My experiences with Southern Finance has been amazing. The staff members like Ms. Sheila and others there make my day. Customer Service is top notch! I truly appreciate their help financially and prof... See more
Company replied
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My experiences with Southern Finance has been amazing. The staff members like Ms. Sheila and others there make my day. Customer Service is top notch! I truly appreciate their help financially and prof... See more
Company replied
Everything went well with no problem and you represented was kind and knew her business and thanks again.
Company replied
The experience was quick and easy and I was able to get the funds I needed. Ana was as so helpful and able to meet my accommodations !!
Company replied
Ana Munzo of Covington credit Fortworth was amazing!! I am not tech savvy and she was so patient and friendly. This is the only place I'll go for a loan. Thanks Ana... See more
Company replied
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
701 W. Berry Street, Ste 109, 76110, Ft. Worth, TX, United States
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I received a check in mail and I cashed it. I had a loan with another company and they offered to pay Heights loan off. They did this 12.19.25. The other company overpaid around $100. Heights was supposed to refund to me and they say they mailed 12.31.25 but today id 01.21.26 and still no check in the mail. The manager was RUDE AND told me not responsible for the mail and its my problem. I think its illegal to not refund customers their money. I am reporting too the BBB. This was easy fix, check if cashed and reissue. NEVER DO BUSINESS WITH THE COMPANY!

Reply from Heights Finance Corporation - Heights Finance Ft. Worth
Love the vibe and everyone’s very friendly and helpful. Ana Munoz helped me out a whole lot.

Reply from Heights Finance Corporation - Heights Finance Ft. Worth
I work with Anna who treats me with compassion and understanding. She makes it easy and convenient.

Reply from Heights Finance Corporation - Heights Finance Ft. Worth
Everything went well with no problem and you represented was kind and knew her business and thanks again.

Reply from Heights Finance Corporation - Heights Finance Ft. Worth
Everybody customer service is wonderful. They always on time to help you

Reply from Heights Finance Corporation - Heights Finance Ft. Worth
Well what I like about them is that they are very friendly and helpful plus always works with me love it

Reply from Heights Finance Corporation - Heights Finance Ft. Worth
Cheryl
Ana was very pleasant and very helpful plus she was patient with me I am not tech savvy.

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Reply from Heights Finance Corporation - Heights Finance Ft. Worth
Very helpful. I am 77 years old and new tech is firiegn to me. But they walked me through it.

Reply from Heights Finance Corporation - Heights Finance Ft. Worth
The experience was quick and easy and I was able to get the funds I needed. Ana was as so helpful and able to meet my accommodations !!

Reply from Heights Finance Corporation - Heights Finance Ft. Worth
Ana Munzo of Covington credit Fortworth was amazing!!
I am not tech savvy and she was so patient and friendly. This is the only place I'll go for a loan.
Thanks Ana
Tina E.

Reply from Heights Finance Corporation - Heights Finance Ft. Worth
My experiences with Southern Finance has been amazing. The staff members like Ms. Sheila and others there make my day. Customer Service is top notch! I truly appreciate their help financially and professionally. Keep it up team!

Reply from Heights Finance Corporation - Heights Finance Ft. Worth
Love the fort Worth west berry Location. Made me feel Home and helped me in a time of need. Beautiful Spirits there as well

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Reply from Heights Finance Corporation - Heights Finance Ft. Worth
Covington Credit is willing to work with you and help you when you have a problem.I like that about them. They don’t keep calling and calling. Thanks for your help in time of my need.

Reply from Heights Finance Corporation - Heights Finance Ft. Worth

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Reply from Heights Finance Corporation - Heights Finance Ft. Worth
I love the people. They are there in all sorts of money problems and needs that you have with money. They are friendly and helpful. They have been for all my needs.

Reply from Heights Finance Corporation - Heights Finance Ft. Worth
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