Heights Finance Corporation - Heights Finance BirminghamReviews 

11
TrustScore 4.5 out of 5

4.4

1671 Center Point Parkway, Ste 109, 35215 Birmingham, AL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The employees are all very friendly, pleasant, caring and compassionate! The employee that handled my recent loan was very attentive to my needs and made me feel welcomed to be there. Mahogany the Man... See more

Company replied

Rated 5 out of 5 stars

I want to thank all the ladies at the Center Point Parkway location. They were very nice and helpful with me. I want to thank Selenthia Hines for her excellent and fantastic service. She knows her job... See more

Company replied

Rated 5 out of 5 stars

Keisha, was more than helpful with my loan experience! She went the extra mile while helping me through each step of the loan process! A+ customer service!! Kirk

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Birmingham

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

  • 1671 Center Point Parkway, Ste 109, 35215, Birmingham, AL, United States

  • (205) 377-4760

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(11)

385 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great staff

Great. Professional staff,answered all my questions. They were very prompt.

May 27, 2026
Heights Finance Corporation - Heights Finance Birmingham logo

Reply from Heights Finance Corporation - Heights Finance Birmingham

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Heights Finance customer.

Rated 5 out of 5 stars

Keisha

Keisha, was more than helpful with my loan experience! She went the extra mile while helping me through each step of the loan process! A+ customer service!! Kirk

May 29, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Birmingham logo

Reply from Heights Finance Corporation - Heights Finance Birmingham

We are happy to hear that you had a great experience with our team members. We appreciate you!

Rated 5 out of 5 stars

A fantastic experience.

I want to thank all the ladies at the Center Point Parkway location. They were very nice and helpful with me. I want to thank Selenthia Hines for her excellent and fantastic service. She knows her job and does it with great customer service and she is very confident in her job.

November 15, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Birmingham logo

Reply from Heights Finance Corporation - Heights Finance Birmingham

Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Birmingham team members. We appreciate you!

Rated 5 out of 5 stars

Heights financial services is every…

Heights financial services is every Courteous and Professional. They always follow up with a call no matter what the situation may be!

December 12, 2023
Heights Finance Corporation - Heights Finance Birmingham logo

Reply from Heights Finance Corporation - Heights Finance Birmingham

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

Great customer service

Great customer service, professional service and fast response to delivery want fit customer needs.

November 29, 2023
Heights Finance Corporation - Heights Finance Birmingham logo

Reply from Heights Finance Corporation - Heights Finance Birmingham

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Every one is so polite and respectful…

Every one is so polite and respectful to me.The atmosphere there is great.I would refer my friends and family there.Thank you so very much to everyone

November 20, 2023
Heights Finance Corporation - Heights Finance Birmingham logo

Reply from Heights Finance Corporation - Heights Finance Birmingham

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Great service!

I have used Covington Credit many times for loans and the staff have always been professional,polite and always helpful. They have helped me out of many jams!

November 13, 2023
Heights Finance Corporation - Heights Finance Birmingham logo

Reply from Heights Finance Corporation - Heights Finance Birmingham

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing Covington Credit and we look forward to seeing you again.

Rated 5 out of 5 stars

The employees are all very friendly

The employees are all very friendly, pleasant, caring and compassionate! The employee that handled my recent loan was very attentive to my needs and made me feel welcomed to be there. Mahogany the Manager is one of a kind! Even though I did not interact with all the staff, that office has the best atmosphere in my dealings with a loan company.

October 26, 2023
Heights Finance Corporation - Heights Finance Birmingham logo

Reply from Heights Finance Corporation - Heights Finance Birmingham

We are glad you had a great experience with our team members. Thank you for choosing Covington Credit.

Rated 1 out of 5 stars

Well waiting on funds and still not…

Well waiting on funds and still not arrived they say it sent but bank has no recollections of it this was done on Monday and Tuesday night still no funds so this seems not to have helped anything!!

August 14, 2023
Heights Finance Corporation - Heights Finance Birmingham logo

Reply from Heights Finance Corporation - Heights Finance Birmingham

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look