Consult Health UK Reviews 

175
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Dont trust them ordered saying next day delivery and nothing then email them its a fake email WhatsApp dont answer you messages asked for tracking number never got it 65 pound for 30 tablets and they... See more

Rated 5 out of 5 stars

I cannot speak highly enough of the service this company provides. Their communication is excellent and delivery times are exceptional. Great customer service. All round fantastic company who provide... See more

Rated 5 out of 5 stars

Used twice now for zopiclone. Straight forward east to navigate website. Early to pay by card. Delivered within 2 days by tracked 24hr guaranteed Royal Mail. Was dubious but honestly cannot fault, wil... See more

Rated 5 out of 5 stars

Absolutely can’t fault these guys. Delivered what I asked for every time on time, questions met and answered well into the evening and personally for me one of the best firms I’ve dealt with for suppo... See more

Company details

  1. Online Pharmacy
  2. Consultant
  3. Health Consultant
  4. Mental Health Service
  5. Pharmacy

Written by the company

Consult Health offers specialized consultation for sleeping pills & anxiety management. Trust in safe, UK-to-UK next-day delivery for your wellness needs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

175 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(175)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great all round service

My orders are always sent out very quickly. And the products themselves are always really reliable. The team are also really easy to contact and keep you updated throughout the whole process. Will definitely continue to use.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Medication

A great company, easy communication, very knowledgeable and helpful and a very fast delivery time, couldn’t be any better, I fully recommend.

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Well

Well, I will be very honest here, I was so worried about if they were the genuine product! As I have had plenty of them prescribed by my gp before so I took a risk at these, they are safe from fentinal as I had them tested, I took one to help me sleep and well it worked! I highly reccomend to anyone who is looking for the real deal! Thank you 😊

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

A rare experience

In the days when it's well-nigh impossible to see a doctor quickly, this was a life saver. A very efficient and prompt service.
I had a question to ask and there was a real human being at the other end, politely helping me (by message) on the same day. Unheard of.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars service

Very professional and fast service. I will continue to order from them. I hope they widen the spectrum of products.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect!

Royal Mail next day delivery, amazing products and the best customer service I have ever received. They respond to enquiries extremely quickly, only company that I would trust to provide this product and service!

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fab service

Fab service, discreet and great customer service. These are the only thing that work for me, major insomnia. Great sleep and feel fab the next day. Glad I found the company.

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

Firstly I ordered 30 * 2mg Pills but…

Firstly I ordered 30 * 2mg Pills but was surprised to receive 2.5mg Pills but even more disturbed to find that the effect was completely non existenent and nothing better than placebo.

I have taken 4 * 2.5mg pills over the last 9 hours and have felt absolutely nothing at all. I'm not sure if this is problem with your suppliers or you own quality controls but I am deeply disappointed given the urgent requirement for this mediation.

I would very much like to receive a full refund for this outrageous customer service and will not be using this company again.

Kind regards
A very very dissatisfied customer
Jonathan

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking company used to be…

Absolutely shocking company used to be under consulthealth so i had placed an order and they had got my address wrong, so Royal Mail advised they were returning back when I contacted them to tell them this they told me to contact Royal Mail when I did royal mail told me the parcel had already been returned to sender so i contacted consulthealth as they were trading under this name and they told me not unless they received item back and when i asked consulthealth could i have another order i was told i would have to wait until they received the order back. I contacted consulthealth a couple of days later to ask again could I please be sent another order and i was told no it was royal mails fault but it certainly wasn’t as the company put wrong address in so i asked for a refund and was told sorry the company had closed down, but as you can see they are now trading under consult-health

To finalise things I asked for another order again and they said we can send another 90 tablets and when I went on the tracking it said it was signed for by me but it wasn’t so I contacted consult-health again as the new website name but is definitely run by the same person the company and they called me a liar and said you signed for it, i couldn’t have signed for it as I was out for a coffee .

Please don’t go near this company I have lost £300 and they will not refund me there is other good company’s out there that I order from with amazing products but this company is terrible and as you will see from another review they have accused someone else of lying .

Really do avoid this company or you are at risk of losing your money and being called a liar .

I hope this helps other people to avoid the same treatment!!!!!!

Be warned the same company has also different websites such as health-sleeps .com and consult for health.com

I know it’s the same company because the company address is the same.

Please please please be careful .

02/02/24

I have tried to contact you but you have blocked my number on what’s app and now the number is coming up unrecognised.

So I can’t see how your able to help me!

03/02/24 I have emailed them to ask for my order which i spent £145 on to be resent or my money refunded still no response.

07/02/24 This still hasn’t been sorted so I can tell that I won’t be getting my money back what a dodgy company!

January 31, 2024
Unprompted review
Consult Health UK logo

Reply from Consult Health UK

Dear valued customer,

First and foremost, I want to express our sincerest apologies for the frustration and inconvenience you've experienced with your orders. It's clear that your dealings with our company have not met your expectations, nor have they reflected the high standard of service we strive to provide.

We are deeply concerned about the issues you've described, including the miscommunication regarding your shipping address and the subsequent challenges in resolving your case. Please know that we take your feedback seriously, and we are committed to investigating these matters thoroughly to understand where our processes may have failed.

Regarding the shipments, it was never our intention to cause such distress. We understand the importance of trust and reliability, especially in online transactions, and it's evident we have fallen short in this instance. For the inconvenience caused, we are prepared to rectify the situation to the best of our ability.

Rated 5 out of 5 stars

I'm so pleased

I'm so pleased, they were out of stock and so I bought a similar product and it arrived 2 days later! I will definitely shop with them again.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Used twice

Used twice now for zopiclone. Straight forward east to navigate website. Early to pay by card. Delivered within 2 days by tracked 24hr guaranteed Royal Mail. Was dubious but honestly cannot fault, will defo use again.

January 12, 2024
Unprompted review
Rated 1 out of 5 stars

Throughly awful company

Throughly awful company.
I ordered over the Christmas break (bank holidays) so I enquired what the lead time would be and I was promised if I ordered on the 30th they would be delivered on the Tuesday (2nd) - they weren’t. I then messaged again to be told the next day, when they did eventually arrive the tablets had absolutely no effect on me, and I’ve used them before so know how they should effect me. I contacted them to explain, I didn’t blame the company for faulty goods and suggested it could have been a bad batch from their supplier at which point I was accused of lying and denied a refund or replacement until I spent another £100 with them when they would offer 20 free pills. It was then suggested I was lying which is terrible customer service and I would advise everyone to avoid this company like the plague.

January 5, 2024
Unprompted review

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