HealthCabin Reviews 

1,660
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've made five purchases so far and HealthCabin has been great. Each order filled exactly as expected, really well packaged, and easily tracked through the mail, although shipping can take a long tim... See more

Rated 5 out of 5 stars

I have been using heathcabin.net for over a year now. Last purchase was Geekvape Aegis Legend 3 / Extra Geekvape Z Fli Tank Atomizer / Geekvape Z Series Coil sets. Product exactly as described. They... See more

Rated 5 out of 5 stars

I have made many orders with HealthCabin and so far I have never experienced any issues. The quality is always on point and the prices are hard to beat. Postage obviously takes longer as the shipping... See more

Rated 5 out of 5 stars

Great high-quality product selection, affordable pricing. Excellent and speedy shipping service. However, the high shipping costs remain a mystery. The site is difficult to reach from some countries,... See more

Company details

  1. Electronic Cigarette Store

Written by the company

HealthCabin is a legendary vape distributor since 2008. We are offering 100% authentic vaping devices at competitive price for wholesale and retail. You will be happy with our all-round service, give us a try!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,660)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best store for shopping

The best store for shoppingI have been shopping here for half a year!!! Excellent product, very good quality, customer service works great, they are always with you and will help you solve absolutely all your questions! I recommend this store, because I am very happy that I shop here, their service is simply excellent, and the product corresponds to the quality and descriptions!!!🤗🤗🤗

September 20, 2024
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your pisitive comment. Your encouragement will keep us moving forward.
We sincerely hope that we'll have more chances to serve you.
Best Regards

Rated 5 out of 5 stars

The customer service is amazing first…

The customer service is amazing first of all. They really quick to respond and always respond to any questions. Their products are of high quality and have never let me down. Shipping is good from anywhere in the world. I’ve never had any problems getting what I want.

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They show a shipping option to the US in 3 to 10 days and charge over $60 for this shipping. Then when you reach out to inquire they say your order is on track to be there in 30 to 60 days. Only offer to credit your account for future orders not refund the overcharge. When they notice that thier logistics department doesn't offer the shipping the site states they do. Stay away from this company.

October 10, 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Hi Bobby,
Thank you for bringing your concerns to our attention. We genuinely apologize for the experience you've had with our shipping services. Your satisfaction is very important to us, and we take all feedback seriously.

We understand the frustration of expecting a fast delivery and then experiencing delays. Our intention is always to provide accurate information about shipping times, and we are currently reviewing our logistics processes to ensure that what is advertised aligns with what we can deliver.

Regarding your request for a refund, we understand this is an important issue, refunding to the card is also an option, we can do that for you.

We appreciate your feedback, as it helps us improve our services. Thank you for your patience and understanding.

Rated 3 out of 5 stars

Delay too much

The product arrived as it should be
Only the issue delivery date, it will take between 35 to 40 days to reach Kuwait which is too long as you pay shipping charges

I hope the will update the delivery day in future

October 16, 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Eng. Abdulaziz Ali,
I'm so sorry to see that you left negative feedback relating to your recent purchase experience from our store.
We sent you the package on Sep14th,The delivery time of logistics display is on Oct 22th,And it normally takes about 25-45 business days. This is indeed within the timeframe we expected. Hope you can understand.
Please contact us at any time so we can find out why you were unhappy and resolve your problem. And we will offer you a satisfied solution about that. Please feel free to contact us. We hope then you can give us a positive feedback for us.
Thanks you in advance.
Best Wishes

Rated 5 out of 5 stars

Excellent!

August 31, 2024
Unprompted review
HealthCabin logo

Reply from HealthCabin

Dear Valued Customer,
Thank you for your pisitive comment. Your encouragement will keep us moving forward.
We sincerely hope that we'll have more chances to serve you.
Best Regards

Rated 3 out of 5 stars

Prices are very reasonable

Prices are really reasonable they ship the orders fairly quick tracking is not accurate that is important to me because I have a gate that needs to be opened for deliveries. Not sure why it takes so long for items to be shipped to the US

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! The selection of products is huge and the prices are just unmatchable! Shipping is reliable and no problems to report. Have ordered from her many times and have never been let down.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

4+ years customer of Health Cabin

I have been using Health Cabin for years and they are the cheapest out of all the China Vape Sites…cheaper then 3F, Shareavape, Sourcemore, the list could go on…Health Cabin has fast shipping as well as a great reward points program for there customers…also support is prompt to respond to emails

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

HealthCabin review

Since i live in Central Europe, the delivery of the products is very fast, around 14-20 days from the day you order, and you can track your product. They have a huge range of Brands/Products, and the prices are reasonable. I also like that very often they have discounts which decrease the price significantly. I highly recommend the website.

August 12, 2024
Rated 5 out of 5 stars

Reviews of Health Cabin

The prices and the quality of the products are excellent. The shipping time is also good. I recommend this company if you want some good vaping equipment. Thank you.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome place

Awesome place, killer prices, and great customer service! I recommend them highly! I've been buying from them for about 5 months now, and look forward to future purchases through them

June 6, 2024
Unprompted review

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