Health Click Reviews 551

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I am very happy with your service,courier is friendly polite and helpful,always! parcels always arrive on time delighted with everything

Rated 5 out of 5 stars

I stumbled upon this company whilst looking for vegan fettuccine noodles. Very difficult noodles to get hold of and expensive in other shops but saw that Health Click stocked them and at a reasona... See more

Rated 1 out of 5 stars

Awful service. Like others order was promised within 2-5 days. Supposed to have been shipped but courier has not received it. Two weeks and still waiting. Have requested refund but no response. T... See more

Company replied

Rated 1 out of 5 stars

Please don't waste your time and money, you will not receive anything from this seller. Awful experience, 0 conversation. I made order more than week ago received email from Health Click than my orde... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Health Food Store
  5. Organic Food Store
  6. Sports Nutrition Store

Written by the company

Welcome to Health Click, your new favourite online healthy lifestyle store. We stock all of your favourite brands at the best prices so there are no excuses to not be healthy. Shop online today and start your journey to a healthier you. Thank you!


Contact info

3.9

Great

TrustScore 4 out of 5

551 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Do not use this company !

Do not use this company !! Spent £ 65 which they have basically STOLEN from me . Emails say they are experiencing difficulties ……We all are !!
Bank not helped yet . Emails from
Jack apologising are not getting my money back ,

August 19, 2022
Unprompted review
Rated 3 out of 5 stars

Refund Arranged

They accepted an order on 13th August and have not delivered it -3rd September today. After making contact a few times with no response, a helpful staff member called Jack emailed me to let me know that they are experiencing some difficulties at present and he arranged a refund for me.

August 13, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service..

Had an email after submitting my order to ask if I was happy to wait a few days until my item came back into stock..to which I agreed.
After several weeks with no responses to my enquiries, I sourced the goods elsewhere and have requested a refund 3 times from Health Click...No response back at all. Shocking customer service and I'm left seriously out of pocket.

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. I get my green tea here which was only available at a certain health store which was always hit and miss. Now they don’t stock anymore. Found them here and I have not been disappointed once.

August 30, 2022
Unprompted review
Rated 2 out of 5 stars

Totally unreliable

I originally gave this a one star review due to them taking my money and not delivering the goods, weeks later and after several emails I have managed to get a refund, they got Trustpilot to delete my original review even though it was an honest true to fact experience of the company. I have added one more star as they did refund my money but I would never use again and would definately not recommend!

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Positive experience

I ordered Ibuprofen at about 1:15 am and recieved it about an hour later. I will use this service again and recommend it to others

August 24, 2022
Unprompted review
Rated 1 out of 5 stars

Healthclick banked my £75 but did not deliver.

Healthclick accepted my orderon on their website (value £75) and banked the money immediately. The product was not delivered. I followed up and received one email from the company saying they would chase it up. Since then, despite several emails from me in the intervening two months, there has been no response from Healthclick and the money has not been refunded. I have found communication with them virtually impossible. I believe them to be a dishonest company and would advise prospective purchasers of their offerings to tread with extreme caution.

August 17, 2022
Rated 5 out of 5 stars

Well packaged goods

Well packaged goods, prompt delivery, easy site. The goods I ordered were exactly what I wanted No problems with Health Click, would recommend them.

August 16, 2022
Unprompted review
Rated 1 out of 5 stars

I was very disappointed to receive my…

I was very disappointed to receive my order today, 6 days after I had ordered it as delivery time was 2-3 days.

I did not order a 90ml jar of Mexican Wild Yam. I ordered a 100ml pump container.

If this is the quality of your service I will not be ordering from you again and I will advise my friends to order from another company.

August 6, 2022
Rated 2 out of 5 stars

Let down

The order was easy to process.
Unfortunately this company use Evri to deliver the parcels. They let the company down. Lies and late delivery. When I highlighted this , apparently it’s my problem as they don’t have a problem with them. Bye. I vote with my feet. Would not recommend unless they sort out the courier company. Complete disregard for the customer.

August 2, 2022
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always, thank you very much. Good price on these products, and they came with plenty of protective packaging and delivered in good time. Will continue to use this company.

August 2, 2022
Rated 1 out of 5 stars

No order and no response to emails!!

I ordered shampoo on the 13th July which was supposed to be shipped in 2-4 days. It still hasn’t arrived and I have had no replies to numerous emails I have sent requesting information on delivery or a refund. I left a review on their website & they immediately replied to say they would look into it, but still no response!! If I could give them 0 stars I would. I will be taking the matter further. Avoid this Company!

August 2, 2022
Unprompted review

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