The staff are excellent
Company replied
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The staff are excellent
Company replied
Very friendly, very efficient. Great financial company to work with.
My experience was very good. They were able to assist me in my time of need. They provided great customer service.
Company replied
The person that help me Very professional and friendly
Company replied
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
Data Office Drive 2125, Ste 102, 35244, Hoover, Alabama, United States
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Reply from Heights Finance Corporation - Heights Finance Hoover
The customer service representative was very polite and attentive.

Reply from Heights Finance Corporation - Heights Finance Hoover
The location itself personable and very efficient, great customer service.

Reply from Heights Finance Corporation - Heights Finance Hoover

Reply from Heights Finance Corporation - Heights Finance Hoover
My experience was very good. They were able to assist me in my time of need. They provided great customer service.

Reply from Heights Finance Corporation - Heights Finance Hoover

Reply from Heights Finance Corporation - Heights Finance Hoover

Reply from Heights Finance Corporation - Heights Finance Hoover
Everyone was very nice, explain thing's where you really understand thing's, surrounding was very clean, when I got finish didn't have to ask to many question they took care of it I would recommend covington credit to anyone

Reply from Heights Finance Corporation - Heights Finance Hoover
Customer service was excellent. From the trainer to the trainee.

Reply from Heights Finance Corporation - Heights Finance Hoover
Very friendly, very efficient. Great financial company to work with.
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