Healthysupplies Reviews 

38,182
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide, fantastic selection of healthy items, stating that everything is always of wonderful quality and delivered promptly to their doors. Many people really appreciate the easy-to-use website, eco-friendly packaging, and incredibly helpful customer support team available. Some reviewers were not happy with product quality, mentioning that specific food items such as dried fruit or nuts were occasionally hard, dry, or stale. Some people were very dissatisfied with slow dispatch times, occasional courier delivery issues, or receiving products that were extremely close to their expiration dates.

What people talk about most

Product

Customers had positive experiences with product, noting a wonderful selection of quality goods that are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive fast and in... See more

Quality

People report positive experiences with quality, highlighting that items are consistently good, well-priced,... See more

Order

Users describe ambiguous interactions with order, reflecting a stark divide in customer experiences. While... See more

Service

Customers consistently note positive experiences with service, highlighting prompt order fulfilment, reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a good place to buy stuff and reasonable but sometimes if I was not satisfied with a product and have mentioned that nothing gets done. It's take it or leave it unlike other companies who refund... See more

Company replied

Rated 5 out of 5 stars

I’ma “frequent flyer” with Healthy Supplies, and I wouldn’t go anywhere else! Despite us living on a far-flung island, our deliveries always arrive speedily and in perfect condition. All the product... See more

Rated 5 out of 5 stars

Just wanted to say how great Healthy Supplies have been. I love their products, which always arrive fresh and in the best condition. Recently my order was lost by Evri and was immediately re-supplied... See more

Rated 5 out of 5 stars

Healthy Supplies is my go to store for nuts, seeds, pasta, vanilla, pasta sauce, Clear Spring products, recyclable bin bags and much more. Huge range of products, eco friendly recyclable packaging (we... See more


Company details

  1. Health Food Store
  2. Online Food Ordering Service
  3. Supermarket

Written by the company

Hello, we are Healthy Supplies! We stock the widest range of organic and eco-friendly food, drink and lifestyle products online. Our selection includes free-from, vegan and gluten-free foods and you can make massive savings with our economy sized bulk packs. We’re committed to enhancing the overall health and wellbeing of our customers. That’s why, on top of health foods, we offer sports nutrition, eco-friendly home and ethical beauty products. All of our products are selected by our team, we have made it our goal to bring healthy food to everyone. High quality products, at competitive prices all delivered directly to your door! Healthy Supplies is an online health food & health products store based out of Sussex, England. International delivery is also available for our overseas customers.

Written by the company

Our Eco-Friendly Mission!
It is our mission to operate in the most eco-friendly way possible. As an online retailer, we have a responsibility to reduce our carbon footprint and practise environmentally friendly processes. We only have one planet, there is no planet B. So we want to ensure that we leave as little behind as possible. We also want to help our customers do the same! We are keen to enrich the market with a plethora of eco-friendly products and alternatives to make your eco-friendly journey as easy as possible! For more information on how we operate please visit Healthy Supplies: https://www.healthysupplies.co.uk/eco-friendly-healthy-supplies.html

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

38K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(38,182)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I ordered 2kg of walnuts and put them…

I ordered 2kg of walnuts and put them in the cupboard in March - which seems to me to be reasonable.
I recently opened the pack to see that the Best Before date was May 2026. Their response to my query was badically tough - we put dates on the packets for transparency and it's too late to return.
BEWARE of this company's BBE dates and don't get caught.

May 14, 2026
Unprompted review
Healthysupplies logo

Reply from Healthysupplies

Dear Mrs Lindsay,

Thank you for your review.

Although the Best Before date was indeed on the packet, it was also displayed prominently on the product page on the website from where it was purchased. We're really sorry to hear you didn't see this. We include them there so customers are fully equipped to decide whether or not to make a purchase. We welcome questions about our products prior to customers placing orders and are swift to reply to emails with any further information that'd needed.

We're always happy to accept returns of unopened goods such as this within a full thirty days of receipt too, and urge everyone to check their goods on arrival to ensure they are happy with them.

Best regards,
Dom
Healthy Supplies

Rated 1 out of 5 stars

Absolutely appalling

Absolutely appalling. Delivered rye flakes in torn packaging with risk of contamination. Have take over a week to collect , refused good will gesture, failed to open complaint and now stating 15 days to process the return. Do not use this useless company . Order number 1536344. The response of the retailer is very insulting. I was available for ALL collections and the £10 offer of good will required accepting the risk that another poorly packaged item in a box that was clearly too small would be delivered. The retailer had been slow to respond and given inconsistent updates. The response, trying to hide the errors, adds insult to injury. Do not use this retailer

May 18, 2026
Unprompted review
Healthysupplies logo

Reply from Healthysupplies

Many thanks for taking the time to leave us a review. We are pleased to have resolved the case for you. I can see that we have now resent your order, and issued the relevant refund. We can also see that you were given a voucher to apologise for any inconvenience.

We want to thank you for your patience. If you have any queries please do not hesitate to contact us.

Kind regards,
The Healthy Supplies Team

Rated 1 out of 5 stars

Unacceptable packaging for glass jars

A parcel of glass containers, for fermented refrigerated goods, was delivered in a cold bag marked as fragile, within a box not marked as fragile! Obviously, no-one knowing the box contained glass containers would have thrown it around. When I opened the bag, the contents were everywhere, the smell was awful and I cut my hands getting out the other goods. Never again.

May 8, 2026
Unprompted review
Healthysupplies logo

Reply from Healthysupplies

Hi Sandra,

Thank you for the review.

I'm very sorry to hear there was a breakage in your order and there was no Fragile sticker on the parcel, and that you cut your finger. This is definitely not the experience we want our customers to have. I have refunded you for what you told us was broken, and asked the warehouse manager to have a meeting with the packer about this. We have also upgraded all future orders made with the same email address to our premium courier service, and sent you a goodwill voucher. I'm so sorry this happened - please accept our sincere apologies for the inconvenience.

Best regards,
Dom
Healthy Supplies

Rated 5 out of 5 stars

I love Healthy supplies

I love Healthy supplies, they have a huge range to choose from and there is always something extra they offer (free item, discount). Highly recommended!

April 20, 2026
Rated 5 out of 5 stars

Thank you

Thank you, Healthy Supplies. Great team! They keep you abreast with important information, regarding your orders. I highly recommend this company. Good Service!

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Organic

I like to buy organic whenever I can and this company has a wide variety of good quality organic food at reasonable prices.

April 8, 2026
Rated 2 out of 5 stars

dried apricots

The dried apricots were extremely dry and hard. Usually they are softer and delicious
After reading my review Healthy Supplies very generously gave me a discount voucher off a subsequent purchase.

April 15, 2026
Healthysupplies logo

Reply from Healthysupplies

Hi Keith,

Thanks for your review.

I'm sorry to hear you weren't happy with the Apricots. We do ask customers who aren't happy with any aspect of their order to get in touch with us so we can fix any issues. We have now emailed you with a resolution which I hope you're pleased with.

Kind regards,
Dom
Healthy Supplies

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