Heights Finance Corporation - Heights Finance AttallaReviews 

12
TrustScore 4.5 out of 5

4.4

Gilbert Ferry Road Southwest 958, 35954 Attalla, Alabama, US


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Rated 5 out of 5 stars

Never had any bad encounter with Michelle! Which in fact she started my loan about 2 years ago and is ALWAYS so positive and understanding!! If you need anything, Michelle is definitely your go to!!

Company replied

Rated 5 out of 5 stars

Came in and got to work with Lizzy again and she was a breath of fresh air. I felt at ease and she made it completely effortless and easy. I was in and out in a few minutes. Courteous, knowledgeable a... See more

Company replied

Rated 5 out of 5 stars

The assistant manager was cheerful and very helpful with my transaction. It didn’t take long. I always have good service when I’m there. Everyone is very nice, I really appreciate the help from Michel... See more

Company replied

Rated 5 out of 5 stars

I have been a customer for a long time. Every one of the women that work there are professional and friendly. They are very quick about getting you approved and on your way. It is the only bill i enjo... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Attalla

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

  • Gilbert Ferry Road Southwest 958, 35954, Attalla, Alabama, United States

  • (256) 439-9950

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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4-star
3-star
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4.4

All reviews

(12)

385 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and friendly staff always willing…

Great and friendly staff always willing to help

August 27, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Attalla logo

Reply from Heights Finance Corporation - Heights Finance Attalla

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Covington Credit customer.

Rated 5 out of 5 stars

Service was great

Service was great. Michelle White was super friendly and full of perkiness and personality. Definitely a great location to use

August 11, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Attalla logo

Reply from Heights Finance Corporation - Heights Finance Attalla

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.

Rated 5 out of 5 stars

Great staff

Alaina McQueen is amazing staff. She’s very professional and outgoing. Would definitely recommend her!

August 11, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Attalla logo

Reply from Heights Finance Corporation - Heights Finance Attalla

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

Never had any bad encounter with…

Never had any bad encounter with Michelle! Which in fact she started my loan about 2 years ago and is ALWAYS so positive and understanding!! If you need anything, Michelle is definitely your go to!!

March 17, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Attalla logo

Reply from Heights Finance Corporation - Heights Finance Attalla

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

I have been a customer for a long time

I have been a customer for a long time. Every one of the women that work there are professional and friendly. They are very quick about getting you approved and on your way. It is the only bill i enjoy paying because they make you feel like family.

March 1, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Attalla logo

Reply from Heights Finance Corporation - Heights Finance Attalla

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for your business. We appreciate you!

Rated 5 out of 5 stars

Came in and got to work with Lizzy…

Came in and got to work with Lizzy again and she was a breath of fresh air. I felt at ease and she made it completely effortless and easy. I was in and out in a few minutes. Courteous, knowledgeable and very efficient. I will continue to refer people and know they’ll have a pleasant experience working with Lizzy.

November 29, 2023
Heights Finance Corporation - Heights Finance Attalla logo

Reply from Heights Finance Corporation - Heights Finance Attalla

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Great people

Very friendly and helpful

November 14, 2023
Heights Finance Corporation - Heights Finance Attalla logo

Reply from Heights Finance Corporation - Heights Finance Attalla

We were happy to help. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

Michelle made my experience a good one

Michelle made my experience a good one. After a short app over the phone, I just had to wait for approval and email my paperwork. Very easy.

September 27, 2023
Heights Finance Corporation - Heights Finance Attalla logo

Reply from Heights Finance Corporation - Heights Finance Attalla

We were happy to help. Thank you for choosing Covington Credit and the 5-star review!

Rated 5 out of 5 stars

The assistant manager was cheerful and…

The assistant manager was cheerful and very helpful with my transaction. It didn’t take long. I always have good service when I’m there. Everyone is very nice, I really appreciate the help from Michelle.

March 31, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Attalla logo

Reply from Heights Finance Corporation - Heights Finance Attalla

Thank you for choosing Covington Credit. We appreciate you!

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