I absolutely adore the staff at my local Heights Finance. They have always been very professional and friendly. Any issues I have had they answer my questions and concerns I may have had. They are ama... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like that they really try to help you with whatever you financial needs are, patient not rushing you through
Company replied
The associate was friendly, patient and very helpful. Kesha wa professional and explained everything to make ot easier to understand.
Company replied
The workers were patient and very informative. Their customer service was great.
Company replied
Company details
About Heights Finance Corporation - Heights Finance Decatur
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
Contact info
Sandlin Road Southwest 2699, Ste B3, 35601, Decatur, Alabama, United States
- 256-280-3540
4.2
Great
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I absolutely adore the staff at my…
I absolutely adore the staff at my local Heights Finance. They have always been very professional and friendly. Any issues I have had they answer my questions and concerns I may have had. They are amazing. 10/10 would recommend.
June 29, 2026
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Decatur
We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing Heights Finance and we look forward to seeing you again.
The workers were patient and very…
The workers were patient and very informative. Their customer service was great.
August 12, 2025
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Decatur
We were happy to help. Thank you for choosing First Heritage.
The associate was friendly
The associate was friendly, patient and very helpful. Kesha wa professional and explained everything to make ot easier to understand.
June 28, 2024
Reply from Heights Finance Corporation - Heights Finance Decatur
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
Reply from Heights Finance Corporation - Heights Finance Decatur
Thank you for choosing First Heritage. We appreciate you!
It was very easy the people was very…
It was very easy the people was very nice and very helpful
January 26, 2024
Reply from Heights Finance Corporation - Heights Finance Decatur
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing First Heritage.
I like that they really try to help you…
I like that they really try to help you with whatever you financial needs are, patient not rushing you through
January 25, 2024
Reply from Heights Finance Corporation - Heights Finance Decatur
Thank you for choosing First Heritage. We appreciate you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.