Health Outlet Store Reviews 

119
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Transparent transaction, honest business. Yefim walked us through his entire set up, showed us orders he was processing and made us feel secure and confident about the purchase. Their prices are the b... See more

Rated 5 out of 5 stars

Beyond Impressed!! I ordered the Inogen Rove 6. The price was excellent, especially for a brand new unit. My Item shipped USPS and required a signature which insured it wasn’t just dropped off on the... See more

Rated 5 out of 5 stars

Ordered an Inogen Rove 6 for my mother in law. Jed was extremely helpful and communicative as we struggled to get her prescription faxed. He expedited that process and promptly shipped the oxygen co... See more

Rated 4 out of 5 stars

The price was very reasonable compared to other highly overpriced stores the salespeople on the phone were really nice but have thick accents which make it harder to communicate and shipping was free... See more

Company details

  1. Medical Equipment Supplier

Written by the company

Welcome to Health Outlet Store – your trusted California-based provider of oxygen concentrators and accessories. We’re here to serve your respiratory care needs with quality, commitment, and compassion. We are a specialized store selling genuine Oxygen Concentrators and CPAP Machines. Our inventory boasts the latest in medical-grade oxygen therapy and sleep apnea solutions, designed to enhance your breathing, sleep quality, and overall health. By choosing us, you're ensuring access to industry-leading oxygen therapy solutions. You can always call, chat or email us, and we will answer you immediately, because we value our relationships with customers. We offer free 3-5 days delivery and also expedited 1-Day Air delivery in case of emergency. We ensure your health essentials reach you when you need them the most. Our pricing structure guarantees that you gain access to top-quality health products without straining your budget. Shop confidently with our 30-day money back guarantee. Choosing Health Outlet Store means opting for a service that understands the importance of your health journey.


Contact info

4.8

Excellent

TrustScore 5 out of 5

119 reviews

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4.8

All reviews

(119)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful experience with this vendor

Wonderful experience with this vendor. Ordered an Inogen unit for my grandmother. The seller was very responsive and attentive. Shipping was very fast and the seller went out of his way to call and advise me of the status of my order.

September 11, 2024
Unprompted review
Rated 2 out of 5 stars

Sorry

They are correct I was mad opened by mistake never even used it.

August 27, 2024
Health Outlet Store logo

Reply from Health Outlet Store

The issue was resolved.

Rated 5 out of 5 stars

My husband had wanted to get a portable…

My husband had wanted to get a portable oxygen device for awhile. After a couple of years talking about it We finally bought one, today he had a Doctor appointment so instead of taking his heavy tank he took the portable. It just worked out better for both of us. We had wanted to be able to take a trip to visit some family in another state and this should make the trip easier. So far I am glad I found your Site, Sign us a Happier Couple.

July 29, 2024
Rated 5 out of 5 stars

Inogen One G5…

I purchased a new Inogen One G5 portable concentrator, very pleased with the product and service I got from the Health Outlet Store, shipment stated allow 3-5 day delivery, I received on the 3rd business day. I could not wait to get unit charged up and in service, all items were very well packaged in manufacturing package, very pleased with my purchase, HO was least expensive on the internet and glad that I made the purchase.

July 23, 2024
Rated 5 out of 5 stars

Very Happy Customer

Great service, fast shipping and very pleased with my new system. Jeff explained the system in detail and kept me informed as to when i should expect the delivery. Very pleased all around.

July 2, 2024
Rated 2 out of 5 stars

I emailed a concern that is making me…

I emailed a concern that is making me regret buying this. And now it's tripled because since I emailed them, I have not heard a word, it's like they want nothing to do with me. The battery doesn't last 16 hours, and it doesn't have enough flow power. My oxygen levels are extremely lower than on my other conserving device.

June 27, 2024
Health Outlet Store logo

Reply from Health Outlet Store

Hi,

We haven't received any emails or calls from you, and we’ve tried to contact you multiple times without success. I want to note that we always support our customers 24/7 and always respond to their emails, so this must be a miscommunication.

The double battery version you purchased provides up to 13 hours of use on setting 1. For higher oxygen needs, the usage time decreases. If the machine is delivering lower oxygen levels than specified, we are eager to help, as we provide a 3-year warranty on the Inogen One G5.

Please reach out to us directly at 888-244-1252 or info@healthoutletstore.com so we can address your concerns immediately.

Your satisfaction is our priority, and we are always here to help.

Best,
Health Outlet Store

Rated 5 out of 5 stars

I received my Inogene today

I received my Inogene today. I really appreciate all the help Jeff gave to me and my family. Thank you, thank you, thank you. It arrived in less than a week. Would recommend Health Outlet to everyone.

June 26, 2024

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