Healthy Rips  Reviews 19

Fantastic company, fantastic products, fantastic customer service, quick and easy delivery. Highly recommended.

Been my main device for 20 odd months and i enjoy it. give it a weekly clean and its away. my rogue did eventually bite the dust charging wise but the 50% off my next device saved me a few quid on the rogue 2.

overall happy customer. ow and the 50% off replacement was really easy i live in the UK so they said not to bother with shipping the old device back to them which was a bonus

So I was really excited to get my fury edge. But then I got it. And ima say this. If you like smoke or vapor when you smoke then don't buy this. Yes it does produce vapor but it's very little. The chamber is so small you can't get but a hit or two then it tastes bad. I would return it but then I go read there supposedly "100% money back guarantee" they want to take 20% restocking fee. This has served its purpose. Companies add policies like this to discouraged people from returning there bad products they know they are selling you. The whole time I spent with this device I was (TRYING TO GET A HIT!!!) It's going in the garbage I wouldn't even give this to anyone. I don't like wasting anyone's time unlike this company

My edge stopped working so they gave me a $65 discount on the rouge bundle. I incorrectly thought I had a problem so i sent it to be checked out they explained there was nothing wrong with the unit but sent me a whole new bundle. Fantastic customer service

The device itself is fine and has held up pretty well over time. But as another user mentioned here, the mouthpieces are terrible. They just don't last unfortunately. They have plastic tabs that snap off, rendering them unusable. And according to Healthy Rips, the mouthpieces are not covered under their warranty...
A bit of a shame that a company can't stand behind their product and help out the customers that have problems with them. Instead they throw them under the bus.
As a person living in Australia, if you're buying outside of the US, they don't seem to really care about the local laws either. Here, products have to have reasonable durability. And I wouldn't call this reasonable.

EDIT: I ended up contacting Healthy Rips regarding the replacement. As I would assume, anyone reading their reply would most likely assume it's pretty good will offering to replace the faulty device with the updated one.
However, all they are ACTUALLY offering is for me to send me device in, to get 50% off a new device off of their own website. But only if my device is still having problems.
As I've already thrown the old mouthpiece away, since it's been over 4 months since I had the issue. I can only assume anyone having the same problem would've done the same. So essentially, it's a poor, effectively worthless offer.

This is just sad. When I actually contacted them over 4 months ago, they absolutely refused to help me. Considering their reply here, they even knew it was a common and KNOWN issue, yet they refused to help me previously. So don't trust their word. And stay away from this company if you care about any kind of customer service.

Let me start by saying the people that work for this company are very nice. However, it doesn't matter if the product is no good. I would say don't be fooled by the reviews. I purchased one of their fury 2 models and it lasted two months. This has a serious design flaw. The herbs get into spices between the mouthpiece and the vaporizer creating a residue over two months or so, then it's not usable. And when I say unusable, I mean the mouth piece just falls off and cannot stay connected. I bought 4 mouthpieces and all did the same thing after 1-3 months. This ended up being a total waste of money. $100 for the vaporizer and $20 for 4 mouthpieces. You do the math. Just do yourself a huge favor and buy something, anything else.

Update 1.14.2022

Company says there's sorry about this and they'll supply me with free mouthpieces. I've addressed this with them 3 times before. Now when it's publicly reviewed how much of a piece of garbage their product is, they say they'll supply free mouthpieces? Why not when I contacted you before? I contracted them and bad to pay for mouthpieces because they said it was my fault.

Now that I post a public review they want to say they'll give me free mouthpieces. Why didn't they do this to begin with?

It's not an issue with my taking caring of it. I clean the stinkin' thing everytime I use it. It is a big design flaw! Big design flaw. I paid $119 for a pax 2. Had it for 3 months. No issues. Save your money. This is just a bad product.

I'm finished with this company and their useless product. I don't want anything from them. I'm posting to warn others. By the way, this is a mass produced heap of garbage that is marketed under many different names. They all look the same. Same garbage different name. DONT BUY!

Absolutely outstanding customer service, my rouge began stating an error message and this was due to overprotective settings on newly released models. Instant response from healthy rips, standard protocol requires returning for diagnostics. However as I'm in the u.k and would have to pay postage costs. They simply asked for photographic proof, then sent out a replacement straight away! Also highly recommended their rouge, it's my third and by far best device to date! Less temp and material. For more flavour, plus vapour! What more could you ask for.

these are quality vapes. had a problem with one and sent it back to company. they sent me a brand new one! cant complain about that

I purchased the Fury 2 because my old device (only 3 weeks old) stopped working. Since getting this device, I cannot say enough good things about this little workhorse and Healthy Rips' Customer Service.

Awesome Fury 2 Benefits:

Best benefit - hits smooth and same great flavor every single time. I will never go back to combustion!!

Customer Service - have reached out a few times and they are always quick to respond and so helpful.

Smart design - ergonomic design feels good to use and consistently works without flaw. Also has a high end feel.

Easy to clean - everything very easy to get to and clean.

Accessories - many accessories available that work actually work.

Fury 2 woks just as good, if not better than a $350 device

No regrets buying the Fury 2

I have to go as far as A 5 I forgot about the Service.
1. Affordable
2. Compares the Fury Edge with the High Priced Units. Not a problem just as good if not better.
3. Personally i have tried them all well most of them. Well lets talk Vapor The Fury 2 is right up there with the best and even better than some.
4. The Fury Edge 2 fits in your pocket
5. Quality made I have dropped mine so many times and it keeps on Ticking.
6. I can go on an on, So let me just say I did all the crazy research for you, plus I own this Vaporizer and tried several other costing $ 200. to $ 500. and more. So, go to HR Rips Store and check it all out. OH i almost forgot the service is a 5 Star Plus.

Really good customer service! Unfortunately my package was returned to sender as it was stuck in a post office that was closed down due to corona and they promptly contacted me and sent it back without extra charges, I'm impressed.

Further to that, the Fury 2 is excellent, so discreet and neat.

Thank you!

I purchased the fury edge after every local smoke shop was trying to sell me pax3 wich cause me to do an extensive amount of research and seeing that all the different vaporizers fury edge had perfect reviews now owning one a little over a week and I see why! I'm glad to have found out about healthy rips. They make a great drabelle product and do not charge a Ridiculous outrageous price. Every smoke shop was trying to sell me pax 3 wich is over priced by far and outdated. Pax 3 on sale was going for $199.00 for $165.00 I got the fury edge bundle ,3d flow stem,dosing capsule's, and they gave me a free grinder. Not to metion this device is a few years younger then pax 3 making it newly upgraded technology wise.I'm very happy with this device I had a small question and emailed customer service they got back to me the following business day. I use the fury edge daily perfect for on the go really takes the edge off, hits like a champ as well I'm loving this device I hope it stays strong for the long run. Does come with a decent warranty and definitely recommend the dosing capsule's keeps everything clean like new and I find it helps heat up even better.

Healthy Rips is a fantastic company.
I had two queries -- one before and one after purchasing my FURY 2 -- and they responded to both immediately and in a very, very thorough and thoughtful way.

I cannot recommend them enough.
They are the greatest company out there.

Just upgraded to the Fierce from the Force. Love the Force,its stealth, fast charging, good vapor are some of the things I like. However, the flavor in the Fierce is just that. Tasty rip after rip, especially if you are nugging it. (Load a nug instead of grinding). Longer battery, life, haptic feedback, adjustable timed session display, great customer service, fast and free shipping to the Virgin Islands.....What???!! With Healthy Rips, everything IRIE!!

Some of the best customer service out there (in any industry). Top quality vapes (I have 2 fury 2's). I use these more than any of my other vaporizers (& I own over 20 other portables). These guys have listened to customers (and other vaporists from fuckcombustion.com) to implement changes and suggestions. I have no issues whatsoever with the standard mouthpiece (especially while using with the awesome dosage capsules that allow sub 0.1g loads) however the glass adapters allow awesome taste and smoothness. All in all, 9/10; the only downside I can find with the fury 2 is the non removable/replaceable battery however this is easily worked around. :)

The new reference in vapor quality, HealthyRips is a great company that cares about her products and customers, units are affordable, design is solid, CS is prime.
Top advisable Vaporizer

I have both of their vaporizers and they are the best I have ever used. The Force is my daily vape - but I just got a Fury and it is starting to become my favorite. I get bigger clouds from these than I get from my Crafty...and that is saying a lot. Great job HR!