Healthysupplies Reviews 

38,182
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide, fantastic selection of healthy items, stating that everything is always of wonderful quality and delivered promptly to their doors. Many people really appreciate the easy-to-use website, eco-friendly packaging, and incredibly helpful customer support team available. Some reviewers were not happy with product quality, mentioning that specific food items such as dried fruit or nuts were occasionally hard, dry, or stale. Some people were very dissatisfied with slow dispatch times, occasional courier delivery issues, or receiving products that were extremely close to their expiration dates.

What people talk about most

Product

Customers had positive experiences with product, noting a wonderful selection of quality goods that are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive fast and in... See more

Quality

People report positive experiences with quality, highlighting that items are consistently good, well-priced,... See more

Order

Users describe ambiguous interactions with order, reflecting a stark divide in customer experiences. While... See more

Service

Customers consistently note positive experiences with service, highlighting prompt order fulfilment, reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a good place to buy stuff and reasonable but sometimes if I was not satisfied with a product and have mentioned that nothing gets done. It's take it or leave it unlike other companies who refund... See more

Company replied

Rated 5 out of 5 stars

I’ma “frequent flyer” with Healthy Supplies, and I wouldn’t go anywhere else! Despite us living on a far-flung island, our deliveries always arrive speedily and in perfect condition. All the product... See more

Rated 5 out of 5 stars

Just wanted to say how great Healthy Supplies have been. I love their products, which always arrive fresh and in the best condition. Recently my order was lost by Evri and was immediately re-supplied... See more

Rated 5 out of 5 stars

Healthy Supplies is my go to store for nuts, seeds, pasta, vanilla, pasta sauce, Clear Spring products, recyclable bin bags and much more. Huge range of products, eco friendly recyclable packaging (we... See more


Company details

  1. Health Food Store
  2. Online Food Ordering Service
  3. Supermarket

Written by the company

Hello, we are Healthy Supplies! We stock the widest range of organic and eco-friendly food, drink and lifestyle products online. Our selection includes free-from, vegan and gluten-free foods and you can make massive savings with our economy sized bulk packs. We’re committed to enhancing the overall health and wellbeing of our customers. That’s why, on top of health foods, we offer sports nutrition, eco-friendly home and ethical beauty products. All of our products are selected by our team, we have made it our goal to bring healthy food to everyone. High quality products, at competitive prices all delivered directly to your door! Healthy Supplies is an online health food & health products store based out of Sussex, England. International delivery is also available for our overseas customers.

Written by the company

Our Eco-Friendly Mission!
It is our mission to operate in the most eco-friendly way possible. As an online retailer, we have a responsibility to reduce our carbon footprint and practise environmentally friendly processes. We only have one planet, there is no planet B. So we want to ensure that we leave as little behind as possible. We also want to help our customers do the same! We are keen to enrich the market with a plethora of eco-friendly products and alternatives to make your eco-friendly journey as easy as possible! For more information on how we operate please visit Healthy Supplies: https://www.healthysupplies.co.uk/eco-friendly-healthy-supplies.html

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

38K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(38,182)

199 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Done and order for collection. Staff were lovely and the items are great. The dandelion coffee is great and would definitely recommend. I will be ordering again.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

A parcel was sent to Evri who delayed…

A parcel was sent to Evri who delayed and then never delivered & you kindly and quickly sent a replacement with DHL. This was a quick and efficient response - much appreciated. Evri is proving a repeatedly unreliable courier here. Many thanks

October 14, 2025
Rated 1 out of 5 stars

HOPELESS!!

Like some of the other negative reviewers of Healthy Supplies, I am having to resort to writing a negative review in the hope of getting a response from Healthy Supplies! I have contacted Healthy supplies multiple times through ALL of their different lines of communication, including the email address given for 'urgent' issues, and, other than automated acknowledgement e-mails, I have still not had any response that could help me sort out delivery of my order, which I placed on 18th October and which I have still not received!

October 29, 2025
Unprompted review
Healthysupplies logo

Reply from Healthysupplies

Hello,

Thanks for your review.

I'm very sorry your order hasn't reached you. It does appear to have been refused at the address you specified, according to the courier. I can see my colleague emailed you asking if you would another order sent out to a different address, and we look forward to hearing from you.

Kind regards,
Dom
Healthy Supplies

Rated 5 out of 5 stars

Great customer service assistance

I had a problem with a delivery that hadn’t happened and got in touch with Customer Service. Dom (a member of the team) was incredibly helpful and had a replacement delivery organised in no time at all. This was delivered the following day. As it happens the “missing” one also turned up on the same day! Dom arranged for me to pay a reduced amount for the replacement - so I’m now happy. It was great customer service all round - so thank you Dom.

October 13, 2025
Rated 5 out of 5 stars

Nuts

Got all the nutty supplies i needed in one little box. Ready to make next batch of granola. Yum.

September 27, 2025
Rated 1 out of 5 stars

No sign of my parcel

No sign of my parcel. Evri useless. Supplier cavalier attitude.

September 25, 2025
Healthysupplies logo

Reply from Healthysupplies

Hi Karen,

Thanks for your review.

I'm sorry to hear you didn't receive your parcel. We can see the tracking says it was delivered the day after it was dispatched. However, the delivery photo is not clear so we're sending your order out to you again with a different, premium courier, and I hope it arrives safely. Please accept our sincere apologies on behalf of Evri, and kindly let us know if the first parcel does turn up.

Best regards,
Dom
Healthy Supplies

Rated 1 out of 5 stars

An Absolute Rubbish

An Absolute Rubbish . Black old Rotten Figs sent it to me by the seller . I would absolutely avoid them . DONT TRUST THEIR PRODUCTS .

September 10, 2025
Unprompted review
Healthysupplies logo

Reply from Healthysupplies

Dear Gee Mian,

Thank you for your review.

You contacted us to say the figs you purchased from us were absolutely delicious. You also said you didn't like the colour which you said was black. We asked for photographs showing what you had described, and you sent a photograph showing one fig, which looked like a completely normal dried fig, in a shade of light brown. To be diligent and thorough, we conducted a check on all our samples from the batch you told us about, and didn't discern any quality issues at all. These are premium organic Turkish figs, certified by The Soil Association, and we didn't receive any other complaints at all about them. I'm sorry they caused frustration, but we hope you are able to use them.

Kind regards,
Dom
Healthy Supplies

Rated 5 out of 5 stars

All In One Place.

I saw a recipe on You Tube for a smoothie.
The e mail I received that day came just in time,
all the items I needed I found on Healthysupplies website.
All were delivered quickly, so I had the best smoothie ever that morning.

One thing that did really surprise me, was the size of the bags! Huge! Very generous indeed.

I will go to Healthy Supplies again if I need anything to aid me in my quest for my planned healthy life.:))

Thank you for excellent service...Best Regards..

September 20, 2025
Unprompted review

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