Amy was excellent, professional, product knowledge amazing, simple, clear and precise comparing my health cover needs and more. Explanation on all areas and polite and pleasant. First time on explains... See more
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Compare private health insurance with Health Deal. Health Deal has been proudly helping Australians compare private health insurance since June 2015. We have a range of health funds & policies for you to compare with, we're confident you'll love our service.
Contact info
Level 4, 973 Nepean Highway, 3204, Bentleigh, Australia
- 1300 369 399
- enquiries@healthdeal.com.au
- healthdeal.com.au
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Melissa Toro was very helpful
Melissa Toro was very helpful and explained everything in clear concise terms and language for me to understand fully what I was signing on for. Other people from other agencies who were trying to get me to transfer to Bupa did not give this service. I would deal with Melissa again.
Melissa was very helpful and her…
Melissa was very helpful and her knowledge was very impressive
Great experience
Rebecca was great! Professional, helpful and very informed re products
Thorough, informed, and money saving advice
My consultant was very patient and knowledgable, she explained everything clearly. With her guidance, we were able to select cover that gave me everything that I believe I need, with significant savings from my previous cover. I’m very happy and confident about the outcome, and I recommend this service without hesitation or provisos.
For a start Christian Torres
For a start Christian Torres, did what he is supposed to do, put me at ease straight away.
He was prepared, right from the start to explain everything clearly,and would advise me to the contrary if he thought I was making an ass of myself.
The agent had mixed up my application…
The agent had mixed up my application with another person’s then tried to say I gave the wrong information about my post code, working status and DOB. She got there in the end but I’m pretty sure I know my DOB, postcode and that I’m not a self funded retiree.
Informative and Helpful
Christian was informative, and helpful, detailing the process of switching our policy over from another insurer. He ensured that we understood each step of the process and explained everything respectfully and politely. Would highly recommend as we managed to save $50 a month by moving!
Thankyou for your service and support…
Thankyou for your service and support it was great dealing with Lizzie very good no pressure ended up with a new policy with all the extras and less money thankyou again keep up the good work
Christian was helpful and competent in…
Christian was helpful and competent in his dealings with me - thanks.
It was very informative and easy to…
It was very informative and easy to understand Very pleased
The lady was very helpful and very…
The lady was very helpful and very clear about everything.
Amy was so helpful
Amy was so helpful. She phoned me back in a timely manner after my meeting, and we were able to complete our business with no fuss.
Lizzy was friendly
Lizzy was friendly, helpful and very knowledgeable.
Not pushy just knew her stuff.
SCAMMERS
Their sales person, Tom Smith, lied to me for the cost of a switch to Bupa from AHM.
DO NOT TRUST THIS COMPANY.
They are scammers.
Tom was great at explaining the policy
Tom was great at explaining the policy. He spoke clearly and made sure i understood. I could follow along with my
existing policy to compare.
This experience was by far the best phone customer service i have had.
My biggest problem with any phone conversations like this is people dont speak very good english and they talk to fast so great job Tom😁
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