While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

O2 Shield customer care is amazing. We got all the info we needed to make the decision and were happy to make the purchase. When making a decision to spend our money on something, for us having a kn... See more

Rated 5 out of 5 stars

The number 1 reason I ordered was Alex. After discussing the various manufacturers of the air filters and how each device accomplishes the actual cleansing of the air I made an easy decision and am re... See more

Company replied

Rated 4 out of 5 stars

I have an older cat and for some reason he started to smell really bad which made me start sneezing and being short of breath. So I needed a air purifier that could help me breathe better. Couple of... See more

Company replied

Rated 5 out of 5 stars

I ordered an Austin Air from Healthy Breeze and was very pleased with the customer service from Alex. He went above and beyond to help me when my Austin Air arrived damaged from shipping. Although I w... See more

Company replied

Company details

  1. Home Improvement Store

Written by the company

Welcome to O2Shield.com! Originally known as HealthyBreeze, we have rebranded to continue our mission of providing superior air purifiers and dehumidifiers. Breathe in freshness with our range of high-quality, energy-efficient purifiers designed to eliminate pollutants and allergens, along with dehumidifiers that maintain optimal humidity levels. Upgrade your air quality and embrace a healthier lifestyle today with O2Shield.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

O2 Shield customer care is amazing

O2 Shield customer care is amazing. We got all the info we needed to make the decision and were happy to make the purchase.
When making a decision to spend our money on something, for us having a knowledgeable and responsive support is a must.
Great job guys!

August 8, 2023
Unprompted review
Rated 3 out of 5 stars

My only issue was the purchase was…

My only issue was the purchase was added to my charge card before the product was mailed to me. It is my understanding you should have charged my card prior to filling the purchase.

October 22, 2021
O2Shield logo

Reply from O2Shield

Hello and thank you for your comment, we understand your concern unfortunately our system allow us only 7 days maximum to capture your payment or it will expire and reverse the payment to you. So we had maximum 7 days to charge your card. We are sorry if it affected your online experience and we are glad to hear you got your products already.

Rated 5 out of 5 stars

Excellent service by Alex..

Excellent service by Alex... remarkably promptly, very courteous, fully informative.
Could not have been better.

May 8, 2021
Unprompted review
O2Shield logo

Reply from O2Shield

Thank you, very much appreciated!

Rated 5 out of 5 stars

BEST PRODUCT

This product performs exactly as written by the seller. Prompt delivery, great instructions for set up and performance of purifying air. Very easy!

April 16, 2021
O2Shield logo

Reply from O2Shield

Thank you so much for your review, we really appreciate your business!

Rated 5 out of 5 stars

Received Air Purifier that was not…

Received Air Purifier that was not working properly. however, the issue was resolved. Alex was very professional sent replacement Air Purifier immediately. I was very satisfied with end results. Overall I was impressed with there service. I would definitely use there service again, and recommend to a friend.

February 26, 2021
Unprompted review
O2Shield logo

Reply from O2Shield

Thank you William! We always thrive to satisfy all our customers, glad it all worked out!

Rated 5 out of 5 stars

Excellent

I purchased an air purifier a few weeks ago, delivery was pretty fast, high quality product, and exceptional customer service, thank you guys!

February 10, 2021
Unprompted review
O2Shield logo

Reply from O2Shield

Thank you 😊

Rated 5 out of 5 stars

Alex solves the problem

Finally got my Airpura with help from Healthy Breeze! I have no idea how it was on the fed-x truck and not delivered, Alex was working with Fed-x and straightened it out. Thanks Alex!!

February 10, 2021
O2Shield logo

Reply from O2Shield

Hello Doug, I’m sorry about that, we were looking into it and we actually called you 30 minutes ago to make sure it was delivered as we just got notified from FedEx that they made a mistake, but you didn’t pick up the phone, glad you found your package though!

If you need anything else you can call us or talk through the live chat.

Rated 5 out of 5 stars

Works great

Good product and they helped me out a lot!

February 3, 2021
O2Shield logo

Reply from O2Shield

Thank you Junior!

Rated 5 out of 5 stars

In a League of Their Own

I'm incredibly glad I made my air purifier purchase with Healthy Breeze. I needed a speedy delivery and my research suggested they might be the best option, so I went to their website. I never expected to receive a generous discount AND such personal service, too! Seriously amazing! I feel like Healthy Breeze genuinely appreciates each customer and their business. I was treated like a friend during my shopping experience and even afterwards. Alex is amazing and I doubt any other online company will ever compare to Healthy Breeze. I'll happily give them my future business and have already recommended them to friends and family. Thank you, Healthy Breeze!

January 28, 2021
Unprompted review
O2Shield logo

Reply from O2Shield

Thank you Cheryl for your kind words, it’s always a pleasure to know that you had an amazing online shopping experience with us as we always try to do our best to satisfy everyone!

Rated 5 out of 5 stars

Alex was great

Alex was great! Communication is so important when you place an order. He kept us consistently updated on the progress and ship time of the very large order he was trusted with. I could not of ask for better service.
We have placed multiple orders with Healthy Breeze and have been very satisfied every time.
Thank you.

January 25, 2021
Unprompted review
O2Shield logo

Reply from O2Shield

Thank you Paula, it's always a pleasure to do business with you.

Rated 4 out of 5 stars

I have an older cat that smells

I have an older cat and for some reason he started to smell really bad which made me start sneezing and being short of breath. So I needed a air purifier that could help me breathe better. Couple of hours after turning it on I notice I wasn't wheezing or sneezing so I'm very happy with this product.

January 21, 2021
O2Shield logo

Reply from O2Shield

Thank you Karen, that’s a very helpful review, could you tell us what product you purchased and what we could have done better to get a 5-star review?

Rated 5 out of 5 stars

Although the item took longer that…

Although the item took longer that expected to receive the customer service (Alex) is outstanding.

January 19, 2021
O2Shield logo

Reply from O2Shield

Thank you Anthony, sorry for the delay we had a small logistic problem between warehouses.

Rated 5 out of 5 stars

I was looking for an Air purifier for…

I was looking for an Air purifier for my Family and the customer care team of HealthyBreeze was able to cater towards my exact needs after listening to me and I am 200% happy with the purchase from here.

I definitely recommend this store.

December 5, 2020
Unprompted review
O2Shield logo

Reply from O2Shield

Thank you, we couldn't be happier to read your review!

Rated 5 out of 5 stars

Who could ask for more?

I received quick, friendly service, the best price on the internet, and a quick delivery. Who could ask for more? Thank you, Healthy Breeze!

December 5, 2020
Unprompted review
O2Shield logo

Reply from O2Shield

Thank you for taking the time to write a review, we really appreciate it!

Rated 5 out of 5 stars

Trusted Store

We are buying at Healthy Breeze for a while now. The customer support is amazing. Alex is doing everything possible to meet your needs and we never had a complaint.

November 14, 2020
Unprompted review
O2Shield logo

Reply from O2Shield

Thank you so much, we really value all our customers, no matter the problems :)

Rated 5 out of 5 stars

I ordered an Austin Air from Healthy…

I ordered an Austin Air from Healthy Breeze and was very pleased with the customer service from Alex. He went above and beyond to help me when my Austin Air arrived damaged from shipping. Although I was considering ordering directly from Austin Air, I am so glad I went through Healthy Breeze due to their good prices and superior customer service. I never felt like I was just one customer out of hundreds or thousands. Thank you to Alex and Healthy Breeze!

November 9, 2020
Unprompted review
O2Shield logo

Reply from O2Shield

Thank you Connie! We really appreciate your review.

Rated 5 out of 5 stars

The number 1 reason I ordered was Alex

The number 1 reason I ordered was Alex. After discussing the various manufacturers of the air filters and how each device accomplishes the actual cleansing of the air I made an easy decision and am receiving both air filters weeks ahead of schedule. Honesty regarding the products AND real delivery times are very important during this time of Covid-19. Well on Monday when they arrive I will be saying audios, au revoir, arriva derchi, sayonara and GTFOOH to all viruses that dare enter my home. Thanks Healthy Breeze and especially ALEX. Will be getting more products soon. Clean, safe air is priceless in my opinion

November 5, 2020
Unprompted review
O2Shield logo

Reply from O2Shield

Thank You Clark for doing business with us, you're awesome!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look