Heights Finance Corporation - Heights Finance In Alton, IL Reviews 

16
TrustScore 2 out of 5

2.1

228 Regional Drive, 62002 Alton, IL, US


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Rated 5 out of 5 stars

I called to get some information about a loan add on. I had a call back with the requested info in a short amount of time. Results were satisfactory. I set a time to arrive and my paperwork was prep... See more

Company replied

Rated 5 out of 5 stars

I was told ahead of time what documentation I would need and how the process worked..no surprises and very professional. Easy to request and receive funds.

Company replied

Rated 5 out of 5 stars

The ladies at the Alton, IL location are friendly, kind, helpful and accommodating. I would recommend anyone to this location.

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Alton, IL

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

2.1

Poor

TrustScore 2 out of 5

16 reviews

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2.1

All reviews

(16)

424 reviews in the last 12 months

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Rated 1 out of 5 stars

WHAT CAN I SAY.

WHAT CAN I SAY.. I GOT A LOAN AT ALTON ILLINOIS LOCATION. FROM DAY ONE THE MANAGER WAS VERY RUDE AND DID NOT WANT TO GIVE ME RECEIPTS FOR MY PAYMENTS. AFTER GOING IN 3 TIMES TO PAY I JUST PAID IT OFF BECAUSE I DO NOT LIKE BEING TREATED LIKE I AM BELOW SOMEONE.

January 7, 2026
Unprompted review
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@AttainFinance.com and a member of the Customer Advocacy team will contact you.

Rated 5 out of 5 stars

I was told ahead of time what…

I was told ahead of time what documentation I would need and how the process worked..no surprises and very professional. Easy to request and receive funds.

October 23, 2023
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

We are so glad you had a great experience with our Alton team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Great experience

The ladies at the Alton, IL location are friendly, kind, helpful and accommodating. I would recommend anyone to this location.

April 25, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Short & Sweet

I called to get some information about a loan add on.
I had a call back with the requested info in a short amount of time. Results were satisfactory.
I set a time to arrive and my paperwork was prepared when I walked in. I had a check in hand and on my way in a matter of about 15 minutes.

November 30, 2022
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

The staff at this location are…awesome

The staff at this location are professional, friendly, and caring.

November 25, 2022
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

We are so glad you had a great experience with our Alton team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

This was our second time going to…

This was our second time going to heights financial for a auto loan. They are absolutely amazing and fast and extremely friendly. We would not go anywhere else. Thank you so much you make everything so easy.

May 7, 2022
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

We understand that you have many options to help you with your loan solutions. We are very grateful that you chose Heights Finance. Thank you!

Rated 1 out of 5 stars

This company is horrible

This company is horrible! They garnish my wages for over 5 years on 4 different court cases and I’ve requested for them to provide proof that I owed them $10 thousand dollars! The loan amount was only for $600. I repaid it back. Jessica the District Manager refuse to provide me the proof. She’s being avoiding me for over two months now! I will be taking them to court to Sue them! DO NOT BORROW FROM THIS COMPANY! They’re just a big rip off!!!

April 9, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to Communications@heightsfinance.com and someone from our team will reach out to you.

Rated 5 out of 5 stars

Always great service

Always great service. Jennifer is awesome. Always very helpful.

December 7, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Always wonderful service

Always wonderful service. I'm a long time customer and will continue to be. No hassle loans. Straight forward terms.

December 7, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

I gave 5 stars because thay were very…

I gave 5 stars because thay were very nice they made it feel comfertable thay made everything understandable the process was fast I recommend all my family and friends

December 1, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Everyone here is really nice and very…

Everyone here is really nice and very professional 🙂

September 29, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

We are so glad you had a great experience with our Alton team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

I love this place and the staff

I love this place and the staff. They are lovely, kind & love their customers! Jennifer and Crystal are awesome! They all are. They treat each & everyone like family. Thanks Jennifer for all u do. Yall are amazing! One thing if you keep your payment up they will go out they way for you. Love you all. Tamura!

December 15, 2020
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

We are so glad that Jennifer and Crystal were able to help you! Thank you for choosing Heights Finance!

Rated 5 out of 5 stars

Absolutely great

Absolutely great, The best employees, Covid regulations followed to the tee. Stress free

November 19, 2020
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

We are so pleased to hear that the Alton, IL team has been so great! Thank you!

Rated 5 out of 5 stars

I was very happy with the service I…

I was very happy with the service I received from the ladies in the Alton office. They were kind, understanding, and made the whole experience carefree, easy, and fast. Would definitely recommend them!

October 13, 2020
Heights Finance Corporation - Heights Finance In Alton, IL logo

Reply from Heights Finance Corporation - Heights Finance In Alton, IL

Wow! Thank you so very much for the kind words. We are so pleased to hear the Alton team has been so helpful!

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