Heidi's Nail Lab Reviews 

81
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff members for always being exceptionally welcoming, kind, and incredibly talented at handling various beauty treatments and personal requests. Many enthusiastic visitors deeply appreciate the detailed personal attention, professional patience, and remarkably efficient service consistently provided during every single relaxing salon appointment. Some people were dissatisfied with occasional operational issues regarding initial customer greetings and the overall consistency of service quality. Several reviewers specifically mentioned unfortunate instances where they felt completely ignored upon arrival or experienced noticeably rushed salon treatments leading to uneven cosmetic nail results.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that employees are very sweet, talented, and accommodating.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heidi takes care of my lashes and Dmitri my nails. If I ever am needing specific things, they are accommodating and kind. Highly recommend this salon.

Rated 5 out of 5 stars

Everytime I go there I see Tong. He is very patient, polite, helpful and definitely good at his job. The entire staff is just as good. I am greeted by name and a bunch of smiles. I feel very comfortab... See more

Rated 5 out of 5 stars

Heidi’s Nail Salon is the BEST around ! Their work is exceptional and all the staff are friendly and respectful. So many services are offered here from Eyelashes to the new Gel - X . Their prices are... See more

Rated 5 out of 5 stars

Heidi did an Acrylic Fill and they look beautiful. I've been looking for someone who would shape my nails they way I ask and for some reason, they don't seem to listen. Nothing difficult---just squar... See more


Company details

  1. Nail Salon

Written by the company

At our salon, we design beauty and wellness journeys that are tailored to your exact needs. We are dedicated to helping you make healthier choices by providing insight into a better state of being through natural organic treatments and result-driven approaches. Our luxurious, modern salon offers a blend of services and space throughout, from signature pedicure and manicure treatments, to stunning nail designs, to top-quality products, and a friendly, welcoming environment. The safety and comfort of our clients is of the utmost importance to us. Our commitment to adhering to the highest standards in our industry is the reason for this. Our nail care services follow state regulations by sanitizing and disinfecting all reusable tools.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

81 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(81)

27 reviews in the last 12 months

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Rated 2 out of 5 stars

Nail infection

I would not use again. I was washing my hands after a gel nail application. Not polish but refill. I saw a dark spot on one of my nails. I asked what it was. Turns out it was a fungus or bacteria because "water got under" WHY would you not treat the problem??? Maybe if she had mentioned it, but she assumed I wouldn't see it, and tried to cover it up. Terrible, never going back. My new place immediately removed the gel and I am treating the nail.

October 20, 2025
Rated 5 out of 5 stars

Everytime I go there I see Tong

Everytime I go there I see Tong. He is very patient, polite, helpful and definitely good at his job. The entire staff is just as good. I am greeted by name and a bunch of smiles. I feel very comfortable there as always . Thank you

October 20, 2025
Rated 5 out of 5 stars

Heidi was amazing !

Heidi was amazing ! Worked fast and also fixed my crooked nails from the last place. It’s been over a week and they’re still holding strong. Price was very reasonable, going back for all future apts

October 25, 2025
Rated 5 out of 5 stars

Love this nail salon

Love this nail salon. Kay does an amazing job every time. Other technicians are also great! Very affordable and quality work!!

September 30, 2025
Rated 5 out of 5 stars

My nails always look amazing and I…

My nails always look amazing and I constantly get compliments on them. I get acrylics usually from Heidi or Anna, they both pay such great attention to detail and do great designs as well. Highly recommend!

September 29, 2025
Rated 5 out of 5 stars

5 Stars Always!

Always always always a 5 star experience. I have been going to Heidi’s since the beginning of this year, and they are the only salon whose nails can last 5+ weeks. The retention is always so amazing and they’re always willing to try new things and they turn out great every time!

September 26, 2025
Rated 5 out of 5 stars

Kay is Amazing!

Kay is Amazing!

June 25, 2025
Heidi's Nail Lab logo

Reply from Heidi's Nail Lab

Thanks for the awesome feedback! We're thrilled you think Kay is amazing. We'll be sure to pass on your kind words!

Rated 5 out of 5 stars

Kay is great

Kay is great! She does beautiful work!!

May 28, 2025
Heidi's Nail Lab logo

Reply from Heidi's Nail Lab

Thanks for the wonderful feedback! We're so happy to hear Kay consistently delivers beautiful work. We'll be sure to pass along your kind words!

Rated 5 out of 5 stars

Kay is great very fast very…

Kay is great very fast very professional she does exactly what I ask for and always comes out beautiful

May 25, 2025
Heidi's Nail Lab logo

Reply from Heidi's Nail Lab

Thanks for the fantastic review! We're so glad to hear Kay consistently delivers beautiful results and provides fast, professional service. We'll be sure to pass on your kind words!

Rated 5 out of 5 stars

Great pedicure with Helen

Great pedicure with Helen! And as usual my nails look great!

April 24, 2025
Heidi's Nail Lab logo

Reply from Heidi's Nail Lab

Thank you so much! We're thrilled you loved your pedicure with Helen and your nails came out great as always!

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