Fantastic prices, order despatched the day after I ordered it and arrived 2 days later. I was informed at each stage how my order was progressing. Would definitely recommend and will be using again.
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SCAMMERS!! I wish I read these reviews before ordering. Placed an order over 10 days ago. Received an order confirmation with so called tracking information but its stuck at 'processing order'.... See more
Company replied
Terrible company. Only reason I have given 1 star is because there was no option for zero, or negative stars! Order eventually turned up 5 weeks after placing and only because I told them I wished to... See more
Company replied
From the minute I ordered on the excellent well priced web site, till I received the goods was perfect. Well informed at every stage and arrived when expected. Will use again.
Company replied
Company details
Written by the company
healthandthings.com is a UK-based online retailer specialising in vitamins, supplements, and everyday wellbeing products. We focus on supplying genuine, high-quality products sourced from reputable suppliers, with fast UK dispatch and responsive customer support. Customer satisfaction is central to how we operate, and we value all feedback as it helps us continue to improve our service. If you have any questions or concerns about an order, our team is always happy to help.
Contact info
United Kingdom
- support@healthandthings.com
- healthandthings.com
3.2
Average
32 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Scam. I did not receive products and did not get reply to my email
October 22, 2025
Unprompted review
Reply from Health & Things
We’re genuinely sorry to hear about your experience and for any frustration it caused.
We’d like to be transparent that the business is now under new ownership, and we are actively working to improve all areas of customer service, communication, and fulfilment.
This is not the level of service we aim to provide, and feedback like yours helps us identify where we need to do better. We are fully committed to restoring trust and delivering a much better experience going forward.
SCAMMERS!!
SCAMMERS!!
I wish I read these reviews before ordering. Placed an order over 10 days ago. Received an order confirmation with so called tracking information but its stuck at 'processing order'. I never received anything.
Sent 3 contact forms and 1 email - No reply. called but you can just leave a voicemail. No call back of course.
Please avoid!! Do not spend your money as you will never receive anything!!
October 30, 2025
Unprompted review
Reply from Health & Things
We’re genuinely sorry to hear about your experience and for any frustration it caused.
We’d like to be transparent that the business is now under new ownership, and we are actively working to improve all areas of customer service, communication, and fulfilment.
This is not the level of service we aim to provide, and feedback like yours helps us identify where we need to do better. We are fully committed to restoring trust and delivering a much better experience going forward.
Reply from Health & Things
We’re genuinely sorry to hear about your experience and for any frustration it caused.
We’d like to be transparent that the business is now under new ownership, and we are actively working to improve all areas of customer service, communication, and fulfilment.
This is not the level of service we aim to provide, and feedback like yours helps us identify where we need to do better. We are fully committed to restoring trust and delivering a much better experience going forward.
I didn't receive my item and had no…
I didn't receive my item and had no communication from them.
Avoid.
October 10, 2025
Unprompted review
Reply from Health & Things
We’re genuinely sorry to hear about your experience and for any frustration it caused.
We’d like to be transparent that the business is now under new ownership, and we are actively working to improve all areas of customer service, communication, and fulfilment.
This is not the level of service we aim to provide, and feedback like yours helps us identify where we need to do better. We are fully committed to restoring trust and delivering a much better experience going forward.
AVOID
I wish I checked these reviews before placing an order. More than three weeks now, no order update or delivery . I have send several emails but no reply. Horrible experience.
October 2, 2025
Unprompted review
Reply from Health & Things
We’re genuinely sorry to hear about your experience and for any frustration it caused.
We’d like to be transparent that the business is now under new ownership, and we are actively working to improve all areas of customer service, communication, and fulfilment.
This is not the level of service we aim to provide, and feedback like yours helps us identify where we need to do better. We are fully committed to restoring trust and delivering a much better experience going forward.
Scam website AVOID
Scam website - ordered on 09 October- still no email to show any dispatch, 3 emails still not replied to and no phone message returned - just goes to voicemail. Am initiating charge back via my credit card.
October 9, 2025
Unprompted review
Reply from Health & Things
We’re genuinely sorry to hear about your experience and for any frustration it caused.
We’d like to be transparent that the business is now under new ownership, and we are actively working to improve all areas of customer service, communication, and fulfilment.
This is not the level of service we aim to provide, and feedback like yours helps us identify where we need to do better. We are fully committed to restoring trust and delivering a much better experience going forward.
This company is not to be trusted
This company is not to be trusted, I placed an order 8 October and they have not responded or delivered my products. I have just messaged Joseph Bohadana directly in LinkedIn but I'm not hopeful of a response. He's into internet setups so this just looks like it's a scam. Anyone can set up a website....
October 21, 2025
Unprompted review
Reply from Health & Things
We’re genuinely sorry to hear about your experience and for any frustration it caused.
We’d like to be transparent that the business is now under new ownership, and we are actively working to improve all areas of customer service, communication, and fulfilment.
This is not the level of service we aim to provide, and feedback like yours helps us identify where we need to do better. We are fully committed to restoring trust and delivering a much better experience going forward.
AVOID
AVOID! I have placed an order with this company 3 weeks ago and have never received what I paid for. They are not responding to my emails and have not provided any update on my order for the last 3 weeks. They took my money and never delivered what I paid for.
October 6, 2025
Unprompted review
Reply from Health & Things
We’re genuinely sorry to hear about your experience and for any frustration it caused.
We’d like to be transparent that the business is now under new ownership, and we are actively working to improve all areas of customer service, communication, and fulfilment.
This is not the level of service we aim to provide, and feedback like yours helps us identify where we need to do better. We are fully committed to restoring trust and delivering a much better experience going forward.
DON'T USE THIS COMPANY! BETTER NOW - SEE UPDATED REVIEW!
I ordered some Probiotics from the company's website on 22nd August 25, with a promised FedEx Next Day delivery.
Unfortunately, the product failed to arrive. After waiting a few days, I attempted to contact the company via the information given on the Contacts section of their website. I tried phoning (no answer, voicemail left), emailing ( no response despite several emails sent) and sending a recorded delivery letter (again, no response).
So I am left with no product, money lost - apoor experience. I will not be using this company again!
UPDATE: 16 Feb 2026.
The new ownership's management has apologized for my treatment and reimbursed me for the loss incurred. I would therefore be prepared to consider using this company again in future.
August 22, 2025
Unprompted review
Reply from Health & Things
We’re genuinely sorry to hear about your experience and for any frustration it caused.
We’d like to be transparent that the business is now under new ownership, and we are actively working to improve all areas of customer service, communication, and fulfilment.
This is not the level of service we aim to provide, and feedback like yours helps us identify where we need to do better. We are fully committed to restoring trust and delivering a much better experience going forward.
BUYER BEWARE!!!!!!
Made the mistake of making a purchase without checking on Trustpilot! Never received what I purchased. Emailed their support three times. No response at all. Telephoned their phone "help line". Only an answerphone. Left a message. No response.nor to a message through their webform.
I came to the conclusion that this is a scam company. Then did a bit of digging. Until very recerntly this was was "Approved Vitamins".
Bought out by previous manager Joseph Bohadana and relaunched as Healthand things at the begining of the year. Clearly the new ownership is floundering badly. In fact I've just noticed that the website seemes to be changing. Can't find the webform contact page or even the shipping policy now. Buyer beware. You will not hear a peep from this company and trhey will steal your money. If there is a really very very good explanation/excuse for this appalling service I might moderate my comments slightly.
October 4, 2025
Unprompted review
Reply from Health & Things
We’re genuinely sorry to hear about your experience and for any frustration it caused.
We’d like to be transparent that the business is now under new ownership, and we are actively working to improve all areas of customer service, communication, and fulfilment.
This is not the level of service we aim to provide, and feedback like yours helps us identify where we need to do better. We are fully committed to restoring trust and delivering a much better experience going forward.
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