I used to recommend Healthy paws to everyone I knew that had an animal BUT THAT NOW HAS CHANGED. I understand premiums will go up with aging animals and I was ok with that and expected it. NOW... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Super efficient claims process, and kind, caring staff. I had my reimbursement before my credit card bill was due. I wish all insurances were this straight forward, and I wish all customer service w... See more
Healthy Paws has been there for our German Shepherd Lacey, whenever she has faced medical challenges. She had to have emergency surgery in 2023, and another emergency surgery in 2024. It was a blessin... See more
our staffy has allergies and we were looking at different foods and saw Healthy Paws on Amazon. After a few weeks of using we noticed a big change in his coat and scratching 😊 we now order straight f... See more
Company details
Information provided by various external sources
Healthy Paws was founded ten years ago with one aim in mind - to provide a more natural, hypoallergenic diet for dogs using only the finest natural ingredients. You will not find any by-products, animal derivatives, artificial colourings, preservatives and additives in any of our recipes; each ingredient has been carefully selected to provide particular nutritional benefit for the dog.
Contact info
Unit 1 Flatten Way, Leicester, LE7 1GU, Leicester, United Kingdom
- 0116 260 2100
- info@heathypaws.co.uk
- healthypaws.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Healthy Paws
Always great with a reminder
Always great with a reminder to re-order and delivery is fast and free. It's why we only buy from here

Reply from Healthy Paws
Great service
This is my dogs regular food and she is well on it. I have now started a monthly subscription. I rang the office to check if I’d set my subscription up properly and they advised that Pre Xmas delivery was to be sent slightly early to ensure delivery over the bank holiday. Very helpful, friendly and efficient and no long wait in the phone to speak to someone either!!!

Reply from Healthy Paws
I usually order by phone but they were…
I usually order by phone but they were not answering so I ordered on line. I am always very pleased with the product which I have bought for my dogs for 10yrs now.
I was running short and unfortunately I didn’t get my delivery for over 2 weeks and ran out had to use a substitute and unfortunately my dog had diarrhoea a not unusual occurrence with GSDs. All is well I must emphasise I am very pleased with Healthy Paws products an wouldn’t use anything else just a delivery problem which I am sure will be blamed on Covid19.
Happy New Year Anne Buchan

Reply from Healthy Paws
Spot on food
Spot on food , my dog is healthy and has a super coat , poo’s are firm and delivery is rapid

Reply from Healthy Paws
Best dog food ever
Our cocker spaniel has been using Healthy Paws for over 3 years he previously had stomach issues all that has cleared up, he has a really healthy looking coat and he doesn't get knots in his fur anymore, we now have a boarder terrier and a puppy cocker spaniel who both love healthy paws ordering is easy delivery is fast thank you healthy paws team

Reply from Healthy Paws
Loves it…
My dog loves this been trying to find a food without fish oils hidden in it .great service have ordered again

Reply from Healthy Paws
5 stars
Our dog has been on this food since she was a pup, her coat is always so shiny, we get complements all the time on her beautiful coat, every vet check up he’s always remarked on what a well looked after dog she is.

Reply from Healthy Paws

Reply from Healthy Paws

Reply from Healthy Paws

Reply from Healthy Paws
Excellent service and prompt delivery
Excellent service and prompt delivery. My dogs love the food and one is a very fussy eater.

Reply from Healthy Paws
Great pet insurance company!…
We have two German shepherds that have had numerous health issues and Healthy Paws has been excellent in their easy claim process and honest coverage. We love this insurance company!!!

Reply from Healthy Paws
Both our dogs really love these…
Both our dogs really love these biscuits,and healthy paws do have a good variety to keep them interested.

Reply from Healthy Paws
Great service and excellent food for…
Great service and excellent food for our puppy
Excellent service
Excellent service, fast delivery, super product our dog loves it! 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







