Hears Hearing & Hearables Reviews 

777
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, finding them very reasonable and often better than competitors for hearing aids and accessories. Many appreciate the quick delivery of their orders, noting products arrived sooner than expected and were well-packaged. The service is consistently highlighted as helpful and accommodating, making the ordering process easy and efficient. However, some customers also noted significant delays with delivery, especially when paying for expedited shipping, and felt the company lacked accountability for these issues. A few other people also mentioned receiving incorrect items or incomplete orders.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy to select and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and... See more

Service

Customers consistently note positive experiences with service, highlighting the excellent customer service... See more

Price

People report positive experiences with pricing, consistently finding fair, reasonable, and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived sooner than expected Easily connected to our TV set Pairing completed on first try per directions Sound free of static/excess noise, clear speech & music TV program Rexton Aides quickly c... See more

Company replied

Rated 5 out of 5 stars

Kim and her associates are honest, straight forward and extremely professional. They are in Minnesota and I’m in Texas. Purchased my hearing aids at a very reasonable price and received them pre-... See more

Company replied

Rated 5 out of 5 stars

Best prices for hearing aid chargers. The Signia Pure Standard Charger is indeed compatible with Hear.com's Horizon IX and much cheaper. Plus, this desktop charger is more convenient at home and I u... See more

Company replied

Rated 5 out of 5 stars

A great experience buying an accessory for my Widex hearing aids here. First reason: Hears Hearing & Hearables offers a MUCH better price than was offered by the audiology practice connected to... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Hearing Aid Repair Service

About Hears Hearing & Hearables

Written by the company

We created Hears Hearing & Hearables to provide an easy accessible and affordable way to take care of the health of your ears and hearing.

Hears Hearing & Hearables believes in transparency. Our providers and service support will help you with what you need. Our fee for service is available if you need anything above what customer service can help with. Professional support is available for a fee-for-service. Our professionals have agreed to the highest of standards of care in the field of hearing health.

We pride ourselves on our care and also our products. We offer products that we believe are of the highest quality and will be useful to you or your loved ones. We have products that will clean your ears. Hears Hearing & Hearables has products to protect your hearing. We have musician hearing protection, hearing protection for those who love to go to music concerts and want to protect their hearing and protection for hunters and those who work in noise. We want to help parents get hearing protection for the young kids. Finally we carry all kinds of hearing products like over-the-counter hearing aids and so much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

777 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(777)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The instructions to program the watch…

The instructions to program the watch are impossible to understand. Print is so small I can't read it. Unable to program watch so it is useless.

October 9, 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Sent you an email. Have not heard back from you. I hope you got it working.

Rated 5 out of 5 stars

Good service for hearing aid repairs

They were great in helping me get my hearing aids repaired. Very supportive and a pleasant experience

October 10, 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Oh great! Thank you and you were also great to work with!

Rated 5 out of 5 stars

Wow Super People

Wow. Super professional people that are fair honest and on top of making the customer feel special. Thank you

October 24, 2025
Unprompted review
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

You are special. Thank you for trusting us!

Rated 5 out of 5 stars

Very helpful,wish I could have talked…

Very helpful,wish I could have talked to you on the phone.Did not know of this company, but very happy with the experiance.Thank You.

October 23, 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

We have a phone number but we like to save it for our patients! Become a patient! THANK YOU!

Rated 5 out of 5 stars

A Great professional provider.

Kim and her associates are honest, straight forward and extremely professional.
They are in Minnesota and I’m in Texas. Purchased my hearing aids at a very reasonable price and received them pre-programmed in only a few days.
Using the remote Tele Health technology for fine tuning was easy and saved me a lot of time. No longer have to drive into town for adjustments. Very convenient!
Highly recommend them.

October 16, 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

I wish every customer/patient was like you!! <3

Rated 5 out of 5 stars

Excellent value and service from Hears

Fair and reasonable prices for hearing aid parts and supplies. I bought a receiver for my WIdex 440 Moment HA and the price ($55) was very reasonable and the shipping was quick. Worth the membership as an audiologist will charge $150 for the part.

October 6, 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Great! Thank you

Rated 1 out of 5 stars

I never received my item

I never received my item, even though I was advised it would be shipped.

October 6, 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Sometimes the mail takes longer. Here is the tracking info. https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9434636106025276966584 And here is some information on shipping. https://hearshearingandhearables.com/expedited-shipping/

Rated 5 out of 5 stars

A very good price

A very good price. Top quality product. After installing this part and activating my hearing aid it's operating great!

October 2, 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Wonderful. Please shop again. :)

Rated 4 out of 5 stars

Membership required

It's an easy purchase but confusing as to why a "membership" is required.

October 13, 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

We are a warehouse and we have to start somewhere. A membership is needed only if you're going to sell your hearing aid in our store.

Rated 5 out of 5 stars

I ordered 2 of the same item but only…

I ordered 2 of the same item but only received one. After notifying the company of this they immediately
sent the other device. Very prompt service.

September 29, 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

ReSound products are drop shipped and the Warehouse there missed your product. We emailed you and it's all worked out. I hope you can fix this review. Thank you!

Rated 3 out of 5 stars

I received the wrong model charger.

I received the wrong model charger.
Their return policy is harsh.
I had to pay for the wrong charger's return.
It wasn't great.

September 29, 2025
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

If we sent you the wrong charger then we pay for the return. If you ordered the wrong charger we just have a restocking fee.

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