Heathrowparkandgo Reviews 

2
•
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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2 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible company will never use again

Terrible company will never use again. First time we got taken to airport on 14/10/26 the driver refused to give me my change for the extra £8 of ferrying us, he said I shouldn’t ask for change cause I gave him £10, which I found unprofessional. On our return on 29/10/26 we waited 45 min to get picked up with no apology from driver, rather he argued that he had been there earlier and yet he knew we had to collect our bags after landing. It was clear he was the only driver and could not plan his pickup times properly. We arrived at the car park where my car was and it was so tightly parked even he couldn’t get in to move it. Again no apology. He was answering his two phones at the same time and I could hear passengers asking to get picked up and he was making false promises about their waiting times. Another passenger who shared our ride also could not get his car out of his parking space because they had parked a car behind his vehicle and he had to wait for someone to come move that car. The driver who picked us up was clearly overwhelmed, attitude was Just unprofessional and disappointing after you’ve travelled back from far. I don’t recommend infact they have made me decide to just use the expensive onsite airport car parks In future

October 29, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!!!

DO NOT USE THIS COMPANY!!!!
I travel regularly and have to say this is the worst experience for airport parking. Advertised as the closest car park to the airport which was incorrect as not even associated with the airport. Parking was a car park behind an office block with no one there to welcome you and once someone did arrive then the experience got worse. The shuttle was a clapped out car with rubbish all in it and the driver constantly on 3 mobile phones positioned on his lap whilst driving as many customers phoning to complain about waiting and being picked up. Once arrive at T4 arrivals, the driver mentioned a concern that the police were there as he said "we are not allowed to drop people off here". It is an £7 charge per vehicle for drop off. there were 3 people in the car going and each of us were charged £8. Same on the return. I wanted to pay by car but was told I had to pay by cash. When I asked for a receipt the driver said I had to email the company for the receipt. Guess what when emailed they do not provide receipts for cash and insist on you paying by card. Every customer I spoke with had a bad experience on their return. Fundamentally this business and its operators are rotten to the core and just out to fleece you. Avoid using this company otherwise I told you so.

October 27, 2026
Unprompted review

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