Health Monthly Reviews 

I felt that there was something odd when I tried to order a product that was out of stock and suddenly it was available when I enquired about the restock time. And then it was suddenly unavailable when I went to order it and a second enquiry suddenly saw it become available again. This was in October 2020.
I feel that this now defunct business was taking orders without the intention to supply.

After 3 months of waiting I have given up waiting for my items . I’ve asked for an update or at least a refund multiple time

Sadly this company has gone bust. Have used them for years with no problems but my latest order was last September and took 3 months to arrive (but it did arrive!). I already knew I would be sending it back and followed the instructions to do so in December. After that only auto-replies. But don't despair people - I did a Chargeback through my credit card last week and yesterday the money was refunded.

Appears I am one of the many defrauded by this company, order placed 1st November, apparently shipped 22nd November. Never delivered. Did contact the fraud team at Jersey Police. They said that nobody else had complained and they had not heard of any problems. If enough people ring them perhaps they will investigate the Director for defrauding people. These people should be stopped from ever running a business again. You can find the number on the internet.

Although this company is a co.uk company, the products come from all over the world! I ordered vitamins £50 worth back in Oct 2020 and still haven't received them 3 months later. They have lied to me continuously and refuse to refund my money. They now don't even return my emails!! I could cry.

My order never arrived! It has been 3 months now since i ordered some products from this company and to date, it haven't arrived. Despite sending them numerous emails, I haven't a repy.

This company is still trading online! Yet they have gone into receivership got a refund from PayPal good job I used them,

I ordered supplements in early oct 2020 to support my next cycle of IVF. I waited 6 weeks before I chased as I understand the global pressures during pandemic.... after a few emails I was sent a credit note to reorder some that would likely arrive sooner while I waited for my order. I was able to order a Very limited amount of co enzyme q10 which did arrive but I'm am still waiting for my order which was the right dose and right amount that I needed for my 3 month pre cycle plan. Now i am running out and they will not reply to my email
This product was £80+ so not cheap and not something I can get from super market.
I feel very let down and upset with this company

Same as previous reviews. Ordered Nov 7th. Paid £65. Contacted them numerous times. Got a load of baloney from Joshua in customer services. This company represents itself as a .co.uk domain & the goods in stock, but is shipping from abroad. Now going to have to waste my time raising a PayPal complaint. Don’t touch this company. No goods & terrible customer service. Edited - see they’ve gone bust...

I still have not received the products I ordered in november 2020 for 93,75 £. I contacted health monthly uk several times without getting a response, goods or money back. Very disappointed!

Order made in November still not received. After several email requests for a full refund, still no response. I now see that the company ceased trading 21/1/21 - advice is to contact PayPal/ bank to arrange refund.

What ever you dont order from this company. Ordered never received and wont respond to my emails. Might as we just put your money in the bin.

This company is a joke. I've ordered some supplements in October, it is February now and I still didn't get anything. Wrote an email to them and obviously responce was to wait because of covid lol. How is it that Royal Mail, Hermes and others operate as normal and all orders from ebay arrive as estimated, like in 2-3 days. So this is totally bullsh*t. Avoid them if you want to get your order.

Avoid this company. My order was placed Oct 19th 2020 today is Jan 30 2021...still no product. Contacted repeatedly with the same excuse...it’s on its way so they can’t credit me. It’s never been received and when you call the company it has a recording that they’re too busy to answer. Total scam... avoid. Worst service ever.

Sad to say, what was once a good company with a huge range of products, has gone downhill fast in the past couple of years. I will restrict my comments to my last order on 1st November, (allegedly dispatched eventually on 21st November) which has still not been delivered. I have been in communication with Customer Services on several occasions, and initially got fed a variety of excuses, which included Christmas delays, Covid-19 delays, and that the items were sourced from the USA. Those excuses were made over a month ago. (In the meantime I ordered some supplements from another Health Supplements company that dispatches from the USA and the items arrived within about a fortnight). My two subsequent emails reporting that there has still been no delivery 3 months after order date, and requesting a refund have been ignored - no response.

Still waiting for my order from 5/10/2020 reading all the reviews I have gave up hope of ever receiving it
AVOID this company

They are now in administration and anyone with an outstanding refund should have received an email from Grant Thornton, contact them on Authentic.Produce @ gt-ci .com
There is a creditors meeting next week. You are still advised to open a chargeback case with your credit or debit card company or PayPal.

Another poster says Health Monthly have gone into administration. I placed a big order late in 2020 and they owe me a lot of money. How do we customers organise ourselves to lobby as a group for a refund?

As customers we are at the back of the queue of creditors in an administration but we can make up voice heard and maybe that will help us get proper attention to get repaid.

Has anyone formed a group to co-ordinate unfulfilled customer orders?

Still no response to my Jan 10th email regarding a refund for non delivery of a Oct 5th 20 order. I have now made a claim with Paypal. Health Monthly seem to have ALL their products 'out of stock' on their website, praps they have stopped trading.....

I have put an order on 5th Oct 2020. I have been notified that only part of items were shipped and that part arrived 27th Oct, which is good. on 22nd Nov 2020 I have received update that the rest of the order was shipped and estimated dates were 24th and 28th Dec. On 26th Jan 2021, I have written an email asking for update. I got an automated email that my message was received and a reply will come within 24 hours. 29th Jan (3 days later) still no reply, i have sent a second email, this time no reply at all.