Food poisoning
The sushi was super good, it was perfect, but then the next day I got the worst food poisoning of my life, the food was really good but due to food poisoning I wouldn’t buy again
December 7, 2025
Unprompted review
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Company details
Written by the company
Heaven Crane er en restaurant i Helsinge, som har specialiseret sig i Sushi og kinesiske retter. Vi tilbyder både en god oplevelse i vores restaurant til hele familien, med lækker buffet til fornuftige priser, ligeledes takeaway sendt lige til døren. Vi stræber efter at give en hyggelig og god oplevelse for vores kunder med vores autentiske buffet.
Contact info
Vestergade 23, 3200, Helsinge, Denmark
- 48798383
- HeavenCrane@hotmail.com
- heavencrane.dk
3.0
Average
48 reviews
Hasn’t replied to negative reviews
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If you r looking for a cozy and…
If you r looking for a cozy and relaxing place to eat, NOT here!
Rudeness is service.
The food is salty and greasy.
Disgusting 🤮
July 5, 2024
Unprompted review
This place is awesome specially when…
This place is awesome specially when you have kids. Huge variety and fresh food.
November 4, 2023
Unprompted review
More respect for your customers please
I will not go there anymore.
A couple of months ago, I found that one of the dessert toppings was definitely not fresh anymore. It did not taste as it should and made me almost vomit.
The contents (little balls) were also sticking to eachother, but I still put it on top of my icecream.
I told the owner that the topping was definitely not good anymore, so he took it away to "taste". Why not taste right in front of me? He came back after a few minutes, telling me it was exactly the way it should be. I was 100% sure it was not. And he placed it back to where it came from.
When paying the owner got back to the issue, telling the toppings were really good, yum and that I was basically wrong.
Then he said: the topping contains licorice, it must be that. I spoke in English with him...
I know most foreigners hate that stuff, but I come from a country where we love this stuff, also me. So no, that was definitely not it.
He really made me feel small and sorry, but I expect a bit more respect as a customer, especially from a restaurant owner (I assume he was the owner). They can not handle complaints and will absolutely throw it back to you instead of taking it in and handle it.
We also had one time that a waitress told my Danish boyfriend (in Danish) that he had to order sushi from the menu and insinuated that we had to pay extra for it, as they didn't have that much sushi that day anymore. So I asked the owner what that was all about and he said I must have been mistaken, because of the language difference. Eh sorry, no this was said in Danish to a Dane, so it's not the language difference.
They constantly try to give the complaint back to the customer and this doesn't sit well with me. Do something with the complaints!
More respect for your customers, you have lost us. We were regulars, but since this happened twice now....no more.
October 19, 2022
Unprompted review
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