HedgeXpress Reviews 42

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Bought 25 Portuguese Laurel - good specimens at very good price. Good knowledgeable service. Delivered within days

Company replied

Rated 5 out of 5 stars

We purchased 14 large Photinia trees and when delivered, the Owner inspected my trench and advised I test it for drainage as the exposed Soil consisted of 6” developers soil over Swindon clay. Indeed... See more

Company replied

Rated 5 out of 5 stars

Bought 30 Photinia plants to make my 1st ever hedge. Great advice on planting, after care and spacing (which saved me money). Plants arrived on the specified date in an great condition and exactly as... See more

Company replied

Rated 5 out of 5 stars

I was looking for a specific pot lavender and impressed by the choice and info on HedgeXpress website. Gavin contacted us directly acknowledging we had logged click and collect and lived a long dis... See more

Company replied

Company details

  1. Plant Nursery

Information provided by various external sources

Hedge Xpress supply a range of quality hedges and edging plants with fast delivery across the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good on all counts

Good plants, good price and delivered when they said they would - what’s not to like - totally recommend

April 18, 2020
Unprompted review
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Reply from HedgeXpress

many thanks; as I would expect!

Rated 5 out of 5 stars

Ordered box hedge

Ordered box hedge - arrived quickly in good condition. Will use again

April 14, 2020
Unprompted review
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Reply from HedgeXpress

Many thanks; glad we can help keep people occupied in these unusual times!

Rated 5 out of 5 stars

Great Efficient service

Great Efficient service. Plants arrived on time and in great condition. Thank you.

April 10, 2020
Unprompted review
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Reply from HedgeXpress

Excellent; as I would hope!

Rated 1 out of 5 stars

location

I have no reason to suggest that you are not a first class company.but to suggest click and collect did not seem to be helpful perhaps noting my location. not able to proceed.
not offered any home delivery options.
but click and collect??
don't you listen to the news?

dissatisfied and mystified.........

DR sharp.

April 4, 2020
Unprompted review
Rated 3 out of 5 stars

Black spot and dry

I only gave a three because the plants were not in the best condition. The leaves on nearly all of the plants had black spot, all of the plants were pot bound and clearly had not been watered for a long time. The only reason I have not complained is because of the current situation with corona virus. I have planted the photinia, sprayed them with anti fungal and I am hoping for the best.

March 27, 2020
Unprompted review
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Reply from HedgeXpress

Am sorry to hear this; are we talking of the tips being black due to frost or old leaves? We have had some sharp frosts recently which have knocked the growing tips around. More stock is lost in a professional situation from overwatering than dry. Please feel free to ring if wish to discuss further.

Rated 5 out of 5 stars

I’ve been a customer and used…

I’ve been a customer and used Hedgexpress on several occasions and also visited the site. Gavin and Nick go above and beyond to help. I would strongly recommend this company.

February 25, 2020
Unprompted review
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Reply from HedgeXpress

Many thanks for all your custom; look forwards to hearing from you again.

Rated 5 out of 5 stars

Very pleased

Smooth transaction, item as described, and couldn't be happier with purchase.

February 4, 2020
Unprompted review
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Reply from HedgeXpress

Glad we could help

Rated 1 out of 5 stars

Poor

Poor - It has taken ages to get a refund from HEDGEXPRESS on an order that was not able to be delivered

July 21, 2019
Unprompted review
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Reply from HedgeXpress

The order was confirmed prior to your bacs payment as Click & Collect; when pointed out, I offered to courrier it for £15 which was declined. The cost of crediting a single item back is disproportinate to the revenue so has to be added in to a payment run with others which is not necessarily immediate.

Rated 5 out of 5 stars

Delivered on the right day

Delivered on the right day, helpful driver and about to plant this afternoon, so all so far, so good

July 12, 2019
Unprompted review
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Reply from HedgeXpress

This is what we aim for; nearly always get close to target!

Rated 5 out of 5 stars

I was looking for a specific pot…

I was looking for a specific pot lavender and impressed by the choice and info on HedgeXpress website.
Gavin contacted us directly acknowledging we had logged click and collect and lived a long distance away.
He was happy to transport our small order , kept closely in touch and product arrived swiftly and in good condition.
Excellent service. many thanks Gavin and HedgeXpress .

July 6, 2019
Unprompted review
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Reply from HedgeXpress

Glad we managed to be of help
Gavin

Rated 4 out of 5 stars

Useful advice given

Useful advice given, delivered as specified, and the plants all look healthy, with good shape and well developed root balls. Good value for money

June 24, 2019
Unprompted review
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Reply from HedgeXpress

Glad all went well as I would expect!

Rated 5 out of 5 stars

Bought 30 Photinia plants to make my…

Bought 30 Photinia plants to make my 1st ever hedge. Great advice on planting, after care and spacing (which saved me money). Plants arrived on the specified date in an great condition and exactly as described. 6 weeks after planting, the Photinia are healthy and growing nicely. Would recommend HedgeXpress to anyone.

June 15, 2019
Unprompted review
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Reply from HedgeXpress

Just as it should be!

Rated 4 out of 5 stars

Plants appear good

Plants appear good. Plant delivery on time and placed correctly as required. Email communication a bit stunted. Sentences have capital letters and full stops.

June 7, 2019
Unprompted review
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Reply from HedgeXpress

Thanks; too many e mails these days to cope! Glad plants & delivery as expected

Rated 5 out of 5 stars

Good advise saved my purchase of 14 large Photinia trees, thank you HedgeExpress

We purchased 14 large Photinia trees and when delivered, the Owner inspected my trench and advised I test it for drainage as the exposed Soil consisted of 6” developers soil over Swindon clay. Indeed the water was retained in the trench for several days, I.e. bad drainage. My plan B is raised beds in decent compost soil bed of well drained soil, which delivers the intended instant fence screen on our new build site.

June 5, 2019
Unprompted review
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Reply from HedgeXpress

Glad the advise proved cost saving & beneficial

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