I sent an email late Saturday night asking about my order. Customer Service responded to my email and it was in my inbox first thing Sunday morning before Church. Subsequently I asked a question. T... See more
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See what reviewers are saying
Had never seen or heard of your company/site. I changed search engines and you popped up! So grateful to find you with awesome prices and variety of products/brands! Look forward to receiving my order... See more
Two dishonest ads on their website: One says "Free Delivery"; another says sale $12.21 (for a supplement) but charged $22.20. On checkout both turn out to be false. Never heard back after calling and... See more
I had been searching for Vitamin Code Grow Bone System for a few weeks because the company I was originally ordering from had been out of stock for a while. I deal with osteoporosis from weight loss... See more
Company details
Written by the company
At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.
Contact info
30 N Gould St., 82801, Sheridan, United States
- (813) 668-1979
- info@healthcentralusa.com
- healthcentralusa.com
3.9
Great
717 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All payment methods failed paying with…
All payment methods failed paying with iPhone. They say they take PayPal but they don’t. All this is in an effort to get you to enter your credit card number. Too many red flags.
May 1, 2024
Unprompted review
Hard to find item readily available at HealthCentral
HealthCentralUSA had an item which is hard to find in any other store given the seasonal nature of the item, and selection at the online store was tremendous. We were able to get three of those hard-to-find items.
April 30, 2024
Unprompted review
Great in that you had my product
Great in that you had my product. Could be better if you accepted PayPal
April 29, 2024
Unprompted review
Excellent Customer Service
I sent an email late Saturday night asking about my order. Customer Service responded to my email and it was in my inbox first thing Sunday morning before Church. Subsequently I asked a question. They answered back within minutes, less than 10 minutes. CS agents are very helpful and willing to assist. Highly recommend this company.
April 28, 2024
Unprompted review
the transactin was fast and easy
the transaction was fast and easy. their price was also very good
April 27, 2024
Unprompted review
I ordered from this company in the past…
I ordered from this company in the past and was satisfied. This is the only company that have not ran out of the Solgar Advanced 40+ ACIDOPHILUS probiotics.
Thank you.
June 14, 2023
Unprompted review
I ordered vitamins on March 23
I ordered vitamins on March 23. Over 4 weeks later, April 27, no delivery yet. I tried to e mail. No luck. I called CC company and filed for a refund. Shady Outfit !
March 23, 2024
Unprompted review
Reply from HealthCentralUSA.com
Hello! We are sorry to hear about your experience. We researched your issue. If you check your order confirmation email, it looks like you chose a local delivery carrier for your delivery, but you submitted a delivery address in another state. This created an issue in the system as that carrier won't deliver to other states. Don't worry! We previously tracked down your order and canceled/refunded it. If you decide to place a new order and select an approved shipping carrier, we would be happy to expedite your order. Please update your review here or visit our Contact Us page if you have any questions. We are happy to assist!
If you sent us an email and we didn't respond please confirm you are sending to the correct email address below. We respond to emails within 1 business day. You can also find our official contact information on our "Contact Us" page.
info@HealthCentralUSA.com
Please see your carrier delivery choice below. You chose Local Delivery promotion yet you live in another state. This created an issue in the system. So, we had to cancel/refund your order. You may place a new order using the proper carrier delivery information, and we will provide rapid dispatch for you for free. Thank you!
Shipping
Local Post Delivery (14-28 Days) (0.0 lb: Items 0.0 lb, Package 0.0 lb)
Refunded
Reason: ”Order canceled”
Net payment
$0.00
Here is some additional information that customers find helpful.
* Our focus is sourcing the hardest-to-find products. Often, these products are experiencing a sudden surge in demand due to the product being discontinued or out of stock at most places, or it is experiencing a sudden surge in demand due to it going viral on social media, etc. Due to these sudden surges in demand and very limited supply, we will frequently experience stockouts shortly after receiving stock. If we experience a stockout, we will give you the option to save your spot in line for that product or just cancel your order so you can check back for product availability at your convenience. If you think the product you want to order is experiencing extra high demand, feel free to reach out and confirm that stock is on hand when you place your order. If you have any questions about your order, please get in touch with us ASAP so we can help you!
* Local TB Tampa Bay & Dallas delivery coming soon! We are building out the online infrastructure now.
* Shipping Rates - We focus on bullk shipping. Voted the best bulk, wholesale and B2B shipping rates in the industry. Can ship up to 999lbs per order.
* We process approximately 23,500 orders a month. While we strive for 100% satisfaction and are always looking for ways to improve, we are proud of our 98.2% satisfaction rate. We value your feedback!
* Because we specialize in high-demand / low-availability products, we often run out of stock shortly after we receive them. For this reason, we cannot sell in bulk, high volume discounts, offer resale certificates, etc. We specialize in sourcing hard-to-find and high-demand products. Oftentimes, these products experience a sudden surge in demand. ( For example, a surge in demand due to a celebrity using a certain product or a social media video with the product that has gone viral.) This oftentimes results in intermittent stock-outs that can happen within minutes of receiving stock. If you think the product you want to order is experiencing extra high demand, feel free to reach out and confirm that stock is on hand when you place your order.
Health Central USA is a fraudulent company. Do not be fooled.
I placed an order and never received the product. They are a fraudulent company. Do not buy into their scam.
March 30, 2024
Unprompted review
Reply from HealthCentralUSA.com
Hello! We are sorry to hear about your experience. We researched your issue. If you check your order confirmation email, it looks like you chose a local delivery carrier for your delivery, but you submitted a delivery address in another state. This created an issue in the system as that carrier won't deliver to other states. Don't worry! We previously tracked down your order and canceled/refunded it. If you decide to place a new order and select an approved shipping carrier, we would be happy to expedite your order. Please update your review here or visit our Contact Us page if you have any questions. We are happy to assist!
If you sent us an email and we didn't respond please confirm you are sending to the correct email address below. We respond to emails within 1 business day. You can also find our official contact information on our "Contact Us" page. We encourage you or anyone reading this to send us a message. We reply within one business day.
info@HealthCentralUSA.com
Please see your carrier delivery choice below. You chose Local Delivery promotion yet you live in another state. This created an issue in the system. So, we had to cancel/refund your order. You may place a new order using the proper carrier delivery information, and we will provide rapid dispatch for you for free. Thank you!
Shipping
Local Post Delivery (14-28 Days) (0.0 lb: Items 0.0 lb, Package 0.0 lb)
Refunded
Reason: ”Order canceled”
Net payment
$0.00
Here is some additional information that customers find helpful.
* Our focus is sourcing the hardest-to-find products. Often, these products are experiencing a sudden surge in demand due to the product being discontinued or out of stock at most places, or it is experiencing a sudden surge in demand due to it going viral on social media, etc. Due to these sudden surges in demand and very limited supply, we will frequently experience stockouts shortly after receiving stock. If we experience a stockout, we will give you the option to save your spot in line for that product or just cancel your order so you can check back for product availability at your convenience. If you think the product you want to order is experiencing extra high demand, feel free to reach out and confirm that stock is on hand when you place your order. If you have any questions about your order, please get in touch with us ASAP so we can help you!
* Local TB Tampa Bay & Dallas delivery coming soon! We are building out the online infrastructure now.
* Shipping Rates - We focus on bullk shipping. Voted the best bulk, wholesale and B2B shipping rates in the industry. Can ship up to 999lbs per order.
* We process approximately 23,500 orders a month. While we strive for 100% satisfaction and are always looking for ways to improve, we are proud of our 98.2% satisfaction rate. We value your feedback!
* Because we specialize in high-demand / low-availability products, we often run out of stock shortly after we receive them. For this reason, we cannot sell in bulk, high volume discounts, offer resale certificates, etc. We specialize in sourcing hard-to-find and high-demand products. Oftentimes, these products experience a sudden surge in demand. ( For example, a surge in demand due to a celebrity using a certain product or a social media video with the product that has gone viral.) This oftentimes results in intermittent stock-outs that can happen within minutes of receiving stock. If you think the product you want to order is experiencing extra high demand, feel free to reach out and confirm that stock is on hand when you place your order.
I'm glad you guys carry the product I…
I'm glad you guys carry the product I was looking for but I haven't recieved my order yet. Please help :) thank you!
March 20, 2024
Unprompted review
I found the product I was looking for.
I found what I need. Thank you.
April 26, 2024
Unprompted review
Hreat surprise finding this company/site
Had never seen or heard of your company/site. I changed search engines and you popped up! So grateful to find you with awesome prices and variety of products/brands! Look forward to receiving my order and it appears I will be a repeat customer😀
April 18, 2024
Unprompted review
great pricing
April 25, 2024
Unprompted review
No discount applied
I was happy to find a product on this site that has been unavailable for months in local stores. I signed up for email and texts because it offered a discount of up to 45% with no code needed. However, no discount was applied to my cart. I tried to call the Customer Service number provided to find that it isn't valid. I really needed this product, but probably won't order again - feels like a "bait & switch" scenario.
April 25, 2024
Unprompted review
I placed an order March 6,2024
I placed an order March 6,2024. The order was confirmed Order number 172299. It is now April 25th. I have not received an email about shipping and obviously have not received my order.
March 6, 2024
Unprompted review
Reply from HealthCentralUSA.com
Hello! We are sorry to hear about your experience. We researched your issue. If you check your order confirmation email, it looks like you chose a local delivery carrier for your delivery, but you submitted a delivery address in another state. This created an issue in the system as that carrier won't deliver to other states. Don't worry! We tracked down your order and canceled/refunded it. If you decide to place a new order and select an approved shipping carrier, we would be happy to expedite your order. Please update your review here or visit our Contact Us page if you have any questions. We are happy to assist!
If you sent us an email and we didn't respond please confirm you are sending to the correct email address below. We respond to emails within 1 business day. You can also find our official contact information on our "Contact Us" page.
info@HealthCentralUSA.com
Please see your carrier delivery choice below. You chose Local Delivery promotion yet you live in another state. This created an issue in the system. So, we had to cancel/refund your order. You may place a new order using the proper carrier delivery information, and we will provide rapid dispatch for you for free. Thank you!
Shipping
Local Post Delivery (14-28 Days) (0.0 lb: Items 0.0 lb, Package 0.0 lb)
Refunded
Reason: ”Order canceled”
Net payment
$0.00
Here is some additional information that customers find helpful.
* Our focus is sourcing the hardest-to-find products. Often, these products are experiencing a sudden surge in demand due to the product being discontinued or out of stock at most places, or it is experiencing a sudden surge in demand due to it going viral on social media, etc. Due to these sudden surges in demand and very limited supply, we will frequently experience stockouts shortly after receiving stock. If we experience a stockout, we will give you the option to save your spot in line for that product or just cancel your order so you can check back for product availability at your convenience. If you think the product you want to order is experiencing extra high demand, feel free to reach out and confirm that stock is on hand when you place your order. If you have any questions about your order, please get in touch with us ASAP so we can help you!
* Local TB Tampa Bay & Dallas delivery coming soon! We are building out the online infrastructure now.
* Shipping Rates - We focus on bullk shipping. Voted the best bulk, wholesale and B2B shipping rates in the industry. Can ship up to 999lbs per order.
* We process approximately 23,500 orders a month. While we strive for 100% satisfaction and are always looking for ways to improve, we are proud of our 98.2% satisfaction rate. We value your feedback!
* Because we specialize in high-demand / low-availability products, we often run out of stock shortly after we receive them. For this reason, we cannot sell in bulk, high volume discounts, offer resale certificates, etc. We specialize in sourcing hard-to-find and high-demand products. Oftentimes, these products experience a sudden surge in demand. ( For example, a surge in demand due to a celebrity using a certain product or a social media video with the product that has gone viral.) This oftentimes results in intermittent stock-outs that can happen within minutes of receiving stock. If you think the product you want to order is experiencing extra high demand, feel free to reach out and confirm that stock is on hand when you place your order.
This is my first time I haven’t had any…
This is my first time I haven’t had any experience yet. Looking forward to getting my order and what I ordered is the correct one will be a big deal to me.
April 25, 2024
Unprompted review
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