Heights Finance Corporation - Heights Finance AnnistonReviews 

18
TrustScore 4.5 out of 5

4.6

309 Quintard Avenue, Unit D, 36201 Anniston, AL, US


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Rated 5 out of 5 stars

Mrs. Cinnequa Woods was great! She was nice, patient, and polite. Couldn't ask for better service!! I would definitely recommend!! Will be returning in the future!

Company replied

Rated 4 out of 5 stars

April, and Cinnequa were very easy to deal with, and very informative. Made my experience very enjoyable, I highly recommend using them, an I shall be a repeat customer moving forward.

Company replied

Rated 5 out of 5 stars

When I first walked in they carefully walked me through my options for setting up my loan and getting me in and out in just 5 minutes, truly a good starting location for people in need of financial he... See more

Company replied

Rated 5 out of 5 stars

Covington Credit made my loan process very quick and easy .The loan officer/clerks were very kind, informative, and friendly. 10/10 would recommend!

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Anniston

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

  • 309 Quintard Avenue, Unit D, 36201, Anniston, AL, United States

  • (256) 235-3024

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.6

All reviews

(18)

385 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great atmosphere great customer service…

Great atmosphere great customer service Melissa and April very approachable ladies great experience

March 23, 2026
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

Thank you for taking the time to leave a review of Heights Finance. We appreciate you!

Rated 5 out of 5 stars

Fabulous!

Fabulous!
Professional courteous
Explained every step
Fabulous place and awesome ladies!
Jacqulyn Rose

November 13, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

We are glad you had an excellent experience with our team members. Thank you for choosing Heights Finance.

Rated 5 out of 5 stars

Good people with money

When I first walked in they carefully walked me through my options for setting up my loan and getting me in and out in just 5 minutes, truly a good starting location for people in need of financial help.

November 12, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

We were happy to help. Thank you for your business.

Rated 5 out of 5 stars

Top Tier Professionalism

As a customer, I evaluate a company based on their customer service and professional prowess. I have experienced top tier service from the management and the Heights Finance Team in Anniston, AL, I have been with this company over five years.

November 7, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

Thank you for the excellent review. We appreciate you!

Rated 5 out of 5 stars

There very professional

There very polite and willing to help you with extremely professionalism. Just want to say thank you Melissa for your work and dedication.

October 11, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

Thank you for this excellent review and for choosing Heights Finance. We appreciate you!

Rated 5 out of 5 stars

very helpful

melissa was very easy to talk with office very friendly very professional i was at ease ehen i left will reccommend this branch

June 9, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

Thank you for choosing Covington Credit. We appreciate you!

Rated 5 out of 5 stars

Will recommend to friends and family!

Covington Credit made my loan process very quick and easy .The loan officer/clerks were very kind, informative, and friendly. 10/10 would recommend!

June 6, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

Thank you for the excellent review and for choosing Covington Credit. We appreciate you!

Rated 5 out of 5 stars

Go by a see Melissa very polite and…

Go by a see Melissa very polite and attentive her and Ms April are really supportive

May 5, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

Melissa V was a great listener and…

Melissa V was a great listener and helped me through the process. I would definitely recommend her to anyone looking to secure a loan.

March 17, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Melissa was very helpful and…

Melissa was very helpful and informative I asked a lot of questions but she was very helpful

February 12, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

We’re glad that you enjoyed your visit to Covington Credit. Thank you for your review and your business.

Rated 5 out of 5 stars

Outstanding Customer Service

Melissa Vincent was incredibly helpful and went above and beyond demonstrating a genuine desire to ensure my satisfaction. I was truly impressed with her knowledge, friendly demeanor, and prompt communication throughout the process.

February 10, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

We’re glad that you enjoyed your visit to Covington Credit. Thank you for your review and your business.

Rated 5 out of 5 stars

Very helpful and friendly .

Very nice and helpful

February 10, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

We’re glad that you enjoyed your visit to Covington Credit. Thank you for your review and your business.

Rated 5 out of 5 stars

Great experience!!!

Mrs. Cinnequa Woods was great! She was nice, patient, and polite. Couldn't ask for better service!! I would definitely recommend!! Will be returning in the future!

September 24, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

Thank you for this excellent review and for your business. We appreciate you!

Rated 5 out of 5 stars

Thanks for Great Service in The…

Thanks for Great Service in The Anniston Location!!!

December 22, 2023
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

We are glad you had a great experience with our Anniston team members. Thank you for choosing Covington Credit. We appreciate you!

Rated 5 out of 5 stars

Everyone was so friendly and helpful

Everyone was so friendly and helpful, did a great job helping me. A great group of ladies working together

November 28, 2023
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

We were happy to help. Thank you for choosing Covington Credit.

Rated 4 out of 5 stars

Enjoyable Staff and Environment

April, and Cinnequa were very easy to deal with, and very informative. Made my experience very enjoyable, I highly recommend using them, an I shall be a repeat customer moving forward.

November 22, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

Thank you for choosing Covington Credit. We appreciate you!

Rated 5 out of 5 stars

Mrs April and Christal

Mrs April and Christal, are Very Nice to work with at Covington Credit, Thank You Ladies for Really Caring for Your Customers 🙏

June 26, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Anniston logo

Reply from Heights Finance Corporation - Heights Finance Anniston

Thank you for choosing Covington Credit.

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