The Hearing Care Centre Ltd - Hadleigh Reviews 2

TrustScore 4 out of 5

3.8

10 Stone Street Court, Stone Street, IP7 6DN Hadleigh, Suffolk, GB


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Company details

  1. Hearing Aid Store

Written by the company

The Hearing Care Centre is a multi award winning family run hearing care company looking after the hearing impaired throughout East Anglia. Born in 1998 The Hearing Care Centre is now a well established independent practice and in fact the only multi centre truly independent hearing aid dispensing company operating across both Norfolk and Suffolk. We have no specific commitment to any one manufacturer of hearing instruments. Being truly independent enables us to give totally unbiased advice on all hearing concerns leading to the prescription of the most appropriate type of product to suit an individual's needs. "Our goal is to achieve 100% customer satisfaction through taking a personal approach and providing the very highest quality hearing care"


Contact info

  • 10 Stone Street Court, Stone Street, IP7 6DN, Hadleigh, Suffolk, United Kingdom

  • 1473230330

3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

I would highly recommend the Hearing Care Centre.

I would highly recommend the Hearing Care Centre as the support that my Mother received was incredible.
Michael was exceptionally kind, helpful and understanding with my mother whilst completing the intial hearing test, explaining the choice of hearing aids and giving excellent advice and support over the weeks. Michael has been friendly and patient, which has allowed my elderly mother to feel confident enough to make her own decisions about her choice of hearing aids and although she found it difficult to insert the hearing aids initially due to arthritic hands, Michael's support has meant that she can now confidently insert and remove her hearing aids independently. Her hearing is now so much improved that she is able to hold conversations with people again and hears well in group settings, her confidence has really grown.
Thank you very much Michael for changing my mother's life in a very positive way.

April 13, 2026
Unprompted review
The Hearing Care Centre Ltd - Hadleigh logo

Reply from The Hearing Care Centre Ltd - Hadleigh

Thank you for taking the time to leave such a lovely review, Carole. We're so glad to hear that Michael could offer the right support to your mother and ensure she had the time, attention and knowledge required to choose and operate her hearing aids with confidence. Please do let us know if there's anything we can do to help at any point and pop back in to see us - we'd be happy to help.

Rated 5 out of 5 stars

I dealt with Michael in Hadleigh

I dealt with Michael in Hadleigh. The experience was excellent. Michael is a very effective and efficient communicator and knowledgeable about hearing processes, testing and hearing aid technology. He is polite and each visit felt like an education, so I always came away having learned a lot more about my ears, my hearing and the use of new aids. On return visits I was shown solutions to anything that had cropped up as an issue about using or cleaning the kit. From the first ear wax removal session with Serena to Michael's educational explanations about how to get the best out of my new hearing aids, the memories are of politeness and effective sessions. Very impressive and recommended if you feel your hearing is starting to fail you.

March 18, 2026
Unprompted review
The Hearing Care Centre Ltd - Hadleigh logo

Reply from The Hearing Care Centre Ltd - Hadleigh

Thank you for your lovely review, Paul. We're so glad to hear that you had a positive experience with Michael and Serena and that we managed to help you with both earwax removal and finding the correct hearing solution for you. Please do get in touch if there's anything else we can do and we look forward to seeing you back in clinic again soon.

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