HealthCabin Reviews 

1,660
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've made five purchases so far and HealthCabin has been great. Each order filled exactly as expected, really well packaged, and easily tracked through the mail, although shipping can take a long tim... See more

Rated 5 out of 5 stars

I have been using heathcabin.net for over a year now. Last purchase was Geekvape Aegis Legend 3 / Extra Geekvape Z Fli Tank Atomizer / Geekvape Z Series Coil sets. Product exactly as described. They... See more

Rated 5 out of 5 stars

I have made many orders with HealthCabin and so far I have never experienced any issues. The quality is always on point and the prices are hard to beat. Postage obviously takes longer as the shipping... See more

Rated 5 out of 5 stars

Great high-quality product selection, affordable pricing. Excellent and speedy shipping service. However, the high shipping costs remain a mystery. The site is difficult to reach from some countries,... See more

Company details

  1. Electronic Cigarette Store

Written by the company

HealthCabin is a legendary vape distributor since 2008. We are offering 100% authentic vaping devices at competitive price for wholesale and retail. You will be happy with our all-round service, give us a try!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,660)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company is absolutely the BEST…

This company is absolutely the BEST EVER Vape company on pricing, and customer service communication!! They are totally honest hard working people. I had a package of vape coils get lost when it came into the US. We waited a couple of months to see if it would still come it didn't. HealthCabin sent me a new order at their expense. HealthCabin shipping is way better than US shipping, period, end of story. Everyone needs to get their vape products here. Thank You HealthCabin.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Stellar customer service

Stellar customer service. Always gets back to your email within 12-24 hours and makes a sincere effort to resolve your issue.

July 22, 2025
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,

Thank you so much for taking the time to share your feedback—it truly means a lot to us! We’re delighted to hear that you’ve had such a positive experience with our customer service team.

Providing timely and sincere support is a cornerstone of our commitment to you, and we’re thrilled to know our efforts have made a difference. Your kind words motivate us to keep striving for excellence.

Please don’t hesitate to reach out anytime—we’re always here to help. Looking forward to serving you again soon!

Warm regards,

Rated 5 out of 5 stars

The products arrived in a great condition

The products arrived in a great condition, dealing with customer service was up to excellent standards, they responded to my emails quickly. Moreover, I received the items faster than expected.
Thank you health cabin for looking after us

July 15, 2025
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,

Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that your products arrived in great condition and that our customer service team met your expectations. Providing prompt and helpful support is a top priority for us, and it’s wonderful to know we succeeded.

We’re also delighted that your order arrived ahead of schedule—it’s always our goal to ensure fast and reliable delivery. Your kind words mean a lot to our team and motivate us to keep delivering excellent service.

If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again soon!

Warm regards,

Rated 5 out of 5 stars

I have placed several orders and all…

I have placed several orders and all have been smooth transactions. Their customer support is very responsive and helpful. I will continue to order my products with HealthCabin.

July 17, 2025
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your positive experience with HealthCabin.

It’s fantastic to hear that your orders have all gone smoothly and that our customer support team has been responsive and helpful—this is exactly the level of service we strive to provide. Loyal customers like you inspire us to keep improving.

We’re honored by your trust and look forward to continuing to serve you with the same reliability and care. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out.

Wishing you all the best, and see you soon for your next order!

Warm regards,

Rated 5 out of 5 stars

Great company to deal with.

I live in Oz and unfortunately our Border Force liked my parcel apparently more than me. I contacted Health Cabin and explained. They went above and beyond and shipped same order again which arrived with no issues.
Great company to deal with.

June 10, 2025
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,

Thank you so much for sharing your experience with us—we truly appreciate your feedback!

We’re sorry to hear about the initial hiccup with your parcel, but we’re thrilled that our team could step in to make things right. It’s always our goal to go above and beyond for our customers, and we’re so glad your replacement order arrived without any issues.

Your kind words mean the world to us and motivate our team to keep delivering excellent service. We’re honored by your trust and look forward to serving you again in the future!

If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out.

Warm regards,

Rated 5 out of 5 stars

After a situation with shipping…

After a situation with shipping complications my package was destroyed. Healthcabin.net was able to fix the issue and refund me for the lost items. I am super happy with how they handle any and all problems. Thank you 😊

July 8, 2025
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,

Thank you for taking the time to share your experience with us. We sincerely appreciate your kind words!

We're truly sorry to hear about the shipping complications that led to your package being destroyed, but we're so glad we could resolve the issue to your satisfaction. At HealthCabin, we always strive to make things right for our customers, and your positive feedback means the world to our team.

It's customers like you who motivate us to keep improving our service. We truly value your trust and look forward to serving you again in the future. If there's ever anything we can do to make your shopping experience even better, please don't hesitate to let us know.

Thanks again for your support and understanding!

Warm regards,

Rated 5 out of 5 stars

I am very satisfied with this business.

I am very satisfied with this business. I have ordered from them multiple times, and my package always arrived without any issues. The devices are original. I ordered to Europe, and the delivery time was also satisfactory. They always responded quickly to my questions, so they are very helpful as well. I can recommend buying from here. Thank you very much, and I wish you continued smooth operations.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great selection 👌

I am very happy with both the product and support from Health Cabin. The packaged was packed well and arrived within the prescribed time frame. They have always been amazing to deal with.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

My first order got stuck in Chicago and…

My first order got stuck in Chicago and never made it to me. I emailed them and they re-sent my order promptly and it did arrive! They were very very prompt in replying to all of my emails! Great prices and great customer service!!

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Best site out there

Best site out there. Health cabin are easily best site around, great choice and brilliant prices, even better if you use their reward point system. Absolute number 1 choice for vape gear, top, top site. Hugely recommended.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Best Vaping Store ! 100% Recommend! :)

Love this store!

They offer a huge selection of vaping gear, DIY materials, and e-liquids for all types of vapers.

They have some of the most competitive prices I've seen on the market, with great discounts and a fantastic reward program as well.

And their customer support is first-class - Super friendly & helpful.

Delivery can take some time, but it's very decent in my experience - Usually about 2-3 weeks from the moment of placing an order.

Definitely worth checking them out before your next purchase. :)

100% Recommended!
10/10!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

My first order ...

My first order in this company, since I am from Ukraine, I expected a lot of problems ... but the guys from support kept in touch and answered every "sneeze" of mine. Everything went smoothly)).
I can safely recommend - "for cooperation"!
Thank you very much! and sorry for the GooglЯ translation((....

March 19, 2025
Rated 5 out of 5 stars

Very happy with this company

Very happy with this company. Took a while to come from China!(10 days) but the tracking was great. Customer services answered promptly and put my fears to rest. Ordered a product which was no longer available in the Uk and that I dearly needed to replace. Awesome prices. Now wishing that I would of bought more. Well done Health Cabin.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

I have bought stuff from healthcabin…

I have bought stuff from healthcabin multiple times and always had a very good experience. The customer support person goes above and beyond their way to customize things if asked and I'd rate them 11 out of 10 if I could.

March 24, 2025
Unprompted review

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