Hebronnutrition Reviews 241

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers had a great experience with this company. Customers are really happy with the high-quality products, often noting that these items are difficult to find elsewhere. Many people appreciate the clear shipment tracking, well-packed products, and the absence of hidden charges, leading to overall satisfaction with their purchases. However, some customers were dissatisfied with the delivery service, experiencing longer than expected shipping times and issues with tracking information not updating. A few other people also felt that the response times to their inquiries were slow, and some even reported not receiving their orders or receiving products that did not match the descriptions.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praise the high... See more

Delivery service

Users describe ambiguous interactions with delivery services. While many customers praise fast shipping, with... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express satisfaction, highlighting timely... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of the... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers report a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I made 2 orders. 1 just before Christmas and 1 mid January. The Christmas order took about 3 weeks to arrive (which is to be expected with the holidays). My mid January order arrived within 10 days. I... See more

Rated 4 out of 5 stars

Read a lot of negative reviews and nearly cancelled my order. Took a chance and I wasn't disappointed Goods came as promised from USA so took bit of time as expected, but they did arrive as stated... See more

Rated 4 out of 5 stars

This is possibly the best sunscreen protection I've found till easy to spread on, not too sticky, no colour - of course, *does* leave your skin a bit shiny (but that doesn't bother me). If needed, you... See more

Rated 5 out of 5 stars

I’m very satisfied with Hebronnutrition. Even though I order from Europe, my Tongkat Ali LJ100 arrived within 10 days with no extra fees. A reliable store that I can truly recommend to international c... See more



Contact info

3.8

Great

TrustScore 4 out of 5

241 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quality of products and service exceptional.

Great products with a quick turnaround time. Went above and beyond expectations.

October 22, 2024
Unprompted review
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Reply from Hebronnutrition

Thank you so much for taking the time to share your positive experience on Trustpilot! We’re thrilled to hear that you enjoyed our services and that we could meet your expectations.

Your feedback not only motivates our team but also helps potential customers make informed decisions. We’re grateful for your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Hebron Nutrition sells amazing products…

Hebron Nutrition sells amazing products and I highly recommend purchasing from them. They are reputable company and I will continue to be a loyal customer. Do not hesitate or question ordering from this company.

October 25, 2024
Unprompted review
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Reply from Hebronnutrition

Thank you so much for taking the time to share your positive experience on Trustpilot! We’re thrilled to hear that you enjoyed our services and that we could meet your expectations.

Your feedback not only motivates our team but also helps potential customers make informed decisions. We’re grateful for your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

I was looking for Vitamin D for myself

I was looking for Vitamin D for myself. I was given good advise on the pros of using liposomal vitamin D versus capsules. Shipped very quick. Excellent service, pricing and products.

October 8, 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Thank you so much for taking the time to share your positive experience on Trustpilot! We’re thrilled to hear that you enjoyed our services and that we could meet your expectations.

Your feedback not only motivates our team but also helps potential customers make informed decisions. We’re grateful for your support and look forward to serving you again in the future!

Rated 1 out of 5 stars

Worst in the world.

Worst in the world.
Send email to confirm item in stock, said yes.
When the order was placed, it was cancelled and not refunded. When asked for a refund, Shopify was told that refunds were not allowed, but you needed to do a chargeback.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great range of products and fast…

Great range of products and fast delivery

October 10, 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Thank you so much for taking the time to share your positive experience on Trustpilot! We’re thrilled to hear that you enjoyed our services and that we could meet your expectations.

Your feedback not only motivates our team but also helps potential customers make informed decisions. We’re grateful for your support and look forward to serving you again in the future!

Rated 1 out of 5 stars

Fraud! Same experience as others.

Absolutely fraudulent website. I place an order, then they cancel it and say you have to contact the credit card company to get a refund. This is not normal behaviour. Normally the seller should refund the funds. What’s worse is that the credit card company cannot refund either because the funds are “unclaimed” so they will just hang in limbo.

I don’t understand exactly how this scam works but I advise you to stay away from them!

October 3, 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the charegback process.

Rated 1 out of 5 stars

Scam website - no products ship, no refund given

Scam website - they accept the credit card payment and then cancel the order without refunding you. When you try to contact (email only) they say that YOUR payment has been flagged as fraud and YOU have to contact your credit card provider to obtain a refund. Total fraudsters - do not use.

September 28, 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the charegback process.

Rated 1 out of 5 stars

I order something and put my name…

I order something and put my name adress and shaw the last numbers from my credit card and I did not put this so I thought on the next screen thay ask to confirm this with my credit app and the only think thank for order. I called my bank and they fund this very stranges. I don't live in the USA but in the Netherlands. The feeling was not oké for me. The bank blocked my credit card and I sending this morning after the bank calling a email to the support from Hebron to cancel my order. Oké long story and I hope to get a answer from this company

I sending a email to the support and a other responding on the email for the order.No response. I send the email on 9.15 in the morning, I received a email from then on 17.28 that the order is sending already. Again no response they don't want the cancel the order so they sending a email that the order is already on the way thats a easy way

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

100% scam

100% scam. please don't give them your credit card information. the item never come.

September 26, 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the charegback process.

Rated 1 out of 5 stars

Worst of the worst

Same as the others. Ordered and a few days later they cancelled my order and telling me i need to claim they money with my bank. But no, its their job. Now, they dont even pick up the phone anymore and not responding to my mails. Anyone has an idea how to get the money back?

September 24, 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the charegback process.

Rated 1 out of 5 stars

Same happened to me as to so many…

Same happened to me as to so many others! Ordered on the internet and no product arrived. I‘m not even going to follow up… they obviously have a need to be a***holes more than i have the need to give them another second of my thoughts!!!

September 24, 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the chargeback process.

Rated 1 out of 5 stars

I ordered 2 bags of plant based protein…

I ordered 2 bags of plant based protein from the brand Truvani on the website hebronnutrition and one of the bags they sent me is due to expire in 1,5 month and when I complained they told me that I should consume it within a month. I am shocked by their response as they seem to decide how their customers should consume the protein powders they buy online. Not only do I not drink protein shakes everyday but I still have other bags that I was planning to finish before opening a new bag. They just lost a customer and I would not recommend this company to anybody.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered via Fruugo; arrived in reasonable time

I used Hebronnutrition via Fruugo (not directly), to order Pendulum, as the Pendulum website doesn't deliver to Europe. A legit-looking Pendulum bottle arrived from the US in a reasonable amount of time.

August 22, 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Thank you so much for taking the time to share your positive experience on Trustpilot! We’re thrilled to hear that you enjoyed our services and that we could meet your expectations.

Your feedback not only motivates our team but also helps potential customers make informed decisions. We’re grateful for your support and look forward to serving you again in the future!

Rated 1 out of 5 stars

I ordered items including pendulum…

I ordered items including pendulum product trusting their statement that we could order their products through this website! I ordered items for 1708 dkk on 13th August but still no information at all and the tracking number has led me to an error page since day one! I contacted Pendulum and I will apply to legal ways to solve this issue after reading now all the other comments on this website!

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

scammers

scammers - as others have said - they will take the order and charge you.. few days later they cancel the order and tell you you need to file a charge back with your bank for a refund .. horrible scammers...

August 1, 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the chargeback process.

Rated 1 out of 5 stars

Worst in the world.

Worst in the world.
Send email to confirm item in stock, said yes.
When the order was placed, it was canceled and not refunded.
When asked for a refund, Shopify was told that it was not allowed to refund, but you needed to do a chargeback.

July 29, 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the chargeback process.

Rated 1 out of 5 stars

The biggest scammers on the world!

The biggest scammers on the world!
I ordered while ago a pills and payed it by my credit card, they even received the money. After some days I get cancellation of my order and the stupid extthey wrote was that they find my order ass fake. So no pills, no money back! They are SCAM and FRAUD be aware about it and don’t ever buy anything from them! Now my bank is trying to get my money back from them other wise I will sue them and expose them on internet!

March 14, 2024
Unprompted review
Hebronnutrition logo

Reply from Hebronnutrition

Hi, this happens when the automatic fraud protection flag the order to be fraudulent. In such a case, we just let Shopify handle the refund through the chargeback process.

Show reviews in all languages. (241 reviews)

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