Healthwave Reviews 

891
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient service, highlighting the ease of finding information and placing orders. Many people appreciate the fast delivery, with orders often arriving within one to two days, sometimes even the next morning. Reviewers also find the products to be of great value, with competitive prices and a good selection of items. However, some customers reported dissatisfaction with delivery, noting significant delays beyond the expected timeframe. A few people also mentioned that their ordered items never arrived, despite waiting for extended periods.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the fast and efficient... See more

Service

Consumers find service to be positive, with many describing it as reliable, quick, and efficient. Reviewers... See more

Order

People report positive experiences with order, praising the ease of online ordering and the promptness of... See more

Product

Customers consistently note positive experiences with product, often praising the quality, accuracy of... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and competitive prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with this Healthwave a few years and all my experiences have been 5* plus. My medication when ordered always arrives within two days. There staff are very courteous when dealing with the... See more

Rated 5 out of 5 stars

Prompt and efficient service. Staff friendly, helpful and informative. The message sent to my phone when my prescription is ready to collect is really helpful. The facility to dicuss my medication,... See more

Company replied

Rated 5 out of 5 stars

Made a big order and everything arrived by the following evening. Super straight forward and some of the medication I ordered was half the price of literally every pharmacy online I could see and any... See more

Company replied

Rated 5 out of 5 stars

Healthwave online service is concise, direct and easy to the info I need, efficient and fast. Absolutely a pleasure to use. Everything is so easy and the delivery service so fast and informative along... See more

Company replied


Company details

  1. Pharmacy
  2. Health and Beauty Shop

Written by the company

Healthwave is your online pharmacy and medical store delivering to patients and businesses across Europe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

891 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(891)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn’t be easier

Couldn’t be easier. From ordering and payment. Delivery was so quick. Ordered on Saturday and delivered on Monday. Will definitely use Healthwave again

March 6, 2026
Rated 4 out of 5 stars

Speedy post & competitive pricing

Ordered fair-priced products Tuesday evening & arrived 3 days later, which is great. Only reason for 4 instead of 5 stars; I misclicked my apartment number and noticed as soon as payment was processed. I immediately sent an email linked to my order to ask for correction. This mail remains unanswered and the parcel arrived with incorrect apartment number. Fully appreciate I made the error, however I flagged it immediately for correction. Regardless, would definitely order again, thanks

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Everything that showed as being in stock was in stock, which isn't usually the case with the big chain pharmacy. Very nice delivery person.

March 1, 2026
Rated 5 out of 5 stars

HEALTHWAVE are beyond excellent as a…

HEALTHWAVE are beyond excellent as a mail order pharmacy. Fast, efficient and meticulous, they keep me really well informed on order shipping, and if anything changes or goes wrong, they communicate quickly and are very responsive. Caitlin, Sarah and team, thank you all so much for being so reliable.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Availability of item. Fair price. Rapid delivery & item as described.

February 23, 2026
Healthwave logo

Reply from Healthwave

Hello,

Thank you very much for your lovely feedback. We appreciate it greatly.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Great overall experience

Great overall experience. Was a small issue with regards expiry date of items bought that I noticed after delivery but it was quickly and professionally resolved. Would definitely buy from Healthwave again.

February 15, 2026
Healthwave logo

Reply from Healthwave

Hello Michael,

Thank you very much for your lovely and kind review. We appreciate it greatly and are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Quick delivery.

February 23, 2026
Healthwave logo

Reply from Healthwave

Hello Brian,

Thank you very much for your kind feedback. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

I ordered the item and it was delivered…

I ordered the item and it was delivered to my home later the same day. Amazing service.

February 19, 2026
Healthwave logo

Reply from Healthwave

Hello Helen,

Thank you very much for your lovely and kind review. We are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Fast delivery

Fast delivery

February 17, 2026
Healthwave logo

Reply from Healthwave

Hello Ta,

Thank you very much for your kind feedback. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 4 out of 5 stars

Delivered on time.

Delivered on time.
No issues.

February 15, 2026
Healthwave logo

Reply from Healthwave

Hello Philip,

Thank you very much for your kind feedback. It is greatly appreciated.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Healthwave

Very professional staff.Thanks

March 12, 2025
Healthwave logo

Reply from Healthwave

Hello Eman,

Thank you very much for your lovely and kind review. We greatly appreciate it.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

The order process is straightforward…

The order process is straightforward and prompt updates on shipping of the items is very helpful.

February 6, 2026
Healthwave logo

Reply from Healthwave

Hello Sergio,

Thank you very much for your lovely review. We appreciate it greatly and are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Delivered on time

February 10, 2026
Healthwave logo

Reply from Healthwave

Hello Darren,

Thank you very much for your kind feedback. We appreciate it greatly.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Great product and service

Great product and fast delivery 👌

February 2, 2026
Healthwave logo

Reply from Healthwave

Hello Laura,

Thank you very much for your kind review. We are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

Products arrived earlier than expected…

Products arrived earlier than expected and are good value for money.

February 8, 2026
Healthwave logo

Reply from Healthwave

Hello Maura,

Thank you very much for your lovely feedback. We are thrilled to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

Rated 5 out of 5 stars

The ease of ordering on line and the…

The ease of ordering on line and the speed of delivery.

February 8, 2026
Healthwave logo

Reply from Healthwave

Hello Gabrielle,

Thank you very much for your kind feedback. We are delighted to hear you enjoyed our services.

We hope you have a lovely week.

Warm regards,
Caitlín

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