Superdrug Health Clinics Reviews 13,640

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and professional demeanor, making them feel at ease and well-informed. The service is frequently described as efficient, quick, and thorough, with many appreciating the smooth and painless procedures. People also found the booking process easy and straightforward, contributing to an overall positive user experience. However, some customers also noted issues with the booking website, finding it slightly tricky to navigate for certain services. A few other people also felt that some nurses lacked the necessary experience for blood draws, leading to multiple attempts and discomfort. Additionally, some reviewers were not happy with the ear wax removal service, mentioning that microsuction was not offered and the treatment was ineffective.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the friendly, efficient,... See more

Booking process

Clients share positive opinions on the booking process, frequently describing it as easy and efficient,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the professionalism and... See more

Location

Reviewers mention ambiguous feedback about location. Many customers appreciate the convenience of clinics... See more

Based on these reviews

Rated 5 out of 5 stars

Such a lovely experience, kind and helpful was able to answer all of my questions and did the vaccinations with such care. Had a wonderful time with Jane, who was very accommodating and friendly. Easy... See more

Rated 5 out of 5 stars

My poor planning led to me leaving it to the last minute to get my travel vaccinations. Found a slot at the superdrug at the Fort shopping centre in Birmingham. Nurse was very friendly and informed. V... See more

Rated 5 out of 5 stars

Had blood drawn at crown point in leeds. The nurse was so kind and understanding. I am really bad with needles and have fainted or been really close to fainting on many occasions and it nearly happene... See more

Rated 5 out of 5 stars

I am very satisfied with the service I received at Edinburgh Princes st store. I was quite upset when I entered and the nurse was very kind and listened to me. He took my blood sample quickly and expl... See more

Rated 5 out of 5 stars

I had the nurse named Jessica - at Superdrug health clinics in Colchester - was brilliant. I had a medichecks blood kit, and I’m nervous with needles. It was painless and so quick and she was great... See more

Rated 5 out of 5 stars

Nurse Natalie is amongst the best in the nursing community. Her understanding of immunizations took into consideration every possible measure. She helped us as a family to understand the difference in... See more

Rated 5 out of 5 stars

We booked an appointment with jess in dover for my daughter to have the yellow fever vaccine. Jess was amazing, lots psych-education pitched for a teenager not just about yellow fever but all potentia... See more

Rated 5 out of 5 stars

Hilary was amazing! Smart and informative gave us in depth info about the jabs and what they were for, plus extra things to be aware and careful of while travelling. Administered the vaccines while ta... See more

Rated 5 out of 5 stars

Liverpool - Parker Street Nurse Clinic Absolutely brilliant service.from start to finish. Cathy Foo was brilliant. Explaining everything regarding my Ear Wax removal. Cathy made me feel at ease and... See more

Rated 5 out of 5 stars

Having my blood drawn at SUPERDRUG in Chelmsford was a 100% brilliant experience. The phlebotomist Lucy, could not have been nicer … And I didn’t even know a needle had gone in! Amazing! Efficie... See more

Rated 5 out of 5 stars

My son had a vaccination at the Superdrug clinic in Longwell Green, Bristol. The nurse was so kind and helpful, I'd highly recommend the clinic.

Rated 5 out of 5 stars

Had my ears irrigated by a really lovely lady called Amanda today. She explained everything and put me at ease about the procedure. I would highly recommend anyone with hearing problems to go and get... See more

Rated 5 out of 5 stars

Nice welcoming environment, as well as the pharmacist was very nice , we had 2 appointments and the second one i messed up the times but she was so lovely and accepted doing the vaccine. My baby got... See more

Rated 5 out of 5 stars

Inverness Retail Park - Health Clinic My nurse Sheena is a very patient, understanding and supportive with my treatments. I highly recommend her

Rated 5 out of 5 stars

Arrived on time to be met by a wonderful smiling Nurse Practitioner who quickly organised My details and then completed My required procedure and then prepared everything ready for Me to post . Fast e... See more

Rated 5 out of 5 stars

Seen by nurse for travel vaccines. Efficient booking service. Seen by nurse, thorough assessment, no hard sell. Vaccine delivered perfectly. Would use again

Rated 5 out of 5 stars

Carole was very friendly and fantastic. Everything was explained in detail. Made us feel comfortable. No problem at all.

Rated 5 out of 5 stars

Very pleased with Superdrug Health Clinic vaccinations at Broughton, North Wales. The nurse (C. Jones) explained the health risks for my travel destination thoroughly and, from my NHS vaccination rec... See more

Rated 5 out of 5 stars

The nurse was friendly professional and really nice to deal with. She explained all the vaccinations we required and was very knowledgeable with other random questions we also had.

Rated 1 out of 5 stars

I booked an appointment for a blood test for a private testing company called medichecks, at Rushden Lakes, Northamptonshire Superdrug. It has to be a certain date and time due to what they are testin... See more

Company replied

Rated 5 out of 5 stars

Great customer service .. vaccine was unavailable kept in touch with me when available early and late appointment available which is handy when you work FT . Could also park free right outside

Rated 1 out of 5 stars

I’m extremely disappointed with my experience at Superdrug’s nurse clinics at both Bullring and Fort Dunlop Parkway. On both occasions, the female nurses were unable to successfully take my blo... See more

Company replied

Rated 5 out of 5 stars

The Nurse "Zara" was delightful. She was thorough in her checks and so professional in administering my injection I had no idea that she'd given me the injection. I would recommend this particular ph... See more

Rated 5 out of 5 stars

Nurse Poppy - Superdrug, Cambridge City. A súper painless blood test. It was a friendly, effecient, relaxing experience. I made the appointment on line and was able to choose my appointment dat... See more

Rated 5 out of 5 stars

I arrived early and was seen straight away. The phlebotomist was very friendly and efficient.

Rated 5 out of 5 stars

Sophie, the nurse at Superdrug on Oxford street, was efficient and helpful. She explained the vaccination options and the recommended schedules and found something that worked for me. Thank you!

Rated 5 out of 5 stars

The nurse was immediately available at our appointment time. She was very friendly, polite and helpful. She made the experience very simple and stressless! The process was efficient and fully explain... See more

Rated 5 out of 5 stars

Fantastic experience for travel vaccinations. Knowledgeable staff with your care at the forefront of everything they do.

Rated 5 out of 5 stars

Carol at Superdrug Team Valley, Gateshead was amazing ! Thank you Carol, really friendly and made me feel totally at ease with my vaccination.

Rated 1 out of 5 stars

I went for a venous blood draw which I paid for privately. The clinician unfortunately wasn't able to extract the blood from my arm. I suspect she wasn't competent enough to do it correctly. I have ha... See more

Company replied

Rated 4 out of 5 stars

I was treated in a friendly and professional manner by Nurse Jessica at Fort Shopping Park. The whole procedure of taking blood and advice on posting it, was swift and clear. Thank you.

Rated 5 out of 5 stars

I had my vaccination appointment with Sian at the store in Speke. She was really good; explained all the vaccinations available for travelling to India and helpful advice on staying healthy and safe o... See more

Rated 2 out of 5 stars

I found the whole service quite unprofessional. The vaccine was handled unsafely, no sanitary rules were followed, the injection area wasn't sterilised. I would highly reccomend to choose a different... See more

Company replied

Rated 5 out of 5 stars

I had a great appointment at Wakefield Trinity Walk. The nurse was really thorough and friendly. I left feeling very informed. I would definitely come back for any furture travel vaccinations.

Rated 5 out of 5 stars

It was really easy to book my appointment. Kept informed throughout, timely reminders. Great value. Friendly and professional staff.

Rated 1 out of 5 stars

Nurse refused to provide a vaccination on the basis of a four hour stopover in a country where the vaccine is a requirement if you are there more than 12 hours. In the event of delay in transit, other... See more

Company replied

Rated 5 out of 5 stars

Had a blood sample taken for a medichecks test at Chelmsford, didn't feel any discomfort at all during the procedure.

Rated 1 out of 5 stars

Booked in for earwax removal from the left ear only. Had call and from nurse a few days before appointment and explained this. She advised to put olive oil in that ear to make it easier to clear. On d... See more

Company replied

Rated 5 out of 5 stars

The nurse was very informative and explained to me what she was doing throughout the whole procedure. I was seen by the nurse before my appointment time and the procedure was completed very efficient... See more

Rated 5 out of 5 stars

Was seen by Karen in Birmingham Bullring. She was super helpful. in finding me the right vaccines for travel and other advice on travel. Explained the whole process in a manner far more simple than I... See more

Rated 5 out of 5 stars

Attended for a blood test at Superdrug in York. Very good service was seen very promptly. The Nurse was excellent samples taken very smoothly. I would highly recommend this branch.

Rated 5 out of 5 stars

Highly knowledgeable, competent and friendly nurse. I would definitely use again.

Rated 5 out of 5 stars

Knowledegable and reassuring, fully explained the procedure and the risks and confirmed the price before we started. Great value and great service.

Rated 5 out of 5 stars

I am a bit of a fly by night and don’t have inoculations but was frightened into doing so. My GP surgery does not provide this service and was advised to come to Superdrug. Craig at Superdrug in Br... See more

Rated 5 out of 5 stars

Got our holiday vaccines done quickly and received our travel cards. Nurse very helpful and been so nice.

Rated 1 out of 5 stars

I booked a travel consultation at my local Colchester Superdrug Travel Clinic to arrange vaccinations for a trip to Thailand in April, specifically requesting the rabies vaccine when booking onl... See more

Company replied

Rated 5 out of 5 stars

The phlebotomist was great, even though it was challenging finding my veins, she managed to smoothly withdraw the two vials needed and there were no bruises the next day. She was also really friendly... See more

Rated 5 out of 5 stars

Carol the nurse was absolutely fantastic. She was so helpful, professional and very reassuring. I would recommend and will definitely be using this clinic again. 5 Star ⭐

Rated 5 out of 5 stars

The woman who took the blood was really lovely. I was seen emmediately so no waiting either. Thank you.

Rated 5 out of 5 stars

Superdrug at Longwell Green is superb. Clean pleasant room and friendly efficient nurse. The one in Bristol itself is somewhat different!

Rated 5 out of 5 stars

Travel Clinic was easy to use and person dealing with me knowledgeable and helpful. They provided detailed information of what was needed and I would recommend the travel clinic for any advice before... See more

Rated 5 out of 5 stars

Saw Lisa Taylor at the Plymouth branch for travel vaccinations and advice , Lisa was professional, friendly and gave us lots of advice. Very impressed with the service. Roger and Pam Cox.

Rated 5 out of 5 stars

Went to have ear wax removal The nurse was amazing very helpful and friendly would recommend 5*

Rated 1 out of 5 stars

The nurse was extremely rude to me and left me sat outside the clinic for 25 minutes. I left the shop in tears and did not get the medication I booked my appointment for.

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4.8

Excellent

TrustScore 5 out of 5

14K reviews

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Rated 5 out of 5 stars

I visited the crown point branch for a…

I visited the crown point branch for a small procedure and was treated by the great nurse Nicky, she explained everything in detail, talked me through every step and answered any questions I had, she also had me laughing with her wicked sense of humour! If I need anything else done I will definitely visit here again

April 15, 2026
Unprompted review
Rated 3 out of 5 stars

Jabbed

Went in for a shingles jab today.
Whilst the nurse was very efficient and went through the necessary screening, the actual jab (not his technique)was surprisingly painful. I am no woose but I winced and it remained painful until 20 mins or so after I left. Sadly no compassion showed or asking if I was ok.
Just a minor thing but I was saddened that the nurse didnt show any caring.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Stress Free

I got my blood taken at Braehead and by the next day I had detailed information on my cholesterol scores. So easy to arrange and allows timeous intervention and control over my condition.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Shingrix jab

I was wanting to book a jab for the shingles called Shingrix and I looked at several surgeries that offered this service. In the end I thought the Superdrug site had the best clarity so booked ahead for the first of two jabs which was easy. On arrival at the back of the Superdrug store was the consultation/treatment room, any nerves I had before I arrived had gone as the jab was administered by a friendly nurse, so a really good service!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Such a great service!

Such a great service! My son was needing vaccination for a school trip and nurse Mandy at the Cheshire Oaks store was fabulous, she was so kind, informative and put my son so at ease. She explained everything thoroughly and gave the vaccine with such care. I would highly recommend this service and will definitely use them again! Thank you Mandy 😊

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had my earwax removed and the nurse…

I had my earwax removed and the nurse was very professional and kind. It was the same price as Specsavers, but the next available Specsavers slot was 2 weeks away while Superdrug had a lot of slots.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Longwell green worker

The lady who did my vaccine at longwell green site was so sweet and patient. I was only asking if they did the vaccine as i needed for my job and she said she could do it there and then which made things easier for me.She explained a lot about it and then helped me book my next one too! She definitely made my experience better.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Zion was terrific.

The nurse administering the injections, Zion, was fabulous. Not only did he administer the injection painlessly, but he's also very personable, and we had a nice chat about the Philippines and life in general. Salamat!

April 14, 2026
Unprompted review

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