Heights Finance Corporation - Heights Finance Florence 2504 Reviews 

6
TrustScore 2.5 out of 5

2.6

Florence Boulevard 2512, 35630 Florence, Alabama, US


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Rated 5 out of 5 stars

Excellent service I received when I went in they helped me when no one else would Thank you everyone is super nice

Company replied

Rated 5 out of 5 stars

The worker was fantastic, helped me through the whole process and was patient with me, thank you.

Company replied

Rated 5 out of 5 stars

Heather or Hannah( I am terrible remembering names ) was very friendly and carried on a conversation during the loan process which made it seem to go by much quicker.

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Florence 2504

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

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Contact info

  • Florence Boulevard 2512, 35630, Florence, Alabama, United States

  • 256-756-8801

2.6

Poor

TrustScore 2.5 out of 5

6 reviews

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2.6

All reviews

(6)

415 reviews in the last 12 months

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Rated 1 out of 5 stars

Already a member and I didn know it

Applied for a loan and it came back saying I already had a loan with them. I was shocked because who’s been making the payments because this is the first time hearing about this loan.

April 28, 2026
Unprompted review
Heights Finance Corporation - Heights Finance Florence 2504 logo

Reply from Heights Finance Corporation - Heights Finance Florence 2504

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@AttainFinance.com and a member of the Customer Advocacy team will contact you.

Rated 1 out of 5 stars

I've had a account with this company… in the Florence Alabama office.

I've had a account with this company for years and only in this last loan they will call you one day after your due date, they will Harris you with lies about you and your account. Once before I was accused of screaming when I was actually driving with my windows down, I'm 65 and can't hear well anyway, I was only 1 day late and it was around 9:30 in the morning I hadn't even had time to call them yet they were already hounding me frist thing in the morning, after that incident I always called and told them that I would pay the payment by the 9th of the month when my check arrives, they will not change the due date so your left with no choice if you don't stay within a month ahead of your payments. I had a medical problem and caused me to get behind me being able to stay a month ahead but I never went past the 10 day time period the law allows you. Now 4 months later it's again one day past my due date and I received a call at 8:35 or around this time i had just woken up with them telling me that I was now a month behind, I quickly responded with that is a lie it's due on the 30th and this is the 31st of the month and yes I was very upset and spoke with cuss words after I had just told her my payment would be there on the 9th of the month January which would be within the 10 day gross time allowed by law, yes I'm guilty of being very rude to her telling me that it's getting to be a month behind when that's a lie, I've been under financial stress from my medical condition and I've never been a month behind ever, I've had to file through NDR for all my other bills yet this account I've continuously paid. I refuse to be harassed continuously because of one day past due, yes I called them back after I was hung up on for angering and using rude language to them telling me it was getting into being a month behind on the frigging 1rst day of even being late. If you don't want to be harassed by them after missing one day getting your payment or giving them a call like i did ever single month when I was going to have to wait for my check on the 9th, they will forget about your needs after you have signed the contract and pay a fortune in interest they will harass you early morning on the first day after your payment is due and they don't stop there they will lie about why they are calling you so early just like she tried saying that my account was becoming a month behind and it was only one day behind. I apologize for my rude language with cuss words but that was uncalled for , if it was a few days behind then I could have understood it but not early morning hours one day late, I will never use this company again.

December 31, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Florence 2504 logo

Reply from Heights Finance Corporation - Heights Finance Florence 2504

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@AttainFinance.com and a member of the Customer Advocacy team will contact you.

Rated 5 out of 5 stars

Friendly, helpful, professional

Heather or Hannah( I am terrible remembering names ) was very friendly and carried on a conversation during the loan process which made it seem to go by much quicker.

June 17, 2024
Heights Finance Corporation - Heights Finance Florence 2504 logo

Reply from Heights Finance Corporation - Heights Finance Florence 2504

We’re glad that you enjoyed your visit to First Heritage. Thank you for your review and your business.

Rated 5 out of 5 stars

The worker was fantastic

The worker was fantastic, helped me through the whole process and was patient with me, thank you.

May 22, 2024
Heights Finance Corporation - Heights Finance Florence 2504 logo

Reply from Heights Finance Corporation - Heights Finance Florence 2504

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing First Heritage.

Rated 5 out of 5 stars

First heritage

The young lady that helped me was great and very helpful

May 7, 2024
Heights Finance Corporation - Heights Finance Florence 2504 logo

Reply from Heights Finance Corporation - Heights Finance Florence 2504

We were happy to help. Thank you for choosing First Heritage.

Rated 5 out of 5 stars

Excellent service I received when I…

Excellent service I received when I went in they helped me when no one else would Thank you everyone is super nice

December 4, 2023
Heights Finance Corporation - Heights Finance Florence 2504 logo

Reply from Heights Finance Corporation - Heights Finance Florence 2504

Thank you for taking the time to leave a review of First Heritage. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

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