Health Source Online Reviews 180

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and professionalism, noting their quick responses and ability to resolve issues efficiently. Many people highlight the excellent customer service, describing it as attentive, supportive, and easy to work with. Consumers also frequently mention the fast shipping and delivery service, appreciating the promptness and reliability of receiving their orders. However, some customers experienced issues with not receiving their medication or having orders delayed. A few people also noted a lack of timely communication regarding changes in pharmacy or shipping restrictions to certain states, leading to some disappointment.

What people talk about most

Response time

Consumers generally praise the promptness of communication and support. Many reviewers highlight the quick... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being incredibly... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and reliable shipping,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the speed, efficiency, and... See more

Based on these reviews

Rated 4 out of 5 stars

In my first two months, I lost 14 pounds, the Customer Service is really good. Fast responses and always able to take care of my issues.

Rated 4 out of 5 stars

I haven’t received my medication, but so far the process has been clear, quick, and easy to follow.

Rated 5 out of 5 stars

I couldn't be happier in my experience with Health Source. From my initial Groupon order until today, 2 years later, I have had very few issues with any aspect of my journey. Customer service and Phys... See more

Rated 5 out of 5 stars

I had an appointment today at 10 AM to get blood work done and somehow the information was not in the computer from the doctor and I started to get a little upset, but I did not have anything to worry... See more


Company details

  1. Health and Beauty Shop

Written by the company

At HealthSource, we are dedicated to promoting a healthy and balanced lifestyle by providing a curated selection of beauty and wellness products that cater to your individual needs. Whether you're looking to manage weight, boost your vitamin intake, or enhance your overall well-being, we've got you covered.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

180 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Health Source has been amazing to work…

Health Source has been amazing to work with. Their team is incredibly fast, responsive, and made the entire process smooth from start to finish. I really appreciate how quickly they were able to help me get started with my GLP-1. The level of communication and efficiency truly stood out. Highly recommend their services to anyone looking for reliable and professional care!

April 1, 2026
Unprompted review
Rated 3 out of 5 stars

Appetite Suppression

Shipping was pretty fast after I got approved. Instructions were included, as well as syringes and alcohol wipes. I didn’t experience the appetite suppression I was expecting, which is why I didn’t continue my subscription.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased the 6 week program

I So they were supposed to providing me with a $25 refund and have yet to do so. I have called and emailed and no response. Please be cautious with this company! purchased the 6 week program: Pros- came in 48 hours of me purchasing the Groupon. I set up to be notified by text so I could answer all messages instantly.
I was contacted in less than an hour, my fast responses I believe lead to my fast delivery. Con- the doctor asked if I wanted to start higher than 2.5 and I said yes since I'm on 2.5 for over a month and he still started me on 2.5.
They switched to a new pharmacy and explained that's the reason why they start out on a lower dose and don't go as high as in to the past. I purchase 2/17/26 thinking I would go up to 17.5 possibly and my highest available is 7.5 (see screenshot).

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Everyone was helpful and nice. They answered my questions and promptly replied to email.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

experience was great

What made my experience great was the speed of service. I received my first shipment with 3 days of ordering. communication was quick and easy with my assigned doctor.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and prompt client care

My experience with this service has been outstanding from start to finish. The quality of care is excellent, and the entire process is professional, efficient, and patient-centered.

The staff provided prompt, clear information and guidance at every step, which made me feel confident and well supported. The medical team was readily available to answer my questions about the medication, my progress, and any potential side effects, and their responses were always reassuring and informative.

What stands out most is the level of attentiveness and genuine care. Even though the service is online, it feels personal and responsive. I would highly recommend this service to anyone considering medical weight loss and looking for safe, reliable, and supportive care.

February 13, 2026
Unprompted review

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