! We're so glad you had a smooth experience from start to finish. Your support means a great deal to our team, and we look forward to welcoming you back to Healf soon. Thank you so much for all the support!

With Healf,

Rated 5 out of 5 stars

My go to for health products

Very helpful team, products never miss, deliveries prompt, subscriptions easy to manage

June 6, 2026
Healf logo

Reply from Healf

Hello Gemma,

Products never miss, we are taking that one and putting it on the wall. So glad the whole experience has felt consistently smooth across the board, from the team to the deliveries to managing your subscriptions. That is exactly what we work hard to get right and it is really lovely to know it all comes together that way for you.

With Healf,

Rated 5 out of 5 stars

Excellent company that truly values…

Excellent company that truly values it’s customers.

June 6, 2026
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Reply from Healf

Hello Rebekah,

That means so much to us and we really do mean it every single time. Valuing our customers is not just something we say, it is something we try to show in every interaction and every order. So glad that comes through for you.

Thank you so much!

With Healf,

Rated 5 out of 5 stars

Great service! Highly recommend

Great service!

June 6, 2026
Healf logo

Reply from Healf

Hello Anna,

So glad to hear it and really appreciate you taking a moment to let us know. We are always here whenever you need us.

With Healf,

Rated 5 out of 5 stars

Great selection and nice price-to-value

Great selection and nice price-to-value

June 6, 2026
Healf logo

Reply from Healf

Hello Alican,

Really glad the range and value are hitting the mark for you. Finding that sweet spot between quality and price is something we genuinely care about and it is nice to know it comes through. We hope to see you back soon.

Thank you so much!

With Healf,

Rated 5 out of 5 stars
Healf logo

Reply from Healf

Hello Kemi,

Genuine and reliable, two things we never want to compromise on. Knowing that is exactly how we come across to you means a great deal and we are so glad you feel that way every time. Thank you so much!

With Healf,

Rated 5 out of 5 stars

Good value

Good value, quality delivery and packaging.

June 6, 2026
Healf logo

Reply from Healf

Hello Guy,

Really glad it all came together well for you. Good value, quality delivery and careful packaging is exactly the standard we hold ourselves to and it is always nice to know it lands that way. We appreciate you sharing this with us.

Thank you so much!

With Healf,

Rated 5 out of 5 stars

Good product

Good product, reasonably priced and delivered on time.

May 28, 2026
Healf logo

Reply from Healf

Hello James,

Sometimes the best reviews are the ones that cut straight to the point and yours does exactly that. Good product, fair price, arrived when it should. Job done and we would not have it any other way. See you next time.

Thank you so much!

With Healf,

Rated 4 out of 5 stars

Delivery was fast

Delivery was fast. All the products were packed securely and presentable.

June 6, 2026
Healf logo

Reply from Healf

Hello Helena,

Presentable is such a nice word to use and it means a lot because that is genuinely something we care about. Your order should feel good to open, not just functional, so knowing it arrived securely and looking the part makes us really happy. Thank you so much!

With Healf,

Rated 5 out of 5 stars

Always great customer service

Always great customer service with any queries or issues and great variety of products.

June 6, 2026
Healf logo

Reply from Healf

Hello Eloise,

Always is a word that never gets old when we read it. Knowing that every time something has come up, whether a question or an issue, you have walked away feeling looked after is honestly what keeps us going. And we are glad the range keeps delivering for you too.

Have a lovely day!

With Healf,

Rated 5 out of 5 stars

Fantastic range of products

Fantastic range of products, great service and delivery!

May 29, 2026
Healf logo

Reply from Healf

Hi Anthony,

Thanks so much for your kind words! We're delighted to hear you're enjoying our range and that your experience with our service and delivery has been a great one.

If there's ever anything else we can help with, please don't hesitate to get in touch. We're always happy to help.

With Healf,

Rated 5 out of 5 stars

Very pleased with both straps

Very pleased with both straps, look and feel great. Much more hygienic and comforttable. Slight hiccup with Royal Mail leaving at the wrong property but eventually got the items.

June 6, 2026
Healf logo

Reply from Healf

Hi James,

Thanks so much for your feedback. We're really pleased to hear you're happy with the straps and that they're proving to be more comfortable and hygienic.

Sorry to hear there was a bit of a hiccup with Royal Mail delivering to the wrong property, but we're glad the items made their way to you in the end.

If there's anything else we can help with, please don't hesitate to get in touch.

With Healf,

Rated 5 out of 5 stars

Website easy to navigate

Website easy to navigate, Excellent communication and quick response!

May 30, 2026
Healf logo

Reply from Healf

Hi Shuaib,

Thank you for your kind words. We're delighted to hear that you found the website easy to navigate and that our team provided excellent communication and quick responses.

We really appreciate you taking the time to share your experience. If there's anything else we can help with, please don't hesitate to get in touch.

With Healf,

Rated 5 out of 5 stars

Excellent service

Excellent service

June 6, 2026
Healf logo

Reply from Healf

Hi Paco,

Thank you for your feedback. We're so pleased to hear you had an excellent experience with us.

We really appreciate your support. If there's anything else we can help with, please don't hesitate to get in touch.

With Healf,

Rated 5 out of 5 stars

Fast and prompt delivery

Fast and prompt delivery, good prices.

April 21, 2026
Healf logo

Reply from Healf

Hi Dmytro,

Thank you for taking the time to leave a review. We're delighted to hear that your order arrived quickly and that you found good value with us.

We really appreciate your support and hope you're enjoying your products. If there's ever anything else we can help with, please don't hesitate to get in touch.

With Healf,

Rated 5 out of 5 stars

Dovic and Pam were great

Everything said here about the customer service is true, they are wonderful. Had an issue with my oura 4 and Dovic exchanged me for an oura 5. Dovic kept me updated throughout the returns process and was so helpful. Top notch
I also had some queries regarding liposomal ghk cu and Pam went out of her way to provide me with a really personalised response, which I did not expect!

June 8, 2026
Unprompted review
Healf logo

Reply from Healf

Hi Az,

Thank you so much for taking the time to share this. We're delighted to hear that both Dovic and Pam were able to support you so well.

It's great to know that Dovic kept you informed throughout the exchange process and helped make everything as smooth as possible. We're also pleased that Pam's personalised response was helpful and gave you the information you needed.

We'll be sure to pass your kind words on to them both. Feedback like this means a lot to our team.

If there's ever anything else we can help with, please don't hesitate to get in touch.

With Healf,

Rated 5 out of 5 stars

Excellent company

Excellent company. Great customer service. Extensive range of products.

June 5, 2026
Healf logo

Reply from Healf

Hello Shirley,

Three things nailed in one sentence, we will take that. The range, the service and the company as a whole, knowing all three landed well for you genuinely means a lot. Thank you for taking a moment to say so.

With Healf,

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