HealGel Reviews 279

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been using heal gel on several scars left after an operation to put a metal rod and pins in my broken leg. Some scars were from the incisions, some from blisters caused by an allergic react... See more

Rated 5 out of 5 stars

I’m a long term advocate of the soothing benefits of Healgel. I recently had surgery to remove a ductal carcinoma and used Healgel intensive on the scar . It certainly seems to speed up the healing p... See more

Rated 5 out of 5 stars

I've used HealGel in the past to heal a huge wound and reduce scarring after an operation, and it seemed to work very well. So when I fell off my bike recently and mashed up my forehead I got anoth... See more

Rated 5 out of 5 stars

I recently had to stop using my normal skincare products, which I loved, because I suddenly developed excema all over my face, neck and eyes - horrible! After only using the prescribed cetreban and s... See more

Company details

  1. Wellness Center

Information provided by various external sources

The HealGel range was carefully curated by a team of leading British plastic and cosmetic surgeons with the help of an award-winning cosmetologist. Their aim was to forumlate genuinely effective skincare products which deliver deliver remarkable results to help target every day skin concerns


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Non existent customer service

I placed a recent order for face cream and eye gel (confirmed by email back from the company). Only one product arrived. I have called and left messages, left messages via the website and also emailed asking for the remainder of the order and have not had any reply in two months.

Loyal customer lost.

Stay away as awful/non existent customer service.

July 28, 2020
Unprompted review
Rated 1 out of 5 stars

False account made in my name

so i received an email stating that I'd made an account with them (which i didn't)
I emailed customer service to let them know their site seemed unsecure when i tried to browse to let them know
Never got a reply... be careful with them

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

I love Healgel products

I love Healgel products. I've used them for many years. Unfortunately I'm unable to replenish eye gel, at the moment. I guess it's a problem from Covid19.

May 4, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely products

Lovely products, bit pricey at £10 for 2 very small samples. Will still be proceeding to purchase as skin calmed and much improved.

March 15, 2020
Unprompted review
Rated 5 out of 5 stars

Healgel Intensive is a go-to for all…

Healgel Intensive is a go-to for all post surgery scar healing as well as soothing for my daughter's sensitive skin flare ups. Have just started using the Healgel Eye cream and so far very happy with results.

January 20, 2020
Unprompted review
Rated 5 out of 5 stars

Ordered sample to try

Ordered sample to try. Heal gel Intensive has worked miracles on dry skin underneath the eye area..nothing else worked!!
Will surely be purchasing the 30ml jar

January 5, 2020
Unprompted review
Rated 5 out of 5 stars

I love the Healgel

Great service, received really quickly. I love the healgel. I was advised to get it for my post op scar and it's lovely and soothing. Really helping the scar to heal. Would definitely recommend.

December 1, 2019
Unprompted review
Rated 4 out of 5 stars

I really love the product but ........

I really love the product, and would buy it more frequently but unfortunately I have to limit myself as the HealGel packaging still includes polystyrene which is so unnecessary today. Come on HealGel management, change your ways and use shredded recycled cardboard instead. Once you start doing that I'll order more often from you and will be able to give you 5 stars instead of 4!

November 4, 2019
Unprompted review
Rated 5 out of 5 stars

Wow!

I tried an experiment, putting the cream on just one side of my face.

The difference was noticeable immediately. This really is a lovely product.

Thanks so much!

October 13, 2019
Unprompted review
Rated 5 out of 5 stars

Quick service

Quick service, excellent effective product [ I use it in the morning and clinque all about eyes at night] Lasts ages.

October 11, 2019
Unprompted review
Rated 4 out of 5 stars

Cooling gel on recent scars

Cooling gel on recent scars. Too soon to tell healing nature of gel but soothes and moisturises. Hoping for good medium to long term results.

September 24, 2019
Unprompted review
Rated 5 out of 5 stars

Great stuff

My daughter uses this on her hands which suffer badly from eczema and she says it give good relief and helps to heal quickly.

August 26, 2019
Unprompted review
Rated 5 out of 5 stars

Miracle skincare

I first used Healgel following surgery and it vastly improved the scar and here I am again using it on the scar resulting from a hip operation. It is doing a great job and I don’t know of anything that works so well. It is also very useful for a myriad of other skin condition from pimples to sunburn. Amazing stuff.

August 23, 2019
Unprompted review
Rated 5 out of 5 stars

Rosacea

So I have combination skin, rosacea, and the occasional break out. I have had the same skin care routine for months and while it worked well enough to keep my redness mild (at least mild enough to cover with makeup) it hasn’t done much for the dry/flaky patches that come with the rosacea, which the makeup only exacerbates. I have used Healgel for 3 days so far. And my skin is different. Completely. I have no holy grail products in my cabinet and have been let down time after time. But this is the one!! All of my dryness that I have been struggling with for months (despite using a very fatty oil at night as my moisturizer) is suddenly gone. My skin feeeeeels different. It’s actually got my mind blown. I don’t look reptilian after only a few days! It’s a miracle! I’m sold.

August 21, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look