Heights Finance Corporation - Heights Finance Ft. Worth Reviews 21

TrustScore 3.5 out of 5

3.6

701 W. Berry Street, Ste 109, 76110 Ft. Worth, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

My experiences with Southern Finance has been amazing. The staff members like Ms. Sheila and others there make my day. Customer Service is top notch! I truly appreciate their help financially and prof... See more

Company replied

Rated 5 out of 5 stars

Everything went well with no problem and you represented was kind and knew her business and thanks again.

Company replied

Rated 5 out of 5 stars

The experience was quick and easy and I was able to get the funds I needed. Ana was as so helpful and able to meet my accommodations !!

Company replied

Rated 5 out of 5 stars

Ana Munzo of Covington credit Fortworth was amazing!! I am not tech savvy and she was so patient and friendly. This is the only place I'll go for a loan. Thanks Ana... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Ft. Worth

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

  • 701 W. Berry Street, Ste 109, 76110, Ft. Worth, TX, United States

  • (817) 926-5955

3.6

Average

TrustScore 3.5 out of 5

21 reviews

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4-star
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1-star

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Rated 1 out of 5 stars

The worst customer service ever!

I received a check in mail and I cashed it. I had a loan with another company and they offered to pay Heights loan off. They did this 12.19.25. The other company overpaid around $100. Heights was supposed to refund to me and they say they mailed 12.31.25 but today id 01.21.26 and still no check in the mail. The manager was RUDE AND told me not responsible for the mail and its my problem. I think its illegal to not refund customers their money. I am reporting too the BBB. This was easy fix, check if cashed and reissue. NEVER DO BUSINESS WITH THE COMPANY!

January 21, 2026
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@AttainFinance.com and a member of the Customer Advocacy team will contact you.

Rated 5 out of 5 stars

Love the vibe and everyone’s very…

Love the vibe and everyone’s very friendly and helpful. Ana Munoz helped me out a whole lot.

March 18, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.

Rated 5 out of 5 stars

I work with Anna who treats me with…

I work with Anna who treats me with compassion and understanding. She makes it easy and convenient.

February 5, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

We’re glad that you enjoyed your visit to Covington Credit. Thank you for your review and your business.

Rated 5 out of 5 stars

Godsend

Everything went well with no problem and you represented was kind and knew her business and thanks again.

January 14, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

Happy

Everybody customer service is wonderful. They always on time to help you

January 1, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

We’re glad that you enjoyed your visit to Covington Credit. Thank you for your review and your business.

Rated 5 out of 5 stars

Well what I like about them is that…

Well what I like about them is that they are very friendly and helpful plus always works with me love it

April 19, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for your business!

Rated 5 out of 5 stars

Cheryl

Cheryl
Ana was very pleasant and very helpful plus she was patient with me I am not tech savvy.

April 2, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

Thank you for the excellent review and for your business. We appreciate you!

Rated 2 out of 5 stars

Bad experience

Didn't get my money like they said

March 25, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.

Rated 5 out of 5 stars

Excellent service very helpful

Very helpful. I am 77 years old and new tech is firiegn to me. But they walked me through it.

December 27, 2023
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

The experience was quick and easy and I…

The experience was quick and easy and I was able to get the funds I needed. Ana was as so helpful and able to meet my accommodations !!

December 22, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

We are glad the process was quick and easy. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

Ana Munzo of Covington credit Fortworth…

Ana Munzo of Covington credit Fortworth was amazing!!
I am not tech savvy and she was so patient and friendly. This is the only place I'll go for a loan.
Thanks Ana
Tina E.

December 12, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

Thank you for taking the time to leave a review of Covington Credit. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

My experiences with Southern Finance…

My experiences with Southern Finance has been amazing. The staff members like Ms. Sheila and others there make my day. Customer Service is top notch! I truly appreciate their help financially and professionally. Keep it up team!

December 1, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Love the fort Worth west berry…

Love the fort Worth west berry Location. Made me feel Home and helped me in a time of need. Beautiful Spirits there as well

November 22, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Service was wonderful!

October 20, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

Thank you for choosing Covington Credit and the 5-star review!

Rated 5 out of 5 stars

Covington Credit is willing to work…

Covington Credit is willing to work with you and help you when you have a problem.I like that about them. They don’t keep calling and calling. Thanks for your help in time of my need.

August 19, 2023
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

We are so glad you had a great experience with our team members. Thank you for your review and for being a Covington Credit customer!

Rated 5 out of 5 stars

Friendly

Friendly and helpful staff was able to get along with no problem.

September 25, 2023
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

Thank you for your 5 star rating and for choosing Covington Credit.

Rated 5 out of 5 stars

People

I love the people. They are there in all sorts of money problems and needs that you have with money. They are friendly and helpful. They have been for all my needs.

April 24, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Ft. Worth logo

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

Thank you for your feedback and for choosing Covington Credit.

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